Résidence Pierre & Vacances Atria-Crozats

Great location. Big and cozy apartment

The dishwasher didnt work. They tried to fix it multiple times without any success, and didnt offer any compensation because of that. The toilet had bad smell.

Ski in - ski out Staff at the reception

Quite new flat. Location was perfect.

The beds were not good enough. When we checked in the one room wasn’t clean.

Ski to the door as long as a decent standard.

Difficult to get up and down to village especially when escalators broken. Had to make up own beds and in a room that slept six would only give two keys.

Excellent location with ski in/out facilities and storage. The accommodation was across the road from aprés ski and only a short walk to main area. The apartment of 6 was spacious with two bathrooms and very clean. Would highly recommend.

We were in a different building to main reception which wasn’t made clear in the booking.

Absolutely everything. Thank you. Wifi wasnt brilliant and the super helpful man on the desk said I could hire a wifi box from Tourist board. It was €40 for the week and perfect. Coffee machine fabulous, beds super comfy, all lovely. Thank you

Location was reasonable

We felt extorted in at any possible opportunity. This seems to be the main way this accommodation makes its money. The fines/fees include but are not limited to: Unemptied garbage = €150 Uncleaned kitchen = €200 Cleaning surcharge = €400 Lost key = €100-€400 This is all information provided to us after check out. We were encouraged to pay everything in Cash and no receipts were provided at any point. On arrival to the accommodation beds are not made, kitchens are very poorly stocked with kitchenware. The apartment had been recently renovated but to a poor standard- not a single kitchen cupboard was attached to a wall, the dishwasher danced across the kitchen floor at night, bathroom basins leaked, etc. etc. none of the items wrong with the apartment were rectified throughout our stay. Friends staying in the same facility faced very similar issues and similar results to raising them to reception. The way we were treated on check out put a cherry on the top of the cake. And the check out information and fines list sent to us 4 hours after check out also another level of fraudulent activity. I would strongly suggest anyone considering Pierre Vacancies reconsiders!

Location lay out space sufficient for 2 adults and 2 children

Did not have an oven only a microwave and hob in the kitchenette, would like apartment to have been a little bigger. We are courteous, clean and tidy people by nature and so did not need the threat of monstrous fines I.e €150 for failing to empty the bins € 250 for failing to clean the kitchenette and € 250 for failing to place dirty bed linen and towels in the bath as part of the checking out process. Left a sour taste in the mouth and caused us to have to take photos to prove compliance to alleviate our anxiety.