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Hotel Suites Villasol

Top rated by guests

Property building, Swimming pool

Garden view

Balcony/Terrace

Dining area

Dining area

8.0Excellent

(947 Ratings)

"the beach club saved the stay for me. the staff here was competent, attentive and informed ( not the same experience at the reception) 5 min from the airport."

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(947 Ratings)

Hotel in Puerto Escondido

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Puerto Escondido, a 3-minute walk from Bacocho Beach, Hotel Suites Villasol has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden.

Amenities at Hotel Suites Villasol

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Puerto Escondido

city location on map

Nearby attractions

Playa Principal

Playa Agua Blanca

Campamento de proteccion y conservacion de tortugas marinas

Playa Punta Colorada

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(947 Ratings)

"the beach club saved the stay for me. the staff here was competent, attentive and informed ( not the same experience at the reception) 5 min from the airport."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(947 Ratings)

Hotel in Puerto Escondido

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Puerto Escondido

city location on map

Nearby attractions

Playa Principal

Playa Agua Blanca

Campamento de proteccion y conservacion de tortugas marinas

Playa Punta Colorada

Available Rooms

About this hotel

Located in Puerto Escondido, a 3-minute walk from Bacocho Beach, Hotel Suites Villasol has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(947 Ratings)

100% verified reviews

4.0 / 10.0

I would NOT stay here again.

Staff friendly.

Many rules no personal drinks at the pool, no elevator, many stairs. Not for people with disabilities lower extremities problems including, cane, walker or wheelchair. Happy hour drinks only 1-2 and 7-8 pm. Breakfast buffet only $250 mn at arrival and things like items ex:soda additional cost. No refrigerator in standard room or ice bucket.

6.0 / 10.0

Basic Amenities, Great Staff!

The staff were exceptionally nice! They were very accommodating and kind. The check in area is clean and pleasant. Breakfast was good (for a charge). Liked that we could check out towels for the beach.

The room that we stayed in was not great - dingy, small, felt unclean. The ceiling was peeling in the shower, the door knob to the bathroom was loose, the floors looked dirty, one faucet didn't work in the sink, etc. When we explained this, they were able to move us to a different room the following night which was cleaner and nicer, but still clearly very worn. In contrast, our friends stayed in a newly remodeled 2 bedroom and it looked amazing - new floors, very clean, much more comfortable - a much nicer room and experience for them. The pool looks nice on the website - it is just "okay." Very basic rectangular pool in the middle of the courtyard.

4.0 / 10.0

Disappointed

The staff that was available helped us a best a they could.

Upon arriving we entered the master suite wit it was clear the floors were still wet from mopping but were not clean. Footmarks and spots all over. End day there was no hot water for a shower. Staff was quick to come a fix but it was not resolved. That evening the hot water still was not working. As our children needed to go to sleep and the repair men 3 were working in the room for more than an hour we were not able to enjoy our evening in the garden of the hotel. There was no message or apology from the hotel managers the following morning. Also after speaking to the front desk to ask if we could speak to the manager there was zero response. Upon departure when we asked again, the managers replied via the staff to say they were in a meeting. Such bad management is rare. Not even een front desk manager to apologize or offer a drink for the inconveniences. Obviously not interested in guest experience.

7.0 / 10.0

Location and pool are great.

The Pool!! Great for kids and adults.

Staff was almost non-existent a the pool or restaurant. You had look for them to get service. Rooms are on the smaller side. Curtains are practically see-through so the sun wakes you up pretty early. No elevators so you get a work out if your room is on the 4 floor.

9.0 / 10.0

Good value for the staying

Clean. Personal prompt attend. Food good size and value.

Everything looked good. Just a little more attention on ac units

8.0 / 10.0

A good port in a storm

The pool was nice and the small gym was very useful. The upper floor rooms with verandas were great spots for relaxing on the chairs provided. The beds were comfortable and both rooms we stayed in had decent showers. The hotel kept power running for most of the time we were there via their own generator when Hurricane Erick knocked out mains power, which was super helpful. Staff were helpful and reassuring throughout the storm and its aftermath.

I'm glad the generator was there. OTOH it was very loud and was harder to sleep through than the hurricane itself. We weren't able to charge meals/drinks to the room - not sure if this was due to the hurricane or is normal but it meant taking money down to the pool which wasn't ideal for personal items security.

8.0 / 10.0

Beach club salvou nossa estadia

Beach club excepcional

Hotel antigo

7.0 / 10.0

Decent hotel. Deceptive practices, beware!

The hotel was immaculate for cleanliness. Beautifully landscaped and most staff members were friendly. The breakfast option at the hotel was beneficial and had a good assortment of foods to chose from. 2 for 1 happy hour at the beach club.

The hotel beds were hard. The night we arrived we asked if there would an additional charge or problem having a 7 year old local resident come hang out with our son. The front desk workers asked supervisors and we were told no problem no extra charge. Next day at the beach club we were charged $400 pesos for the 7 year old and the lady at the counter said that what they told us the yesterday was not true. We ended up paying $1200 for the 7 year old and his dad. The front counter lady said we had $700 to use in beach club. However, the beach club tried a few different ways to rip us off with money. Lack of transparency and communication from the staff about pricing will most likely keep us from staying at this hotel. As consumers we like having things said and stated or posted up front so that there no surprises when paying.

8.0 / 10.0

Perfect place to relax!

The front desk staff is attentive, friendly and helpful (particularly Manuel). He really went above and beyond in making our stay as comfortable as possible. Location is great. You can walk or take a quick cab ride to and from most hot spots. After a long day of exploring, this is the perfect place to come to and rest. The beach club is a nice touch for days where you just wish to lounge. The overall cleanliness really seals the deal.

I did not appreciate the “check in” process for breakfast. Although there were some very nice servers, we felt rushed most days. I also had a staff member accuse me of having had breakfast twice in one day. The approach was all but professional.

9.0 / 10.0

Superb

The staff were so friendly, we had a lovely comfy room right by the pool. The breakfast was delicious! There was a little bit of renovation going out but it wasn’t noisy. One of the best parts was also the beach club that you got free access to, there was transport there and back every 30 mins. The drinks and food were delicious and right next to a beautiful quiet beach.

Like I say only the refurb made it slightly less perfect but I’m sure once it’s done it’ll be even more lovely.

7.0 / 10.0

Unfortunately not worth 4 stars

Good breakfast. Friendly staff. Room service every day Ac worked great Firm but comfortable beds Nice beach club A solid 3 star hotel.

My mistake I didn't do enough research and didn't realize the beach club and the hotel are separate. Means you are not directly at the beach. But they have free shuttle every 30 min till 7 pm -No hot water -No fridge in the rooms. -Shower curtain didn't help. Always water everywhere -breakfast area is super small basically 3 big tables where everyone was sitting together. -no bar and or restaurant in the hotel. Just a Fridge with soda and beers at the front desk -no bars or restaurants with in walking distance All together just not worth having 4 stars.

10.0 / 10.0

beach club redeemed my stay

the beach club saved the stay for me. the staff here was competent, attentive and informed ( not the same experience at the reception) 5 min from the airport.

restaurant was closed for dinner. room service was available but one night all the phones were down, no elevators so you had to go down and order. lights in corridors/ hallway didn't come on till is been dark for maybe 2 hours. staff a bit confused about shuttle times. couldn't check me in for 2 consecutive days at once, because I had 2 reservations. wifi was down and allegedly they had to wait for the manager to get in to provide it.( is a phone call in my opinion)

6.0 / 10.0

Disappointing Isolated Overpriced Hotel

The beach club was nice, but only available from 10am-6pm. The driver of the shuttle was very sweet and worked to make sure we didn’t have to wait long on either end to get down/up the hill. They gym was also basic, but nice to have. Basic free breakfast was included.

The staff was not easy to work with. They seemed a bit better in Spanish, but were very disorganized and it was hard to get a straight answer from anyone at the front desk. For example, it appears that all reservations are on paper, not the computer. The location is far away from the main area (Zicatela) and the restaurant is under renovations, which was unsightly and also made it so there were no food options anywhere nearby once breakfast was closed (at noon). The sheets were stained and the shower also flooded the whole room because the water was impossible to contain using the short curtain unless you kept the pressure to a dribble. If you’re just going for the beach club, we suggest you book alternative accommodations elsewhere and pay the $600 pesos admission.

10.0 / 10.0

Great stay

We enjoyed every minute of our stay . Staff very attentive and polite .

10.0 / 10.0

Excellent

Very helpful staff, nice bedrooms, amazing beach club with handy shuttle bus up and down. Pool at the hotel is nice also.

Nothing

9.0 / 10.0

Superb

The hotel was nice and we had an amazing time there. Staff was always super friendly and we had great time in the facilities of the hotel and the beach club. We loved it's so close to the airport and downtown.

The room seemed to be a bit more modern in the pics but it was okay.

8.0 / 10.0

Good value. Will visit again for beach club and buffet and book one of the newer rooms.

The rooms are reasonably close to Playa Bacocho and Playa coral. But the beach club which is a 10 minute walk down a steep path is right on the best beach in town - bacocho beach. They even have a movie night at the beach club every Wednesday. The beach club has volleyball and pickle ball courts, swimming pool and jacuzzi. Loved it. The free breakfast buffet is awesome. Try the pumpkin flower and huitlacoche tacos.

The rooms are too outdated. The property needs a major upgrade. The air inside the room didn't feel fresh and the AC filters were dirty. Also the shower and bathroom fittings were very old.

8.0 / 10.0

Very good

The beach club was beautiful, and food + drink were reasonably priced

As everyone has said, the rooms are dated. The reason you come here is the beach club.

5.0 / 10.0

not a good one for me

the beach club is great , and the have shuttle bus from the hotel to the beach club (10 mins walk)

staff was very rude, we arrived very early in the morning around 7am, usually they tell you to have breakfast as a compliment because check in is at 3pm, but they told us to pay for that day’s breakfast , and our included in the price breakfast will start from tomorrow ( I found it weird maybe I am wrong) + the shuttle bus goes every 30 mins but you have to wait more than that + our AC in the room was leaking all night and all my luggage with clothes, shoes got super wet and I had to dry it in the balcony , so I got the call that I can’t dry anything there, and when I explained the problem they didn’t even suggest to fix the AC , anyways I found staff very rude and not welcoming

8.0 / 10.0

I like the place.. must if it's staff was friendly and very helpful 🙂

The club.. it was amazing

They wanted to charge me 50 pesos for hot water for my daughter's bottle There's no elevator

9.0 / 10.0

Superb

Las instalaciones en general, limpias y muy confortantes, su club de playa excelente

8.0 / 10.0

Very good

the beach club!

4.0 / 10.0

Dissapointing

The facilities are ok and the beach club is nice

The service and the staff are incredibly slow and inept in this place, even by Mexican standards. The service is okay-ish but far from efficient or welcoming and the ineptitude and lousy attitude of most of the staff working at the hotel and the beach club is overwhelming. On our arrival date, we couldn't get a key because they had lost it, however instead of letting us know they gave us the wrong key and kept us waiting for about an hour before we could get into our room. Eventually, after we talked to several members of staff they finally admitted to not having a key. They were instead hoping for the cleaning lady to open the door for us, which of course she did. The room didn't have sufficient towels for the number of people staying or drinking glasses or toiletries either, due to the issue with the key they couldn't clean our room during our second day of stay. They sent someone to make a copy of the cleaning's lady key, which somehow took all day to make. They didn't change our drinking glasses for clean ones or top up the jug with water for the five days we stayed there. Also, I had to specifically ask for toiletries and towels to get more. The beach club is nice and in a good location, however, the staff is super slow and, to be honest rather rude. They promote happy hour but the quality of the cocktails is pretty poor and they are incredibly stingy with how they serve you, we order a cocktail that had a tamarind garnish but when we mentioned one of them was missing the garnish they said it only include one garnish because of the 241 'happy hour promotion'. How stupid! It is unfortunately very sad to see that such a beautiful place with amazing beaches, food art and craft gets a bad reputation because of the lack of efficient service and because of the ineptitude of the people in charge.

5.0 / 10.0

It was okay

The location was good-ish. The bathroom has a great shower. It’s big and lots of water pressure.

This hotel looks like it hasn’t been updated since the 1970s. There are no elevators so getting luggage in and out is a pain. The rooms are ugly. Very basic.

10.0 / 10.0

would definitely come again

The pool and hotel is in a lovely setting. Would highly recommend, lots of staff that can help with most things. Also the beach club is simply fantastic.

The bedrooms could have been updated.

10.0 / 10.0

Exceptional

this hotel is fantastic. the staff are attentive, clean rooms and fab location. The breakfast is varied and fresh - seen other reviews complaining but we found it great. the use of the beach club was brilliant, 5mins walk or shuttle bus from the hotel, clean and cool pool and right on the beach.

10.0 / 10.0

Exceptional

The hotel is amazing!! we loved everything about it, the stuff was very nice and helpful, the Swimmingpools are very big and child friendly, the restaurant has a lot to offer! it was an amazing stay

8.0 / 10.0

Very pleasant and quiet stay.

Very nice breakfast with various options including omelettes! The front desk staff was very efficient, responsive, helpful and friendly!

There were a few minor details in the room which were not addressed (lightbulbs needed replacing, lock and chain were broken-although lock was replaced once they were notified, but not the chain). However, the room itself and bed were very comfortable!

8.0 / 10.0

Very good

The beach club and access to beach with turtles. The staff at the hotel

The rooms were out of date and pretty average

5.0 / 10.0

Overall the stay was alright.

What I liked about it, was the location it was very quiet.

What I didn’t like about it, the beach was far from the hotel.

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