Hotel in Centro
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Iconic views of Madrid’s Gran Via Avenue are offered at the elegant rooftop terrace and Atico restaurant/cocktail bar of The Principal Madrid, Small Luxury Hotels. This luxurious boutique hotel offers a gym, and stylish rooms and suites.
Amenities at The Principal Madrid, Small Luxury Hotels
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Centro
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
Comfort and location
Although clean in general, for 5* hotel, cleanliness should be better
10 / 10Outstanding·Aug 2026
Great location, exceptional staff right through the hotel. Old school luxury with total class . Loved this hotel but what made it so special was the exceptional staff, every Touchpoint the staff couldn’t do enough for you and tried to make sure every interaction felt personalised. You were a treasured guest. We upgraded to the 28 sq meter room and had a great view . Rooms are beautifully appointed and bed super comfortable. The room had a sofa and a good desk to work from. Breakfast was amazing, and the staff were exceptional.we were served by Sergio and he couldn’t do enough for us.
Nothing
10 / 10Outstanding·Jun 2026
It is very well located classy boutique hotel with excellent staff. We got there a little early and couldn’t check in but were given free coffee and water while we waited. All the staff we interacted with (concierge, doormen, restaurant staff, reception) were all very friendly, welcoming, professional and efficient. Fully recommend the hotel to anyone who wants to stay in a more special hotel than the large chains.
Nothing
5 / 10·Apr 2026
Location of the hotel and bar area
We were given an upgraded room but it had an unpleasant smell of drains. Moved to a 2nd room which was like a prison cell - small, dark and dingy. Insisted on a move to another room which was only available from the second day. It was lighter but had no real outlook.
$$$$
Top rated by guests
9Outstanding
(529 Ratings)
"Great location, exceptional staff right through the hotel. Old school luxury with total class . Loved this hotel but what made it so special was the exceptional staff, every Touchpoint the staff could..."
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