Hotel in Southbank
3-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Offering a rooftop sundeck and Best Western Melbourne City is conveniently located in Melbourne CBD. It is located 3 minutes' walk from Southern Cross Station, Crown Casino and Melbourne Convention Center.
Amenities at Best Western Melbourne City
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of Southbank
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
The room was good, but the work space in the "ShoeBox" room was a little small.
Location was great.
The staff were really helpful with the parking and letting us know what was around the hotel
The Bed for me was great, but my parents who had another room found the beds to be too hard.
Parking was offsite, but luckily the rain stayed away
8 / 10Excellent·Sep 2026
Location
very small shower
9 / 10Outstanding·Sep 2026
NA
6 / 10Average·Oct 2026
Fantastic location. Clean bed.
This hotel was cheap but it felt really cheap and I felt disappointed as I thought Best Western could be counted on to be good. There was mould on the tiny shower. I'm not that big but couldn't get dressed in the bathroom area. On arrival staff weren't friendly. Tea bags and small milk want replaced for second day so I had to request. I had to plug kettle into bathroom point on tiny shelf as there was nowhere else for it. As I say, cheap but I do expect some basics and I've been staying in a lot of places and wouldn't recommend this I'm afraid.
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Top rated by guests
8Excellent
(4,004 Ratings)
"It was convenient to where I needed to go"
Verified guestDon't miss out! Price and availability may change
