Hotel del Rio
Top rated by guests





8.3Excellent
(839 Ratings)
"Clean, friendly, central, good price"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Hotel del Rio is offering accommodations in Orizaba. Each room at the 3-star hotel has city views, and guests can enjoy access to a shared lounge and to a terrace.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
8.3Excellent
(839 Ratings)
"Clean, friendly, central, good price"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Located near the river (which runs through half the city)
Parking on-site, though, if many guests have cars, I don't know how they'd manage it as the space is limited.
Simple but clean room with somewhere to set bag, window, chair and hot water.
Staff was friendly which led us to stay a 2nd night.
Wifi really doesn't work in most of the hotel, including 3rd floor room, but there is wifi in the reception (though, most won't want to sit in reception to have internet)
The wifi. Tried on 4 different devices in all areas of room, hallway and the conclusion is that the network is outdated and the hardware needs an upgrade. On floor 3, the wifi essentially didn't work - could connect but then wouldn't provide internet or actually work. We notified staff.
Decided to stay a 2nd night, changing rooms. On floor 1, wifi worked ok, though, it was much louder with guests passing by.
February, it was cold, and only a thin blanket in room. On 2nd night, we asked for another blanket and so the 2nd night was fine.
10.0 / 10.0
Clean, friendly, central, good price
Nothing
8.0 / 10.0
Great location
No heat
8.0 / 10.0
Management or owner was awesome
9.0 / 10.0
This location is right on the river zoo and is exactly where we wanted to stay. We enjoyed walking along the river, seeing the animals and birds in thei unique zoo setting. The building is older but the location makes it very popular. I'm done OK there and I'm gonna finish here.
9.0 / 10.0
Great location. Loved being close to the river, lovely river walk with numerous bridges. Enjoyed
seeing the free zoo. The animals looked well taken care of. Easy walk also to the cablecar along the river. Nothing to complain about our stay at the hotel.
8.0 / 10.0
good location, quiet
7.0 / 10.0
Great location very near the centre of town right on the river so perfect for a quiet early morning walk. Room adequate and good value for the cost.
A little bit noisy, but acceptable
6.0 / 10.0
the location and parking is good
the room is basic
5.0 / 10.0
The architecture from the outside looks very nice, The sound of the river is pleasant, and it is well located near the AU bus station.
The restaurant was cool. Good food and reasonable price by far.
The service. The booking was for 2 people and the room didn't have enough towels nor items like soap, shampoo.
The shower is too old, so not enough water pressure.
The remote didn't work, had to ask for a replacement.
Not sure, but at some point it was stated that paying by credit card would attract an extra % fee, which according to CONDUSEF, as far as I know, it is not legal.
9.0 / 10.0
The location is excellent for the river walk to the cable car, and the town centre.
The beds are really comfy and room was clean. There is Free parking too and freindy staff. A great budget hotel in a safe and convenient area.
Its noisey because there are zoo animals right next to hotel on the river. I didn't mind this really but it will annoy some people when trying to sleep. I recommend using earplugs then its no problem.
7.0 / 10.0
The price was cheaper at the location than on Booking!
9.0 / 10.0
Lovely, beautiful building with nice balconies. Few blocks from the Zocalo. Peaceful and quiet. Sound of the river nearby was nice.
10.0 / 10.0
The friendly helpful staff were greatly appreciated. The hotel is in a beautiful city with many attractions. These are listed in a binder at the front desk.
3.0 / 10.0
La ubicación
Instalación y servicio
10.0 / 10.0
Es un hotel antiguo, pero sus habitaciones limpias, servicio de camarista excelente, no tienen elevador para personas con poca movilidad o adulto mayor pero la atención fue muy buena nos ofrecieron las habitaciones de abajo para no subir escaleras, la ubicación muy céntrica muy cerquita del palacio de hierro y mercados, a unos paso de la central AU y del río .
Que no tengan restaurante, elevador, tampoco teléfono en la habitación para cualquier duda había que ir hasta la recepción!
9.0 / 10.0
Sehr zentral gelegen. AU Busterminal ist auf der anderen Flußseite. Paseo del Rio ist ebenfalls nebenan. Nachts hört man sogar teilweise die Tiere. Personal ist sehr nett.
Zimmer ist groß und die Betten sind bequem.
Es gibt eine tägliche Reinigung und in der Dusche gibt es richtig heißes Wasser.
Außerdem ist das sehr gute Vintage Kaffee im gleichen Gebäude.
Zentrum ist ebenfalls nur ein paar Blocks entfernt.
Hotel liegt an einer Hauptstraße und dementsprechend ist es lauter.
Im Badezimmer riecht der Abfluss nach dem Duschen.
Nach der Reinigung am nächsten Tag ist der Geruch zwar weg aber nach erneuten Duschen ist er wieder da.
10.0 / 10.0
La cercanía a las atracciones turísticas.
Todo me gusto
8.0 / 10.0
La atención personalizada de todos sus encargados, dan solución a quiénes buscamos confort en la estadía.
El olor a caño/coladera del baño, se hizo inaguantable, sobretodo al cerrar las ventanas por el frío exterior.
9.0 / 10.0
Muy Buena ubicación, hotel cómodo, aceptan mascotas.
Poca luz interior para trabajar.
10.0 / 10.0
Me gusta llegar aquí cuando viajo a Orizaba porque es muy céntrico. Y tiene estacionamiento.
Todo ok
8.0 / 10.0
La ubicación es excelente
Podrían mejorar con el tema del estacionamiento
10.0 / 10.0
Me sorprendio la ciudad ...hrrmosa...limpia y muchas mariposas
Los animales encerrados a la orilla del río
9.0 / 10.0
Limpieza y ubicación
Recepcionista turno matutino domingo 7 de dic.es muy poco amable, ni siquiera te mira, comenzó a atender a una mujer que llegó solo a hacer una pregunta y no era huésped y a mí me ignoró cuánto necesitaba información , como ni me miro ni se dió cuenta y ime despidió diciendo "es todo" y continuo atendiendo a la otra persona, me quedé de pie y se lo dije "necesitaba su ayuda pero veo que está ocupada", el sentido de prisa que tiene afecta su trabajo y siu trato con las personas, quizás las condiciones de trabajo deban mejorar.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel del Rio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel del Rio pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel del Rio?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
