Villa Luna by Aguilarent

La villa est magnifique, spacieuse, propre et située à 10 min en voiture de la plage de l’Arenal où il y a beaucoup d’animation et de restos pour le soir. La piscine est très grande et très belle!

Le grand chantier juste à côté qui commençait à 8h00 du matin.

Jardín y piscina, todo cuidado y limpio, y venían a limpiar la piscina y a arreglar el jardín.

No había cosas básicas como por ejemplo productos de limpieza, ni fregasuelos por si hay que fregar algo, ni limpiacristales ni nada. Tuvimos que comprar de todo por si acaso. Había mucho mosquitos por la tarde/noche, estaría bien que pusieran mosquiteras en las ventanas.

We loved the Villa and the outside space. Very convenient location for supermarkets, beach and restaurants.

We weren’t happy when the power went off and we had to wait over an hour before we spoke to someone. Instead of coming out and sorting the problem, we were expected to sort the problem out with instructions over the phone. We had to climb Villa wall as we couldn’t open electric gate and then go down the road to an electrical box and try and understand what we needed to do. This took so long we had to throw food away and we all felt that we shouldn’t have been put in this position. Surely this should have been sorted by the company. We were also disappointed with the state of some of the equipment for use. An outside sunbed was not fit for purpose and broke instantly and you could tell it was repaired on previous occasions. An umbrella outside needed to be repaired and chairs had material/trim falling off edges, table tennis bats had to be glued to use, outside table and chairs near BBQ we’re wobbly and could be dangerous. The Villa just needs some basic maintenance and it shouldn’t be up to the client to resolve these problems.

Swimming pool

Smell of moth balls and dogs muck at front of propertys