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Bastion Hotel Rotterdam Alexander

Bed, Bedroom

Bed, Bedroom

Restaurant/places to eat

Shower, Toilet, Bathroom

Lobby or reception

7.3Good

(2,055 Ratings)

"Staffs very friendly"

Verified guest

Don't miss out! Price and availability may change

7.3 / 10.0

Good(2,055 Ratings)

Hotel in Rotterdam

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Featuring 4-star facilities, this newly built hotel is conveniently located, just off the A20 and A16 motorways, making it an ideal place to stay when traveling to or from Rotterdam.

Amenities at Bastion Hotel Rotterdam Alexander

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Rotterdam

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.3Good

(2,055 Ratings)

"Staffs very friendly"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.3 / 10.0

Good(2,055 Ratings)

Hotel in Rotterdam

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Rotterdam

city location on map

Nearby attractions

Available Rooms

About this hotel

Featuring 4-star facilities, this newly built hotel is conveniently located, just off the A20 and A16 motorways, making it an ideal place to stay when traveling to or from Rotterdam.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.3 / 10.0

Good(2,055 Ratings)

100% verified reviews

10.0 / 10.0

Just an awesome place

Staffs very friendly

7.0 / 10.0

Nice hotel outside of the centre.

The hotel was clean and comfortable. The staff were very friendly and helpful. The shower was fantastic!

The location was fine for where we needed to go, but not close enough to public transport to walk with bags or in the dark - taxis are expensive so we took Uber everywhere. Breakfast was fine but a little on the expensive side for what's on offer. No bottled water or mini bar available.

6.0 / 10.0

The staff were Amazing and very friendly

Location. Staff/service

The smokers section is right outside the front door and you have to walk through smoke to enter and exit the hotel. Also our room the smoke was coming through the windows from the bottom floor. No kettle. Not enough pillow

10.0 / 10.0

parkrun hotel

Perfect hotel for the Kralingse Bos parkrun 🇳🇱

It rained 🌧️😂

8.0 / 10.0

An OKEY hotel for business trip in the neighborhood

Good breakfast and friendly staff

Bed was a little bit too soft

7.0 / 10.0

Good option for Rotterdam if you need parking

Super freindly and helpful staff, clean and well presented rooms. Easily accessed from the Rotterdam ring road, with secure parking.

Mattress and pillows not that comfortable

10.0 / 10.0

City break

Staff was so lovely and friendly. They was attentive and went above and beyond. Location was good was a 20 minute walk to shopping centre and short cab to rotterdam central. Room was nice too.

5.0 / 10.0

Okay. But won’t be back.

It’s just okay. The Staff were nice.

Didn’t come to clean every day. Left dirty cup after cleaning. Towel rack extremely high up, have to stand on toilet to reach towels. Very very far outside of Rotterdam - not convenient at all and difficult to get taxis or Ubers - 20 - 30 min wait

7.0 / 10.0

Place need some maintenance.

Comfortable beds, good breakfast.

Worn out furniture, broken shower head.

8.0 / 10.0

OK

Good selection, good coffee

Eggs made by staff still contained some pieces of meat. I explained that i am vegetarian.

10.0 / 10.0

Short & sweet. Young reception staff were lovely. Just what you need after a long day travelling.

Spacious room & lovely powerful hot shower…

Could have done with a socket near full length mirror & a kettle in the room for tea drinkers. I brought a travel kettle but was told on arrival you could have supplied one… Would have been helpful if listed when booking…

4.0 / 10.0

Way too expensive and dirty

We could store our luggage before checking in.

It was quite dirty, a banana peel (probably from the previous guest, was still in the room and the coffee machine wasn’t clean either. For this price, it should be exceptionally clean, other hotels in the Netherlands at a lower price offered better value for money.

2.0 / 10.0

If you’re thinking of booking this place, don’t do it.

The size of the room was good, and access to Netflix on the TV.

As soon as we walked in we waited 5 minutes for someone to check us in, and when the man came out he was completely uninterested. We got up to the room via a questionable elevator, and as soon as we got into the door all we could smell was sewerage. Opening the window didn’t help, so when my husband went down to ask to change rooms we got told he couldn’t help. I understand being fully booked but the smell was so strong and there was no way we could have stayed for two nights. I went back down, and magically he found a room with two single beds. When I asked if we could move into another room for our second night we were told if we move once we can’t move again. We asked if we could see the room first in case that smelt as well and he rolled his eyes. The room was fine so we accepted the move, but when I asked for a discount considering we were now staying in a room less than we booked, he said he couldn’t do that. On top of this, the location is so far away from the anything yet they have no extra amenities to support a comfortable stay. We couldn’t get any extra pillows to the one each they provided, nor did they have any dental or hygiene kits - while this is usually a nice bonus in a hotel, I’d say being as isolated as it is, it would be a great option. Overall, our stay could have been great had we been spoken to with any kind of empathy, but the service we received turned a part of our anniversary holiday into a nightmare. Looking at previous reviews I can see other people had similar problems with smells, so I’d suggest they sort that out before taking bookings for those rooms.

1.0 / 10.0

2

Free Parking

It was supposed to be in good location for us. But there was road construction and no sign how to go to hotel!! I called the hot to guide me, she was just shouting on the phone, no explanation. Just say me to take the blockage on the road by myself and enter the closed road!!! Ugly towels, no slippers, it was very called room, noone told us we should open the heater! In fact it should be opened before the customer come to hotel in the night!!! Totaly ugly stay

4.0 / 10.0

Disappointing

The ac was too high and we couldn’t turn it down. The beds were really uncomfortable. The floor felt sticky.

8.0 / 10.0

Easy straight forward stay with all the essentials covered.

Easy check in, pretty straightforward.

All good. Location could be better, but it is what it is.

7.0 / 10.0

Good

i asked for invoice by email ,but I have not received anything

8.0 / 10.0

Very good

It was nice and clean

Gym had no weights whatsoever. Only cardio machines.

5.0 / 10.0

soft beds nice to sleep in. Unfortunately because the room had dust everywhere and stains on the bed, it took away the g

soft bed

stains on the sheets, dust everywhere

5.0 / 10.0

Avoid if you have other options.

Not much. Room is decent size, but very stark.

Not very clean. The carpets in the hallway seemed not vacuumed for a long time. Many surfaces in our room were dusty. Windows had stains. A spilled drink stain on the wall of a table was visible. A bit too far from city center. Chair in the room felt rock hard.

3.0 / 10.0

OK for one night when passing through, but not more

Free parking

The hotel is directly at the highway. Going to city centre means walking half an hour to the next metro. The room weren‘t very clean. The wifi was not working very well. The personal were there but not very kind. They seemed to be very stressed but not really interested in the clients.

3.0 / 10.0

Not a family or leisure hotel , Full of builders

almost nothing

very crowded , Noisy and parking full of builder vans.

2.0 / 10.0

NOT GREAT

Just the staff, they were friendly

It's not a 4 start hotel. It's a 2 star basic hotel (confirmed by the staff too) area is not safe too - nothing around. High way work, so noisy too

7.0 / 10.0

It was nice, pretty much like I expected.

Clean and comfortable. Breakfast was good

Very expensive, but that was because of the Rotterdam marathon. Also not very easy to get into Rotterdam, it’s a long way from the metro.

5.0 / 10.0

Passable

Breakfast was ok

Not like a 4 star hotel a bit disappointed.

7.0 / 10.0

Nice hotel and rude night receptionist

Room was OK and blonde lady at the reception was very professional with solving our problem,

On Easter Sunday our room was not cleaned and towels lying on the floor were not replaced with clean ones. When we have reported this on the reception at some time after midnight young man (he had pony tail) was very rude to us and we did not get clean towels (so we used old dirty ones from the floor). Next day we have reported this to blonde lady at the reception. She was very polite and has assured quick replacement of towels and has offered us a breakfast free of charge, We were satisfied very much with her approach.

4.0 / 10.0

It was comfirtable but good at the hotel did not run at the weekend only started from 5 pm during the week Bottled wate

Property was near where we had a tennis Europe event and rooms where ok.

Breakfast wasn’t great need to have stuff filled up and not run out. Also they stopped breakfast @ 8:30 and didn’t refill even though breakfast didn’t finish till 9 am during the week.

8.0 / 10.0

Very good

Location and the staff especially the barman Gunther a credit to the hotel.

Breakfast and parking

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