Kylie's Castle

amazing location within walking distance of everything you need in beautiful Wanaka - huge home with enough room for 2 families - lovely views from upstairs and very warm with heaters and fireplace

Central location, close to town and all amenities

Can do better on providing amenities like paper towel, coffee pod machine, dish washing liquid … for the price one is paying. Keeping the property more upto date with better sofa and water clogging in main bathroom en-suite could provide better experience. We had to call the property manager to fix this along with water leakage in toilet.

It was a good size for family and friends

Need repairs done

Was there with high expectations, but was extremely disappointed

The property had a minor incident (fire in the toilet) in July. Was not informed about this nor was I asked to rebook another property. Received a message quite late - 6.45pm day before I checked in. Was on the road and was not aware of the email. My mistake for not realising that I needed to collect keys from another place. Went there and was informed about the need to change my booking. I had booked a property with 5 rooms with attached bathrooms. What I got was 5 rooms with only 3 bathrooms - not what I wanted! I was told that they had given me the best they could and I could reject it at the time I wanted to check in. Fancy me going around looking for 5 rooms! Had no choice but to take what was given. I do not have any idea of what Kylie's Castle would be, but Rusted Charm would not be what I wanted. I had a super small room, which fitted only 2 single beds, and no cupboard, not even hooks to hang my clothes. Of the 2 beds, one didn't even have an electric blanket. I was told that Kylie's Castle will have a small room like this, but I can't imagine it to be as all rooms have its own attached bathroom. Extremely unhappy about the property not informing me so that I can make my own decisions as to whether I want to take what they offer. The fire was in July, my stay was in November!