Protea Hotel by Marriott Cape Town North Wharf

Friendly and helpful staff. Clean units.

None

Good location, easy walk to V&A, Bree St food and tour pick ups. Great staff. Apartment style hotel rooms which we found perfect for our stay. Good breakfast.

No dinner available on site, but lots of options nearby. Personal preference, we found the pillows uncomfortable, but minor thing.

Special thanks to staff that assisted in special circumstances.

More training for some staff is required.

Enthusiastic and supportive front staff were helpful and engaged. Property had availability for last minute same-day booking, and the staff accommodated a room change mid-stay to comply with our original booking specs. Apartment-style rooms feature a massive balcony, and if you squint while craning your neck, you can glimpse a slice of a view of Table Mountain.

The hotel itself is dated in aesthetics and comfort — old carpeting, awkwardly shaped rooms are narrow or triangular, and harsh, cool, sterile lights make it hard to find relaxation or warmth without being exhausted. The apartment-style kitchen was barely appointed — maybe just one or two of each kind of flatware, cutlery, and glasses. Its laundry machine was wash-only, so be prepared with time and means to air-dry your clothes. The nearby restaurant that provides room service managed to provide a truly awful pizza so I have to recommend venturing out. Many worthy spots far and wide, though grocery stores for self-catering either close early or are still 10-15 minute walk away despite the central location.