Hotel Suba Palace Near Gateway of India

The property location is great, in walking distance to India gate. Pretty quiet at night. The room is clean and meet all needs. Buffet breakfast is very good with freshly made Dosa or omelette. Dining room manager is attentive and helpful. The evening 5-6:30pm tea and cookies time on rooftop is nice relaxing time and also time to meet other guests. Staffs are friendly and willing to help. They let us stay in reception room while we have late train departure at 11pm. We had a great stay and appreciate the hospitality the hotel provided.

Great location Nice and clean The breakfast is really good Comfortable rooms Good shower

Quite alot of noise through the night from both staff and guests, I was woken several times on every night of my stay. WiFi is poor

The best hospitality. All the staff were kind, offered a welcome drink, took my bags to my room, someone brought complementary coconut water to my room. When I was leaving for the airport at 3:30 am, the concierge called the night before to ask what time I was checking out and packed some sandwiches for breakfast with fruit, juice, and water even though I was not going to be there for the breakfast time. The high tea in the afternoons on the terrace was perfect, nice view of the sea from there as well

The front-line staff are exceptional, kind, and very attentive. The location is excellent, and the cleaning team worked hard to address issues immediately.

Management (AGM Ibrahim Shaikh) was completely unreachable and ignored two emails and messages. First stay: façade under construction, closed rooftop, and windows that wouldn't seal. Second stay: hotel only disclosed construction via message after booking. I was moved to a quieter room, but it was much smaller, had a plumbing leak, and flies. Despite two visits, the manager was "unavailable" both times. No upgrade or compensation was offered for the smaller room or lack of advertised facilities.