JW Marriott Khao Lak Resort and Spa
Top rated by guests





9.1Outstanding
(1,499 Ratings)
"Love the property and all the amenities. Beautiful resort. Fourth visit and will be back."
Verified guestDon't miss out! Price and availability may change
5-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located on the Andaman Sea’s white-sand Khao Lak Beach, this Thai-style resort offers bright rooms with free WiFi access. Five restaurants and three bars are located on site. The resort features a 2 mi lagoon pool.
Business facilities
Airport transportation available
Shuttle available
Concierge services
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Top rated by guests
9.1Outstanding
(1,499 Ratings)
"Love the property and all the amenities. Beautiful resort. Fourth visit and will be back."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
People were reserving sunbeds at 5 am in the morning, as if it would cost their life if they didn’t do it. Breakfast buffet felt like being in a train station, echoes, mio of people, loud noises, parents who could not control their kids. Coffee was bitter. Restaurants prices were crazy expensive compared to portions, I don’t mind paying 16.000 tbh for a meal for 4 adults and 2 kids, but at least make sure the portions are ok and we don’t have to leave starving. And be prepared for Russians who will take the entire buffet with them to the beach, because it’s “free”
10.0 / 10.0
Love the property and all the amenities. Beautiful resort. Fourth visit and will be back.
9.0 / 10.0
Room was amazing, breakfast was first class, beach is fantastic and restaurants and staff excellent.
Wine was expensive
9.0 / 10.0
Beach had many restuarants and great massage next to it.
Many good resturants in the hotel.
The beach was great. We preferred the beach much more than the pool.
The gym is big and nice.
The room was very nice, but need some renovation (espcially the shower).
The cleaning lady was great!!
You can use surf boards which is nice. There is a great bar with billiard game.
First, the check in process was not nice! the receptionist was rude and I asked to be serviced by another one. No really a typical Thai service.
The pool was big and long but there was no something enjoyable with it. The fact that the big Lizards sometimes jump in and swim with you is not comfortable!
My wife got a food poisining in the Japanese resturant - the food was delicious thoug :-) but the staff checked how she feels every time we were in breakfast or dinner. They charged us for the nurse visit but ok...
Feel free to pass on the Buffalo Bathing activity....
9.0 / 10.0
Very Beautiful and spacious.
My teens really like it
The food was good but not excellent and it was very expensive.
8.0 / 10.0
We really enjoyed our stay at the hotel. The views are amazing, and the amenities throughout the property are top-notch. Quan Spa was fantastic, offering a relaxing and high-quality experience, and the restaurant—especially Olive—served excellent food we thoroughly enjoyed. Also spotted Charly the monitoring lizard and the occasional coconut boat!
The rooms are clean, comfortable, and thoughtfully designed. The gym is superb, and the beach facilities—including the sunscreen, towel service, and water—were a great touch.
Our room was located next to an employee/service road, which made it quite noisy at times. Additionally, the TV unexpectedly fell off the wall, which was surprising and a bit concerning.
Fortunately, we were treated exceptionally well by the Manager, Ms. Srirajun, whose hospitality made a real difference.
9.0 / 10.0
Fourth time back to this resort. So relaxing. The pool is incredible and the food spectacular. Staff are amazing.
7.0 / 10.0
Facilities and Olive restaurant
The Japanese and Thai restaurant wasn’t too great
10.0 / 10.0
Everything was perfect and at such a high level! We did lots of activities and the kids club staff were amazing every single one of them! Everything was pampering and simply amazing! We will definitely be back
10.0 / 10.0
We had an incredible stay. Everything was thoughtfully designed, from the spacious, beautifully decorated rooms to the perfectly maintained grounds. The atmosphere feels calm and luxurious, and you can immediately tell how much attention is given to every detail. The resort’s pools are cool and the beach bar is nice too!
Nothing
8.0 / 10.0
Many types of food for breakfast
The hotel is a little bit old. The game tables of The Deli coffee area are quite cheap, none of design. The Wi-Fi often stopped working. The small mirror in the bathroom made me feel really dizzy — I just could not stand it. On top of that, the overhead lighting made doing makeup very uncomfortable and difficult. The lighting design clearly did not take into consideration the needs of guests who need to do their makeup. Overall, it was a really disappointing experience regarding the light and the small mirror.
9.0 / 10.0
Great pools. Very rich breakfast. Large room with pool access. Very welcoming staff. Great for kids and families. quiet spaces for adults in breakfast area and on the beach. Kin at reception was very nice and helpful.
8.0 / 10.0
Room, pool, breakfast, beach, restaurants, all of that vas very nice.
Staff and service was nice and friendly and help with buggy transport to and from wherever needed was very helpful. We enjoyed our time at your hotel very much. Thank you.
We didn’t like distance from the airport.
It was hard to endure after long overseas flights, therefore the position of the hotel is the only glitch.
7.0 / 10.0
It’s nice also nice location good rooms staff is friendly and willing but they have problem in the sernce that service takes far to long and the people working there don’t understand
Went restaurant took an hour before had drink and when food came had no cutlery
With breakfast also slow service
9.0 / 10.0
Lots of pools, pool bars, activities and nice breakfast
Was too big for me. A lot of walking from the room to the main pool, the breakfast, the lobby.
10.0 / 10.0
The rooms are very spacious and well equipped, with a feeling of luxury. The breakfast is amazing with plenty of choices and available until 11:00, for those who want to sleep after late night out. The pools around hotel are beautiful, plenty of options for kids and off course a gorgeous beach. There is nice play room and decent gym. The location is a bit remote, but perfect for families or people seeking quiet retreat and the hotel offers so much that you don’t want to go anywhere else, just relax and enjoy.
There are 4 restaurants. We have been at two of them. They don’t provide value for money. Nice food, but expensive. For their prices I would expect exceptional.
Before the checkout, we called to ask for help with luggage, scheduling the time. Nobody came and after some waiting, we just carried it ourselves. You wouldn’t expect such a thing in a 5 star hotel in Thailand, but we assumed it was a one time miss understanding. Overall this is high quality 5 star resort.
10.0 / 10.0
Huge resort, lots of pools, nice breakfast and other restaurants.
Amazing pool access room very recommended!
Small kid's club, when there is rain there is no much to do with the kids
9.0 / 10.0
Good food, good swimming pool and jacuzzi
10.0 / 10.0
Staff super friendly and helpful
Food in all restaurants is great
Location is perfect
10.0 / 10.0
Direct beach access with sun loungers and a beach bar.
An impressive breakfast buffet featuring fresh products, some sourced from the hotel’s own garden.
A lagoon-style pool meanders throughout the resort, enhancing the relaxed atmosphere.
All in all a wonderful stay. We highly recommend it.
One small drawback was that the air conditioning automatically adjusted to 23 degrees, while we would have liked the option to set it manually to our preferred 26 degrees.
10.0 / 10.0
Buffet breakfast was amazing, beautiful location on the beach, comfy bed, lovely rooms, mindblowing pool! The restaurants onsite are amazing.
10.0 / 10.0
Huge thanks to Ms Mee, chef Mohan and all the other team members who made our stay exceptional. Thank you also to Ms. Fon from housekeeping, who took care of every little detail in the room! Great range of activities and impressive facilities. Good choice of food and beverage, excellent breakfast.
Nothing at all
10.0 / 10.0
Everything
Staff politeness and respectful,
Property facilities , staff taking care including huge selection of breakfast, location , beach, availability of local facility next to property.
Many Restaurants around , buggy service very quick to take you around.
Everything has been amazing.
Would love to come again and recommend to all
Nothing
9.0 / 10.0
Everything
Just a little more pricey on food than I would have liked
9.0 / 10.0
Good - nice bed, nice breakfast, a lot of space, kids areas, different locations to stay, nice room, location at the beach, bresfast near the beach
Bad - when we arrived no one meet or greet us, we got a confised and asked for help but no one care, near the bed at first night was some noise at 7 am, long check in and check out
Bad - when we arrived no one meet or greet us, we got a confised and asked for help but no one care, near the bed at first night was some noise at 7 am, long check in and check out
9.0 / 10.0
Facilities, friendly staff, overall great place to stay with kids
Perhaps cleaning of the play room could be done better
8.0 / 10.0
Breakfast was fantastic.
The gym and staff were good
Some of the meal costs were double high compared to Downtown.
10.0 / 10.0
Absolutely amazing resort!!
Nothing
10.0 / 10.0
Kindness of staff, excellent facilities and great dining options. Fantastic activities
Nothing
7.0 / 10.0
Pools were fantastic, staff great, breakfast buffet incredible. Pillows and linen were great
No clear signage for steps to enter second floor rooms.
10.0 / 10.0
Everything was amazing, from the amenities to the activities and the food options at breakfast. The staff was wonderful and very helpful.
The room was beautiful with the most comfortable bed
Restaurants were also great specially olives and The deli
Great for families because of all the really thoughtful activities for both kids and adults
Nothing! It was amazing
8.0 / 10.0
No complaints. Staff did their best.
It is better to teach some employees to communicate in English language fluently.
10.0 / 10.0
I had breakfast at the Waterfront restaurant for the duration of my stay and it was first class service. Khun Pooh helped me feel very comfortable whilst traveling alone to the resort, all the staff knew my name and showed me around the buffet and the food was so fresh and locally grown so the vegetables had extra taste and there were many healthy options available, the fresh juices were equisite.
The fact i had to leave. I had a great rest and the huge swimming pool had something for everyone.
8.0 / 10.0
They have a really beautiful environment. It's spread out so you get to do a lot of walking (which we liked). There are rows of chairs along the beach. If you don't care about laying right in the first row, then it's all good. The beach and ocean are lovely. The staff are all super friendly and many are helpful, too. It's great that they separate families/small children in different areas. I even saw some staff enforcing these rules, which was wonderful. Just outside the resort to the south are friendly and low-cost convenience store, massage, restaurant and bars! The resort has many facilities, including a really good fitness. It's pricey at $200+/night but a nice stay.
Check in was really disappointing experience. They asked us to go to the beach and then Madhu and Maria forgot to inform us that our room was ready for 2-3 hours despite having our phone number and email. And when we pointed this out, no one even apologized (Maria was the last person we spoke with about it). Service at the bars was slow- I think they are understaffed. Many families bring their small children into the beach bar and let them run around- not sure what the staff can do about this but it's very annoying
8.0 / 10.0
Most things hard to fault
Main pool area very dirty with plates glasses rubbish from people at the pool no body tidying up until the end of the day
9.0 / 10.0
Incredible resort for kids. The lagoon swimming pool is huge and a great feature. Great choice of excellent food. The rooms are beautifully designed and spacious. The staff go out of their way to help you.
We paid for full board but this did not include any drinks, not even soft drinks for the kids. You are given a different ‘package’ menu to everyone else and have to present a piece of paper for stamping at every meal. This is really silly in a water based hotel where you swim everywhere! It should be electronic. We also felt we were treated like 2nd class guests at times with the package menu. It was also not clear the theme night buffets were included when we checked in. We actively avoided them only to find out on our last day that they were included. This was very annoying.
9.0 / 10.0
Excellent breakfast with lots of choice! Comfy furniture, nice very long swimmingpool, good restaurants with regular special events. After they changed our shower filter the softness of the water was wonderful. Good SPA with the great atmosphere.
The kettle was not properly cleaned. Not enough closet space for the clothes. A kind of dirty road between the hotel and the beach, creating lots of dust. Diving shop not open every day. No nice snorkeling.
10.0 / 10.0
Extraordinary resort, where everything you might want is there. Staff is exceptionally kind and efficient. Food in the 7 restaurant of high quality. The extensive grounds are beautiful. 2 km pool fantastic.
10.0 / 10.0
It is beautiful and has many different pools to swim in. The rooms are very nice and have plenty of space. The staff were so friendly, helpful and accomodating. Excellent service! Also lots of activities organised by the hotel so plenty to do. The food at all the restaurants is also amazing. Can’t say a bad word about the place :)
9.0 / 10.0
What an amazing resort, it’s a resort so self sufficient that one can spend 5-6 days without the need to step out, there are activities for all age groups, the pools are huge, the beach clean and they have enough gear for the the beach and sea right from surf boards to kayaks and for kids too. They have a huge farm with animals one can cycle around or kayak in the lagoon around the farm, the food is excelllent with multiple restaurants so u are spilt for choice, all in all it’s your go to resort in Khao Lak
Nothing to be not liked
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at JW Marriott Khao Lak Resort and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is JW Marriott Khao Lak Resort and Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Khao Lak Resort and Spa?
We found 4 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, and concierge services.
