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The Copthorne Hotel Cardiff

Top rated by guests

Property building

Lake view

TV and multimedia

Property building

Garden, Balcony/Terrace

8.3Excellent

(527 Ratings)

"Everyone was so helpful after our bad experience with a Airbnb. bed was really comfy stuff was so friendly and funny 😁 clean the bath was amazing for my girlfriend and the views was absolutely amaz..."

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(527 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering easy access in less than 30 minutes by car to Cardiff International Airport, this waterside hotel is just 10 minutes’ drive from Cardiff’s lively city center.

Amenities at The Copthorne Hotel Cardiff

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Map of Cardiff

city location on map

Nearby attractions

Principality Stadium

Valley of Rocks

National Museum Cardiff

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(527 Ratings)

"Everyone was so helpful after our bad experience with a Airbnb. bed was really comfy stuff was so friendly and funny 😁 clean the bath was amazing for my girlfriend and the views was absolutely amaz..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(527 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cardiff

city location on map

Nearby attractions

Principality Stadium

Valley of Rocks

National Museum Cardiff

Available Rooms

About this hotel

Offering easy access in less than 30 minutes by car to Cardiff International Airport, this waterside hotel is just 10 minutes’ drive from Cardiff’s lively city center.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(527 Ratings)

100% verified reviews

6.0 / 10.0

Stay was okay

Local and parking was convenient. Breakfast was really good.

Room wasn’t to 4* expectation - bathroom sink was blocked, really cheap toilet paper, no tissue box available, dressing table very small - would have been better to have a large mirror above desk. Bed was too hard for me, but that’s personal choice.

8.0 / 10.0

Pleasant, comfortable and suited my purposes well.

The welcome and general appearance of the hotel.

Because there were so few guests hot breakfast options were limited.

8.0 / 10.0

Convenient location close to Barry

Convenient location for our purpose

All fine

8.0 / 10.0

Ideal location and dog friendly.

The hotel is dog friendly and the staff were very accommodating. They always acknowledged us and our dog. Quiet location despite having one of the main roads into Cardiff Bay on the doorstep. Great buffet breakfast and bar menu. A few dog walking routes around the hotel grounds.

The fact that the leisure facilities were no longer open.

9.0 / 10.0

Convenient ,comfortable plenty of parking spaces

For what we needed to do in Cardiff it was ideal , plenty of parking spaces , taxi fare into Cardiff but expensive .Facilities were bit basic but then we don’t do pools and spa , so ideal for us, Room comfortable although a little on the basic side ,but then the tariff was very reasonable for a hotel in Cardiff .Staff friendly and welcoming , will stay again

Nothing really to dislike other that Booking .com said that breakfast was £9 but it actually was £15 hey ho , it was very nice anyway

10.0 / 10.0

Amazing

Everyone was so helpful after our bad experience with a Airbnb. bed was really comfy stuff was so friendly and funny 😁 clean the bath was amazing for my girlfriend and the views was absolutely amazing

Food was not great

7.0 / 10.0

Overpriced for what it is. Staff good tho

Staff were very helpful. The room needs a refurb. Massive gaps in bath panel. No plug so couldn't have a bath.and the room was very dated. Room was large but dated. There where 2 TVs. The smaller one worked which was in front but bigger one didn't. Only 1 packet of biscuits with the coffee. All in all. It's over priced for what it is. Staff made up for a lack of detail and finesse.

See above

9.0 / 10.0

Great hotel for a city break with family.

The location was great for a family, shops nearby with everything you would need, but not noisy or overly busy. Hotel staff were all nice and helpful. Child friendly, lots of space. Great breakfast with lots of options and a really nice dining room overlooking the lake.

The room was a little hot for my liking, but not unbearable and more than made up for by the quality of the hotel.

6.0 / 10.0

Not bad value for money really needs updating

Easy to get too not bad .. needs some updating’ upgrade

Room very basic .. bathroom door didn’t close properly neither did the wardrobe or curtains or cupboard door was clean

10.0 / 10.0

Peaceful comfy an cosy

Was clean comfortable peace full

Nothing it was great

8.0 / 10.0

Very good

Location was very convenient. Rooms were very clean and comfortable

Bathrooms were again very clean but need modernising

9.0 / 10.0

Had a lovely time, bed was comfortable and room was nice overlooking the lake

Location was good, had a nice atmosphere

There was too much traffic noise throughout the day and night, even with windows closed

8.0 / 10.0

It was ideal for my short business trip and I will definitely stay again when visiting Cardiff.

The staff were very cheerful & courteous. The evening meal choices were very good and the breakfast was also quite tasty. The room was recently renovated I would think and the shower was excellent.

10.0 / 10.0

Excellent

Very comfortable and wonderful staff

8.0 / 10.0

Lovely overnight stay

Room was lovely and on the ground floor. Decor a little tired, but room totally functional. Bed really comfy; had a good night's sleep and room temperature was just right. Staff were helpful; especially as they sorted out our parking eye fine, which was incorrect as we stayed at the hotel. Breakfast was lovely. We will stay again

Clear signage when you check in to remind guests about registering your car on a screen. We were asked to write it on a piece log paper. Few days after our return we had a fine letter from Parking Eye. Apparently we should have tapped our car Reg into an electronic screened, but we never saw one. as noted above it was swiftly resolved by the hotel. No other negatives.

9.0 / 10.0

Excellent stay, excellent room, excellent food and drink. Staff amazing.

The staff were amazing, every single one was happy , friendly and polite. A credit to the Hotel.

Everything was to my liking, no comments needed here.

6.0 / 10.0

Overall good stay, and lovely staff.

Location was convenient, fairly big room and big bed. Also an extra bed was added with no problem.

Bathroom could be updated but not essential.

9.0 / 10.0

Very good

Romm only

The Draught Lager

7.0 / 10.0

Clean, friendly & convenient

Glad refurbishment is underway on other floors. Our floor (3rd) is starting to look 'TIRED'

Very few toiletries in room. Had to collect coffees & milks from reception.

9.0 / 10.0

Great stay over, very good experience and highly recommend

Very spacious and clean. Excellent outside environment with scenic lake and wildlife, great seating to relax eat and drink. Staff very courteous.

Nothing

10.0 / 10.0

Very good

The cleanliness the staff very friendly good location and quiet

10.0 / 10.0

We stayed an extra day, dined at the hotel, great food. The breakfast buffet was outstanding, Everything you could want

Amazing-unexpected. Location appears to be in a travel service area, but the hotel is very upscale.

9.0 / 10.0

Perfect location with exceptional staff

Staff were all helpful and welcoming. The hotel was clean. The breakfasts catered for all tastes. The mattress on the bed was firm and comfortable. The room was clean and warm.

Nothing of significance.

9.0 / 10.0

Nice comfortable hotel Niigata to expensive but a bit out of town I you are down fr the nightlife

Parking at no cost. Cost is reasonable. Breakfast was very good with one reservation, both tea and coffee were not hot enough. We have stayed here a few times over the years so we know the location and what to expect from the hotel so no surprises like you get sometimes with a new location. Would stay again

Book the wrong room on booking. Com. Wanted a double.but booked a twin by mistake. I am a dyslexic and get confused easily. If the description was two singles or one double it would help. We were able to change to a one double but it costs us extra. I was grateful that we could swop. As with most hotels the duvet was to high a tog rating meaning a poor nights sleep. I do travel with my light duvet from home but was too tired to get it out of the car!

7.0 / 10.0

Basic chain like hotel, easy stay.

Easy to get to off the main highway. Friendly helpful staff.

Way too far out to explore downtown Cardiff.

7.0 / 10.0

thoroughly enjoyable

All went well with the lady who served our group of 21 doing an utterly remarkable job. Nothing was too much for her and her enthusiasm and commitment to making our reunion work well was way beyond what we could have anticipated.

10.0 / 10.0

Excellent hotel in a great location

The property was located near supermarkets shops and other things of interest. The property was also clean and the restaurant was great. Breakfast was simply amazing the fruit platter was something to behold. I would not hesitate to book a stay at this hotel again. Highly recommended.

9.0 / 10.0

Comfy room but dated

Staff were very welcoming and helpful, good sized room , fridge in room , comfy bed

Wasn't aware they charge your bank card £50 for 5 days after you leave incase of damage to room , furniture very dated smelt musty , cars use car park opposite hotel to use as a drift venue for boy racers , very noisy

8.0 / 10.0

Great stay lovely staff

Fab staff

No pool

10.0 / 10.0

Exceptional

This was our second stay at this hotel. Once again it was spotless throughout. Massive comfy bed, tea and coffee facilities. The kids discovered the pancake machine at breakfast so that was a winner!! Again the staff were friendly and very helpful.

Having to leave.

7.0 / 10.0

Overall happy, but work on refurbishment isn't over.

Location Excellent breakfast Cheerful staff Comfortable bed View of lake and birdlife

Bathroom in need of further work. Base of bathroom door looked shabby, as did the bath surround. Bedroom could do with comfortable chair and reading light. Windows in dining area need cleaning. Flies on floor of dining room. Lack of swimming previously enjoyed is a downside.

7.0 / 10.0

Adequate for one night stay

The hotel was adequate for a one night stay, which we required. Beds comfy and TV in room.

On arrival a £50 deposit was taken in case of any damages which can take upto 5 days to return to your card. Booking.com should state this. The room was adequate. The bathroom was the cleanest and showed quite a bit of wear and tear with paint trying to cover it up.

9.0 / 10.0

Would recommended this who wants a short break in Cardiff

Friendly staff good food at bar decking area outside

Cashless card only

7.0 / 10.0

Great for what I needed with a check in gone midnight after a festival

Huge hotel with lots of free parking

No cold water in the bathroom and the plug socket wasn’t working under the mirror

9.0 / 10.0

Fab overnight stay with breakfast!

Spacious room, liked the layout. Super comfy bed. Friendly and attentive staff. Good breakfast. Wish we had booked more nights!

The TV didn’t have a lot of channels (for my kids). But wasn’t a big deal, can’t really fault it we had a great night here!

9.0 / 10.0

good hotel but a little a far from city

Clean and good location.

5.0 / 10.0

Fell short of expectations and not value for money.

Very friendly staff. Easy parking.

Bathroom needed a deep clean : bath streaked with grime. Noisy location on busy man road. Room was hot but could open window a little and electric fan provided.

9.0 / 10.0

Great

The staff at the property were lovely and really accommodating

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