Hotel in Madrid
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the heart of the Salamanca district, next to Paseo de la Castellana and Calle Serrano, this hotel is perfect for business and leisure trips.
Amenities at Barceló Emperatriz
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Madrid
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·May 2026
Everything was very good. The breakfast was excellent, and the room equipment and comfort were fully satisfactory. I especially appreciated the daily bottle of water provided in the room, as well as the small complimentary treats such as chocolates. These thoughtful details made the stay even more pleasant.
There was only one minor inconvenience during my stay. On one occasion, housekeeping came to clean the room while I was still at breakfast and before leaving for the conference. I then had to wait approximately 30 minutes for the room to be finished. Other than that, everything was perfectly fine.
8 / 10Excellent·May 2026
The property is very well located in the Salamanca neighborhood, making it an excellent base for exploring the area. The reception staff were extremely friendly and welcoming, and the overall service throughout our stay was very good. We would gladly return in the future.
It was a pity that there was no staff available on the rooftop to serve drinks, as this could have enhanced the experience even more. In addition, the hotel entrance could be cleaned and vacuumed more frequently, as there was occasionally paper and debris on the floor.
10 / 10Outstanding·Apr 2026
Loved the family room for our family of 4. We were so comfortable and it was very spacious by European standards. Bathrooms were lovely. Beds were comfortable. Staff were very sweet and helpful.
The only negative, and it seems to be a trend everywhere, the rooms are too dark. No bigger lamps or overhead lighting. We had to keep the bathroom light on and pocket doors open to try to get more light in the room. I needed my phone’s flashlight to find things in my bag.
5 / 10·Dec 2025
the pictures showing the rooms do not adjust to reality. Our Tranquility room had little light from the windows that opened onto the hotel's patio. The weak lighting in the room and bathroom is maybe cozy but not suitable for judging your shaving, or for my wife, her makeup. Although not small, the distribution is such that 2 suitcases cannot be well accomodated.
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Top rated by guests
8.8Excellent
(1,078 Ratings)
"Loved the family room for our family of 4. We were so comfortable and it was very spacious by European standards. Bathrooms were lovely. Beds were comfortable. Staff were very sweet and helpful."
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