Best Western Hotel Trier City
Top rated by guests





8.0Excellent
(5,369 Ratings)
"Dear Best Western Management. I would like to extend another huge thank you to you, your front desk (Elena, Emie, Federico, and Marvin), breakfast room and cleaning staff for making our trip extremely..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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This hotel is located beside the Europahalle Trier Exhibition Center, a 15-minute walk from the Porta Nigra Roman Gate. The Best Western Hotel Trier City offers free WiFi and rooms with a 32-inch flat-screen TV.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Accessible Parking
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(5,369 Ratings)
"Dear Best Western Management. I would like to extend another huge thank you to you, your front desk (Elena, Emie, Federico, and Marvin), breakfast room and cleaning staff for making our trip extremely..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great location next to the city centre, literally at walking distance. Room was spacious and comfortable.
Sound isolation is not great.
5.0 / 10.0
Reception and position
Cold and old Room
8.0 / 10.0
Emil gave us a wonderful welcome. Shower us where to put our luggage as we were early and wanted to explore the city. Our room. ,511 was spacious. Great to have complimentary teas and coffee. Our room had a bath which was a nice surprise. It was lovely and Christmassy in the lobby. Great choice of beer and wine.
Probably because we were on the top floor, it took a very long time for hot water to come through for the bath. This is my only criticism.
4.0 / 10.0
The buffet breakfast was excellent.
The TV in the room did not work at all and a member of staff was unable to remedy the situation. The tea and coffee making facilities in the room were poor - no milk and no tea.
9.0 / 10.0
Excellent location, clean rooms and friendly staff
Not applicable
9.0 / 10.0
Clean and spacious room. Good facilities and excellent breakfast
10.0 / 10.0
Dear Best Western Management. I would like to extend another huge thank you to you, your front desk (Elena, Emie, Federico, and Marvin), breakfast room and cleaning staff for making our trip extremely enjoyable and memorable.
I traveled from United States with my brother and my 89-year-old mother. My mother is originally from Trier. Her birthday wish was to visit Trier to see her house that she grew up in, her parents’ grave, her church and a childhood friend and visit the sites in the city center. We stayed in the Best Western several days at the beginning of our trip and several days at the end of our trip.
From the moment we checked in to the day we checked out your staff treated us like family. The smiles and daily greetings made a world of difference during our stay. When we returned for the second time to your hotel, the front desk was waiting for our arrival and greeted us with hugs and welcomed us back. The staff had our original rooms waiting for us and made sure that my elderly mother’s bathroom was equipped with a bathtub mat and shower handle.
The breakfast room staff were amazing as well. They also remembered us from the first week that we stayed with you and greeted us with smiles and hugs. They remembered my mother’s coffee preference and had it waiting for her every morning. The cleaning girls were amazing as well and addressed our daily needs.
I highly recommend this hotel for anyone that will be visiting Trier. The hotel, bedrooms and facility are exceptionally clean. The staff is amazing, friendly, and fun. The hotel is situated next to the cobblestone walkway that leads into the city center restaurants and stores. Parking at the hotel is good and easy. The breakfast was delicious with a variety of options to choose from. The hotel has a bar, pool table, workout room and beautiful indoor and outdoor lounge areas. I cannot wait to come back.
Everything was good.
8.0 / 10.0
The location is perfect, the room is quite basic but clean. The staff is welcoming and nice.
Internet didn’t work
9.0 / 10.0
Friendly staff, excellent value, great room.
Nice to have the outside area.
Nothing!
3.0 / 10.0
The location was ok, close to the city center.
The breakfast was acceptable.
The room was disappointing, not similar as shown on your website.
No decoration on the walls, dust on the furniture, the heating was not working neither the hair dryer.
9.0 / 10.0
Location. Size of room. Comfort. Cleanliness. Price. Staff. Parking- very easy.
I personally find German pillows far too soft. Wife brought her own😄
Loved Trier and this hotel was perfect for our visit.
Couldn't initially work out how to dispense the shower gel- but that's just me.
10.0 / 10.0
Great location and secure motorcycle parking
9.0 / 10.0
Location was great! Short walk to everything we wanted to see. Parking garage on site.
The “AC” was not great. Room was very warm regardless of ac on all the time.
5.0 / 10.0
Location convenient for theatre visits. Varied breakfast buffet. Clean room.
Booking malfunction over booking.com. "2 adults, 0 children for 2 nights", with 2 names typed into the system. Arrival time (with both names) confirmed on day of arrival per email. Upon checking in, the hotel has the booking registered as a single room for one person. A hefty surcharge for the 2nd person was levied, no room change was possible. Quite cramped conditions (very small bathroom). The fault appears to lie with the booking.com system: if you tick "no" to the question "are you the main person booking?" all persons are counted. If you tick "yes", only 1 person seems to be registered. Desk and house personnel seem entirely indifferent.
9.0 / 10.0
We had a large bright room, with large comfortable beds and a bathroom with a tub. Good location right by the Trier shopping street, but on the opposite side of town than the Porta Nigra.
Only thing I could complain about is that the whole room is covered in old looking carpet. But overall not a problem.
10.0 / 10.0
Spacious room, good location, great breakfast.
Lighting could be better, difficult to read a book.
8.0 / 10.0
It was very cold in the room firs day.
The hetting was closed.
9.0 / 10.0
Central with easy walk to city centre. Clean, modern room
The rear of the building looks abandoned.
7.0 / 10.0
very good location
the parking lot is extremely unfriendly for big cars. unfortunately, we scratched our car while attempting to park in the garage
7.0 / 10.0
I liked the location a lot. The bed was comfortable and clean.
The underground parking garage is super tight and I had to go back out. I also did not like the A/C in my room. The sun heated up the room and it got pretty hot.
9.0 / 10.0
An excellent location, in the centre. Rooms at the back of the hotel are very quiet. The hotel is clean and the staff are helpful and welcoming.
No complaints at all :-)
7.0 / 10.0
Good place to stay, from a walkable distance to the city center. Very clean hotel with polite staff.
We have experienced problems with the air heating (quite noisy) and the water heating which was not working properly early in the morning. Besides, in one very busy moment of the day there was only one lift available. These seem to consist in measures to reduce costs, but with bad consequences for the clients.
8.0 / 10.0
Excellent location. Comfortable beds. Clean. Nice lobby and restaurant
Waiting for the elevator took forever
5.0 / 10.0
It seems to we were charged a different rate each day for our rooms on our receipt, increasing by 10 Euros each day for both rooms (mon-wed 3 nights). This did not make sense and we should be reimbursed.
9.0 / 10.0
Got there quite late the gentleman on reception was very helpful and well mannered the room was a decent size and warm and clean nice size bathroom with a good shower system
No complaints
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Hotel Trier City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Hotel Trier City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Hotel Trier City?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
