Kelsick Heights

Great location. Very cosy everything you need

There was noise from the bar across the road it didn’t bother us but can see it might bother some people

Very clean. Nice towels. Well equipped. Great location for bus, pubs etc

Uncomfortable beds. Very noisy neighbours from The Lilly, stretching into the early hours of Saturday and Sunday morning (3am!!)

Location was convenient and the flat was spacious and the kitchen was very well appointed. Very comfortable lounge area TV/wifi worked well

Dragging suitcases up over 30 steps to get up to the flat. Single glazing meant the noise from the pub opposite was very apparent in the evenings even in October with the windows closed. Getting in and out of the parking space was a challenge

The apartment was in a convenient, central location in the town. It was perfect for going out in the evening for food and drinks. The free parking space right outside was a blessing given the non-stop rain we experienced. The kitchen had everything you could need in terms of appliances and utensils. (We saw one review saying there was no cutlery, but there was a concealed drawer at the top of one cupboard) The accommodation was comfortable and clean. There was an airer that could be used to dry wet clothes and a tray near the door for wet boots. It was also handy to collect and return the keys at the property itself.

The apartment is spacious and comfortable. The location is very convenient.

The apartment wasn't clean when we arrived. The property management service didn't know this, and they were hard to reach. Their self-service Whatsapp is a joke; they respond the following day. We finally had a cleaner come at 6pm, and by that time the one and only key had broken off in the door. We tried calling the after-hours help line, to no avail. Fortunately the cleaner had another phone number and a key repair person showed. Unreliable wifi. It cuts out fully, randomly, and frequently. Tried reaching out to management over Whatsapp: 22 hour response time 😆 Flickering lights, no soap in one of the bathrooms, no kitchen dish liquid. One shower doesn't get hot. Lots of street noise if you open the windows. When you book, the rental service starts sending you a huge number of messages over Booking and directly to your email. Many are repeat information. They offered three different support phone numbers, only one of which works. These guys are so disorganized, it hurts.

Location Comfortable beds Towels General space

No cutlery in apartment Main TV didn’t work

Excellent facilities, and location, couldn't have asked for better.

The Bar opposite was a wee bit too Loud.

Good location Well appointed

Noisy at night