LovelyStay - Luxury Oasis in Bairro Alto

Spacious, well located

Problematic check-in, bad customer assistance, air conditioning weak and noisy (and the admin refused to assist)

We really liked the place it was clean and had a great location.

House rules were very restrictive but for us this wasn’t an issue.

Perfect location, spacious apartment, the lift is beneficial after walking uphill and stairs all day, the apartment is on a quiet street, easy to find, within walking distance of the metro. Tea/coffee, olive oil sachets were appreciated.

Some of the appliances were technical and could have done with instructions. Only one laundry capsule and dishwasher tablet were left for our stay.

Great location near restaurants and walkable to most sights of interest

The keypad did not work well upon arrival and took multiple try’s to open the door. When we notified Lovely Stay we did not hear back from them. It happened again in the evening so they finally responded and opened the door remotely. The next day someone came to replace the battery. Also, the hall shower leaked and the shower nozzle was not affixed to the wall so one had to hold it while showering. Only one set of towels for the entire stay. One rug had heavy stains and the dining table leg was wobbly. The shade on one window did not roll down