HK Villa Bali

Great amenities. Great value for money. Nothing was ever too much for staff who were always helpful. Daily Drop off to Legian was always handy. Great breakfast menu.

Lock on the front door hard to use at times. Front light left on at times

Property is spacious will all amenities included. Staff is extremely helpful and go beyond with exceptional service and ensure all can be done to ensure a relaxing stay. Any issues are quickly resolved.

No issues present.

Villa layout was perfect i throught. Staff were excellent will definitely be back liked villa an lot.an it was peaceful here.

No to fault place was perfect.

The villa is great size - as described. The staff were always very kind and friendly and also very accommodating. The breakfast was absolutely HUGE and amazing!! They provided coils and bug spray to combat the mosquitoes as this villa runs right next to a creek, so mosquitoes are an issue. Good location - probably a 15-minute walk to the main shopping and dining area. Or a short 4 minute ride They offer free return airport taxi. They offered us a 4 day refund on a 7 day non-refundable booking due to not being able to sleep past 6 am daily from the roosters in the neighbouring properties the first 3 days. They also offered to move us to another villa that they believed would be quieter from the rooster noise but honestly, it was soo loud that 20 meters would not have made a difference to the noise as one rooster set of another on either side of the villa. We very much appreciate their attempt to manage the noise complaint, and we thank them gratefully for their efforts and especially for the refund, which enabled us to pay for the alternative accommodation without double paying.

We did leave 4 days early from a 7-day booking due to the excessive noise of roosters waking us at 6am. daily. The management did attempt to resolve this with the neighbour, which we very much appreciated. However, the noise did not subside, so we chose to relocate to a large resort where the neighbours rooster could not be heard. This is a real issue in Bali - roosters in tourist areas going off repeatedly throughout the day, disrupting peace. There were some amenities faulty at the villa upon arrival - several power points not working. Big showerhead wasn't working, hair-dryer started smoking and almost caught fire when I went to use it. The power surged off a few times, and the pool had to be turned off due to it overheating. The pool carried a fair bit of debris from the bamboos nearby also and the pool step is very high so if you're elderly or injured you may have issues exiting the poo.