Arama Riverside

it was meticously clean. the staff were so wonderful. just a few issues the "fully equipped kitchen" not so much 1 dented small pot and 2 scratched up frying pans could do breakfast for sure and a sandwich for lunch. planned on doing some dinners not really possible. no oven no bbq and 2 propane burners for cooking. the coffee maker is a kettle and instant coffee. the extensive choice of dvd's doesnt exsist. ordered room service once did not do it again.not very good maybe off night for the cook. all that grumpiness aside restuarants are so close by so wasnt a big deal.again the staff were fantastic. our villa had a bit of a electrical issue for a couple days. they worked hard to get it fixed. check out time is 12 noon we werent flying out till 1030 that night. we stayed in our villa till 630 pm no extra charge. the manager is Dian. great person. all in all i would recommend this resort loved the exceptional cleanliness and the staff are wonderful people. one last thing, careful about the hot water tap, shower and sink. Hot is Hot scalding actually. if you bringing kids heads up

it was meticously clean. the staff were so wonderful. just a few issues the "fully equipped kitchen" not so much 1 dented small pot and 2 scratched up frying pans could do breakfast for sure and a sandwich for lunch. planned on doing some dinners not really possible. no oven no bbq and 2 propane burners for cooking. the coffee maker is a kettle and instant coffee. the extensive choice of dvd's doesnt exsist. ordered room service once did not do it again.not very good maybe off night for the cook. all that grumpiness aside restuarants are so close by so wasnt a big deal.again the staff were fantastic. our villa had a bit of a electrical issue for a couple days. they worked hard to get it fixed. check out time is 12 noon we werent flying out till 1030 that night. we stayed in our villa till 630 pm no extra charge. the manager is Dian. great person. all in all i would recommend this resort loved the exceptional cleanliness and the staff are wonderful people. one last thing, careful about the hot water tap, shower and sink. Hot is Hot scalding actually. if you bringing kids heads up

Staff were always friendly and accommodating. Was nice a central with a little alley way to get onto the main strip. Rooms were comfortable and pool lovely. Room service was very good and service quick. We were a family with preteens and they thoroughly enjoyed themselves. Would recommend as a place to stay.

This was a great value resort. It suited all our family needs. It's in a quiet neighborhood, just off Jalan Legian with many places within walking distance. We would definitely go back as it was a pleasant, relaxing environment in a lovely setting. However a couple of improvements would be to have an iron and ironing board in each villa. We asked for them one evening to be told they were all out. (We got them the next day, but the board had nails sticking out of it which tore the clothes). The villa had all other facilities, but we suggested an ipod outlet and a coffee press to keep it on par with other similar resorts. The online service was excellent and the staff were helpful and friendly at the resort, but a couple of mornings the receptionist (male) did not seem to have a strong command of English (and I even had some Bahasa) and communication was so easy on those occasions. Nonetheless, a very pleasant stay and highly recommended.