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Hotel Neu Schloss Otaru

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review stars
8.4Excellent
(334 Ratings)
"This hotel exceeded expectations. The staff were so courteous, and the rooms were honestly breathtaking, we wished we had booked longer ! It was our favourite stay of our Japan trip this year!! The sh..."
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8.4 / 10
Excellent(334 Ratings)

Hotel in Hokkaido Prefecture

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located within the premises of Niseko-Shakotan-Otaru Kaigan Quasi-National Park, Hotel Neu Schloss Otaru offers rooms with views of the ocean and a private open-air bath. A free shuttle runs between JR Otaru station and the hotel.

Amenities at Hotel Neu Schloss Otaru

Business facilities
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Emergency cord in bathroom
Fire alarm
Cleaning products

Map of Hokkaido Prefecture

city location on map

Nearby attractions

Shikisai No Oka
75.9 mi
Goro’s Stone House
78.4 mi
Daisetsuzan Gensui Park
88.7 mi
ベア・マウンテン
90.8 mi

Available Rooms

Ratings and reviews

8.4 / 10
Excellent(334 Ratings)
100% verified reviews
7 / 10Good·Apr 2026
อาหารเช้าและอาหารเย็นดีมาก
พนักงานบริการไม่ค่อยประทับใจ
10 / 10Outstanding·Apr 2026
This hotel exceeded expectations. The staff were so courteous, and the rooms were honestly breathtaking, we wished we had booked longer ! It was our favourite stay of our Japan trip this year!! The shuttle bus was also so simple to organise, definitely recommend it!
10 / 10Outstanding·Mar 2026
Incredible location
No bartender
5 / 10·Mar 2026
Das private Onsen mit Blick auf den Ozean war schön. Etwas vergleichbares gibt es wohl selten zu diesem Preis.
Es war alles sehr alt und das Zimmer roch als ob da jahrelang drin geraucht worden war. Die Fenster sind nicht sauber und man konnte sie auch nicht öffnen. Ausserdem gibt es starke Kalkablagerungen in der Dusche und Onsen, die unsauber aussehen.
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Neu Schloss Otaru. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Neu Schloss Otaru pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Neu Schloss Otaru?

We found 22 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, free wifi/internet, and free parking.