Mitsis Selection Laguna

Very nice and clean

One of the tennis rackets was broken so we could only play two at a time instead of 4, and the hotel said they also offer snorkling gear but then you had to buy it yourself

Very good

Not very child friendly

Genuinely felt like a true all-inclusive. Food was available 24 hours, so even at 2am we could grab something from the buffet! All of the staff were fantastic and went above and beyond. Nothing was too much trouble, including changing our room when we weren’t happy with the original one. Cocktails were made fresh to order and were top quality. No cheap pre-made mixes! Loved that the crepe station was open until midnight and the champagne and sushi bar was an amazing touch. The à la carte restaurants were also amazing with the bonus of being able to use one every day. Main pool was great, with music and really comfortable padded loungers. Plenty to do on site and a great location for getting into the nearby towns. Overall, a fantastic stay. Five-star service, amazing staff and great attention to detail. We would definitely return!

The only downside was the 4am - 7am continental breakfast. It was basically just bread, so a few pastries, meats and cheeses would have been much better.

The building external and internal reception areas are stunning.

We have visited 6 times now, we booked 12 months in advance, booking.com put us directly in touch with the hotel to discuss our room preference, we had numerous conversations with them, then on arrival they allocated us a room overlooking the car park miles away from the area we had agreed, their excuse was… you should have booked directly instead of going through booking.com, we eventually received a better room in the we had specified but by now we were both so upset by their attitude that it spoiled our holiday. Having been to this hotel many times we were very disappointed at the main dining room food and also the guest bathrooms are ready for renovations.