Herol - my mountain retreat

The family and staff running the hotel were all super friendly, helpful and welcoming during our stay. The hotel itself was very well maintained, clean and had everything we needed. Both the breakfast and dinner were delicious with fresh ingredients and the views from the dining area/the rooms were amazing. The spa was also an added bonus to relax in the mountains after a day of hiking. Would highly recommend!

Nothing to dislike. Just make sure you have a car to access.

Traumhafter Ausblick, ruhige Lage direkt im der Natur, hochwertige Ausstattung der Zimmer, perfekte Sauberkeit, regionale Produkte

Die vegetarische Abendessenoptionen waren eine Spur zu deftig (Camembert mit Avocado, frittierten Zuchini mit zusätzlicher Käsefüllung, eiomelette mit Käse gefüllt) aber insgesamt war das Essen ausgezeichnet

Traumhafte Unterkunft, wunderschöne Lage und ein fantastisches Team! Professioneller Service trifft hier auf eine echte, familiäre Wohlfühlatmosphäre. Absolut empfehlenswert! Vor Ort kann man sehr gut wandern und E-Bike touren machen.

Ein kleiner Wermutstropfen war für uns die recht kleine Sauna sowie die Hellhörigkeit der Zimmer. Zudem empfanden wir die automatische Steuerung von Licht und Lüftung im Bad als störend, da man nachts beim Toilettengang unfreiwillig den Partner weckt.

The views and the room was lovely. The location : it is in the middle of nowhere so be aware you are stuck with dinners. We booked the dinner And when asked what was in the menu we were told it was a surprise. Well it was a closed menu with risotto and venison. I am a vegetarian so they brought me some kind of veggie patties (not great) a d my kids paid the full rate so around €200 for the dinner.

They don't speak English so we had few issues because of that. I booked a room for 2 adult and 2 kids at a rate of €135 and I end up paying €58 extra for the stay and breakfast for the kids even though in my booking the room was supposed to be for 4 people (2 adulte max) the owner said she upgraded us to a better room as my kids were 10 and 13 to be more comfortable but she never mentioned it before to us just took us to the room and then charge us the extras at checkout. They had to call someone to explain as I mentioned before they don't speak English.