Dorsett Mongkok, Hong Kong

The staff are very friendly and helpful. The breakfast is superb especially for the fruits.

The lift waiting time is really annoying.

The staff where nice and helpful and breakfast was great

House keeping had to be reminded

I liked a lot the room, clean and super comfortable! I didn't had breakfast but they seem to have one. The location could be a bit better, its near the food streets and in a quieter area, just a couple meters from the MRT

I didn't like that they don't accept virtual credit cards, since i booked through booking i would assume booking takes care of the payment, but for some reason they need a physical card to proof..

Location in Mongkok (Mk) give easy access to food n shopping. McDonalds is just opp street. Hotel provides shuttle to MK MTR. But the way back to hotel from MK takes 40 mins to reach as pick up from numerous locations Taxis right at doorstep and always available. Lady at the BBF restaurant is helpful and has good attitude. BBF is basic but sufficient with all essentials. Keep it up! Good laundry facilities - 2 washers and 2 dryers with Ironing board. 40hkd each per wash or drying and can pay with Octopus card Free chilled red or white wine from 6 to 7pm. Self serve. Family room caters to young family with teddy bear n kiddies snacks.

Driver is rather rude, temperamental and reckless. Criticise guest in cantonese inside the bus but I can unstd what he said. Bad attitude brings down hotel's image Room rather small despite family room Olympic MTR not that near to hotel