SH Valencia Palace
Top rated by guests





8.6Excellent
(3,631 Ratings)
"Hotel in an ideal location. Room clean and spacious. Staff very friendly and helpful. Breakfast buffet exceptionally good."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in front of the Palau de la Música in Valencia, this elegant hotel features a rooftop swimming pool and sun terrace. It offers spacious rooms with a classic design and free Wi-Fi.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(3,631 Ratings)
"Hotel in an ideal location. Room clean and spacious. Staff very friendly and helpful. Breakfast buffet exceptionally good."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The staff were lovely and the lobby etc were nicer
Bedrooms were not “5 Star”. Very basic rooms and beds. Also not having access to the spa was very disappointing. €35 for one hour to use.
8.0 / 10.0
Location and staff
Room interiors dated, no plush 5 star feel. More suited to short business travel than vacation
9.0 / 10.0
Twin room more spacious than others we have stayed in. Great to have a kettle in the room. Second internal door made the room quiet and the 2 sinks were a nice extra feature.
Nothing really.
10.0 / 10.0
Hotel in an ideal location. Room clean and spacious. Staff very friendly and helpful. Breakfast buffet exceptionally good.
Better coffee-making facilities in room (e.g. filter coffee), although kettle, tea and powdered coffee provided.
8.0 / 10.0
It was very nice and the staff were friendly
The hotel was in a very odd location to communicate to
4.0 / 10.0
Central
Too big , impersonal, leaking bathroom on Christmas day, offered an upgrade, very dissappointed
6.0 / 10.0
The location and the variety of food that is served there
Not all the facilities were available at the hotel, I have asked for a double bed before I went there, and they have not given me any room with this request, so I have to pay an additional fee, quite a lot of money.
10.0 / 10.0
Beautiful hotel. Most comfortable bed.
Liked it all
8.0 / 10.0
Great location, staff were helpful with bags and providing alternative pillows. Room was quiet.
Could have provided more tea and coffee in the room, 2 of each felt very mean for a 5 star hotel.
8.0 / 10.0
Staff were very friendly. Large comfortable rooms that were cleaned well every day. Appreciated the pool being open so late into the season. Such a bonus.
Nothing
5.0 / 10.0
Not a good value for money.
8.0 / 10.0
Great location
rooms a bit dated
10.0 / 10.0
Excellent stay, great location!
9.0 / 10.0
The reception staff were very welcoming, as indeed were all of the staff. The hotel is very comfortable and welcoming and we spent our days just looking around and shopping. We would definitely stay again.
The only drawback was the spa. Unfortunately it was overpriced for what it was. The jacuzzi was uncomfortable to sit in, the showers weren't working properly and it was shabby all round. €25 was very expensive.
9.0 / 10.0
good location, big comfortable rooms, nice ambiance
the roof terrace was closed when we wanted to have a drink a snack in the afternoon which was a shame. it appeared lots of work was happening on the floor where the pool is which was a shame. pool area small and a bit disappointing
9.0 / 10.0
A really beautiful place
Even though it states that there is actual parking at the location, an additional fee is required for parking.
8.0 / 10.0
The location is great and the room very spacious
The rooftop pool is too small and there are some refurbishment undergoing so the area is dirty.
8.0 / 10.0
The staff were very friendly. The breakfast was delicious with multiple options available. The room was clean and we received a room with an excellent view as requested.
Our bed was squeaking very loudly. Even when simply turning from one side to another. We were very busy, leaving the room quite early, and coming back very late, early morning back. Therefore we did not request to change rooms but it was an inconvenience.
10.0 / 10.0
Friendly helpful staff. Very clean throughout the hotel.
Had a very good time would go again.
Nothing
Oh maybe different pillows 😴 😀
7.0 / 10.0
Breakfast was very good. Lots of choice. Lovely staff. Roof top cafe ivery good also. Great food.
Gym is small, menu in bar is limited.
9.0 / 10.0
Spacious yet tasteful interior shared space. Lots of glass and natural light and on an alley just off a larger street with trees.
Well located not in the old town, but just across the street from the park.
Very large, but they call it a palace after all!
8.0 / 10.0
Location was great
Food on the terrace was fab
Beautiful lobby/ bar area.
Special mention to Vida in the roof terrance fabulous attitude, attentiveness and just overall friendly and nice.
Pool area was disappointing
Only 6 loungers, Rest are reclining seats
No drinks by the pool, kind of takes from the holiday experience and a good opportunity to increase revenue!!
9.0 / 10.0
The hotel really listened to my requests re twin beds and quiet location away from the lifts. The hotel is beautiful and staff so helpful. Our beds were turned down for the night. Rooms left clean and inviting. The mini fridge enabled me to get some milk and water in which was a bonus. The room was spacious with a nice settee. We had a massage which was amazing.
I didnt like the 4pm check in it was too late after arriving at 10am. We did come to the reception a few times but it was not ready
9.0 / 10.0
The staff are amazing, so helpful and friendly, the pool is lovely
The squeaky bed but it wasn't a real problem just annoying
9.0 / 10.0
Perfect location, great facilities
I think it could be done more in terms of food options at hotel, number of restaurants which were overbooked, limited choice of snacks
9.0 / 10.0
Friendly staff, comfy beds, large rooms.
Rooftop pool needs more sun loungers.
9.0 / 10.0
Room was large with large bathroom. Very clean.
10.0 / 10.0
Location, staff, room
Na
9.0 / 10.0
Quiet hotel
Ideal for a city break
Very clean
Water fountain in lobby very essential address bonus
Excellent staff
Pool a bit small and crowded at times. another one needed
10.0 / 10.0
Excellent service from all staff
Not a lot
10.0 / 10.0
We loved the breakfast, plenty to choose from.
9.0 / 10.0
Very good facilities, room was spacious and clean. Big bathroom and shower. Great location for walking through the city, besutifuk park across the road. Reception staff were friendly and happy to assist. Able to offer twin rooms for a girls trip.
Disappointed that the rooftop bar wasn't open when we arrived and we were told it might be open later during our stay. We had chosen the hotel for the bar and pool which was also much smaller than expected and always busy. Little things would have gone a long way - called down to reception and asked the bar to have glasses and borrow a bottle opener and ice to have a drink in the room which was not met with a pleasant response and noone came to bring us one. Also for a 5 star, there was little amenities, kettle and basic tea and coffee. No coffee machine.
8.0 / 10.0
I liked the room layout, very spacious, bathroom separated from room by two sets of doors, so good for privacy. Lovely view. Staff were generaly friendly/helpful, and the breakfast was good, On the other hand: There is a distinct sewage smell coming into the bathroom and room, most likely from the waste pipes. While the bathroom was very well cleaned, the bedsheets were unfortunatley not. The AC started making a loud rattling noise the second day we were there, The wi-fi really doesn't work inside the room. The "Business centre" is situated in the open reception hall, so not great for trying to get work done or do online meetings. In-room safe was broken too, and the window curtains are not black-out. All a bit surprising in a 5* hotel.
8.0 / 10.0
Absolutely loved the hotel , breakfast was incredible, room was fantastic , great location , welcoming staff at front desk
The roof top terrace experience really disappointed, we were not allowed to move chairs to sit insun and also when I asked to see the menu I was sat at a table that didn’t serve food so could not order , disappointment with the flexibility to accommodate customers
6.0 / 10.0
Ac was not efficient
We did not feel room was cleaned well
Location
10.0 / 10.0
staff was great, location was great, break was great. The room was very clean.
10.0 / 10.0
Excellent location. Superior staff, facilities and location.
That I couldn't stay linger!
10.0 / 10.0
Great location for La Mestalla,staff very helpful and good facilities including a pool
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SH Valencia Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SH Valencia Palace. Enjoy the water!
Is SH Valencia Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SH Valencia Palace?
We found 24 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
