Hotel Casa Bahía Cozumel - Adults Only

El desayuno estuvo muy bien. Si hubiese la opción de reservar con el desayuno incluido lo hubiéramos elegido sin duda

Clean room. Good AC. Comfortable beds.

Limited view from room

Property was nice and clean. Staff was very friendly. Hotel is in the perfect location.

I wish the restaurant was open throughout the day.

Suites Colonial - Room was a good size Kitchen was well equipped for a short stay Staff at Suites Colonial were friendly

Suites Bahia has been closed for over a year - this is common knowledge and we should have read the reviews before booking. Booking.com are allowing them to continue advertising and in some ways it does allow you get a room at a more expensive hotel as they will give you a room at one of their "sister" hotels - Casa Mexicana or Suites Colonial Unfortunately for us we didn't get any of this information until after we arrived. Went to Bahia and a guy walking down the street told us it was closed and directed us to Mexicana. We waited for ages only to be told that we had to go to Colonial - in the opposite direction. There is no offer to help with bags or transport so you just have to walk between these hotels, thankfully we have good rolling suitcases but as we were dressed for a canadian winter we were pretty pissed ooff by the time we got to colonial, wonderfully the lift was broken so we also has to lug our cases up 3 flights of stairs We were told we had been messaged by Bahia to explain the situation - this was as we were checking in at 2.50pm, I received an email at 3.10pm 🙄 Room was fine and location great but breakfast is AWFUL, small plate of fruit with a teaspoon of yoghurt and granola, toast and scrambled eggs that seemed to have been cooked a week in advance. We had it on the first day and then opted to buy our own somewhere else