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Novotel Marseille Vieux Port

Property building

7.7Good

(809 Ratings)

"The staff were very pleasant and helpful. The rooms were comfortable and spacious. The views were amazing."

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(809 Ratings)

Hotel in Marseille

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Located in Marseille, just 1312 feet from Palais du Pharo, Novotel Marseille Vieux Port is a 5-minute walk from Catalans Beach. Offering free WiFi, it has a restaurant with panoramic views from the terrace of the Old Port.

Amenities at Novotel Marseille Vieux Port

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Marseille

city location on map

Nearby attractions

Mucem - Museum of Civilizations of Europe and the Mediterranean

Dinosaur'Istres

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(809 Ratings)

"The staff were very pleasant and helpful. The rooms were comfortable and spacious. The views were amazing."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(809 Ratings)

Hotel in Marseille

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Air conditioner and more

Map of Marseille

city location on map

Nearby attractions

Mucem - Museum of Civilizations of Europe and the Mediterranean

Dinosaur'Istres

Available Rooms

About this hotel

Located in Marseille, just 1312 feet from Palais du Pharo, Novotel Marseille Vieux Port is a 5-minute walk from Catalans Beach. Offering free WiFi, it has a restaurant with panoramic views from the terrace of the Old Port.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Beachfront or waterfront

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(809 Ratings)

100% verified reviews

6.0 / 10.0

Great views less good rooms

The views were fantastic, really the best part of the hotel. It was great to have breakfast and/or a drink looking out over them. The gym was also really amazing possibly the best at any hotel I've stayed at (again the views helped) although slightly disappointing it wasn't mentioned at all by anyone and I only found it by accident on my second day. The outdoor swimming pool was good - a good temp when you were in it much better than it looked.

I was 'upgraded' to one of the best class of rooms that should have been 330e per night - if I had paid that much I would have contacted my credit card company for a refund. The room was old, tired and covered in stains (both arm chairs, the carpet, the radio!). The bathroom was ok but very old. Only French TV channels which is unusual for a hotel like this. The bed linen was clean and the bed was comfortable. If it had been a 2/3 star hotel I would have been ok with it but considering the room should have been 330e per night it was well below expectation.

7.0 / 10.0

Overall good option. Restaurant could do better with cleanliness.

Location was good. Nice to have a pool.

The plates and cooking pans (for eggs) were dirty every morning at breakfast. There is a sign saying if you wanted a savoury snack the chef could make it for you. I asked for two poached eggs and was told they wouldn’t make them, even when I showed them the sign. The breakfast area is beautiful, unless you are placed in the sun - then you can hardly keep your eyes open and will be sweaty before you leave your table. Two mornings the hot water for tea making ran out. The coffee machine was not working. Nutella ran out as did the orange juice. All took quite a while to refresh, and staff needed to be told.

8.0 / 10.0

Very much enjoyed our stay here. Value for money compare to other 4 star hotels in Marseille.

I was a bit worried about booking this hotel because of the negative reviews I had read, mainly on Tripadvisor. Very happy I went ahead as I think this hotel offered good value for money compared to the other more expensive 4-star hotels in Marseille. The pool is so much nicer than the Radisson (we went to have a look). View from the breakfast/ restaurant & bar area overlooking the harbour/ sea is beautiful and having the rooftop bar and restaurant from the Sofitel (above the Novotel) was great. We went there both nights for some drinks and nibbles.

Breakfast could definitely be improved. Not enough staff to stay on top of things. Floor was quite dirty, had to ask several times for them to bring out more food. Cooking the eggs yourself (I guess the idea is nice) but it took forever. I can see why people complained about the upkeep of the interior. I think the hallways and rooms look in need of some attention, but they were all clean, and you don't want to spend much time in the room anyway when there's so much to explore!

8.0 / 10.0

Really liked Marseilles, great vibe and restaurants and old town, museums etc during the day.

Location, size of room, pool…..

A bit expensive and had to pay extra for breakfast and parking.

5.0 / 10.0

Nive view but I would not stay there again

The location and the view are very nice, the breakfast is super

First they gave nme a room in a dark corner with now view and I could not open a window. When I complained I got a better room. The rooms are very simple and not cosy. They also forgot day to clean my room. I came also for the fitness but it was closed due to construction but they did not tell me this before.

5.0 / 10.0

Too expensive for quality

Location

Really basic and poor decor, facilities and in its entirety not suitable for a 4 star hotel

7.0 / 10.0

Great location and wonderful helpful staff

Third floor is a little smelly and the bathroom was a bit tired. Needs an update / deep clean

9.0 / 10.0

A lovely time in a good located hotel with nice facilities.

We loved the pool, very needed in the recent heat. Breakfast is very good too. And the view from the breakfast area. Very nice and kind staff.

Nothing really.

7.0 / 10.0

Good

Swimming pool with towel service, terrace bar, kids corner.

Dust everywhere, breakfast still the same.

10.0 / 10.0

Highly recommend

The staff were very pleasant and helpful. The rooms were comfortable and spacious. The views were amazing.

9.0 / 10.0

Superb

The city was ideally located in close proximity to Vieux port, you had views over the port. It was a tranquil spot close to the city centre.

Rooms are outdated in comparison to the rest of the hotel.

7.0 / 10.0

Good

Emplacement

Attente lors du Check out

7.0 / 10.0

Good

Location

Room could have been kept a bit cleaner.

6.0 / 10.0

The value of the money I think we should get better room

The location

The size of the room and the view of the window

5.0 / 10.0

Lovely location, beautiful view from the pool, lovely staff but a very worn out decor that has et changed since 2010 and

Excellent location. Exceptionally lovely bar staff at the pool

The hotel is in dire need of a refurb. Communal areas including most furniture has not changed since my last visit circa 2010. Everything looks worn out. Also room wasn’t really clean. I checked under sofa bed to see if I had dropped something and there was a dirty old ear plug and dust fluff disgusting

5.0 / 10.0

Please improve on the air conditioning.On a hot summer day,there is no way the room can be adjusted to a cooler temperat

Location

Room was smelly . Air conditioning was hardly functioning

10.0 / 10.0

Exceptional

Good location, 15 minutes to the old port. Friendly, helpful receptionist. Room cleaning every day. Underground parking available.

8.0 / 10.0

Very good

the pool and the breakfast.

The room was of a good size but with old furniture

7.0 / 10.0

Good

receptionists are very nice and very service oriented.

Not consistent in their service quality. does not clear the rubbish bins. some facilities are not clean.

9.0 / 10.0

Great location for tourists and demonstrators

Helpful staff, great underground parking, great location, epic petit dejeuner with a view of the old harbor.

Room was a little too modern, lots of hard surfaces, not much charm. We planned on visiting the town, but les manifestations were right outside the hotel, so we just hit the road--Marseille, un autre jour.

10.0 / 10.0

Novotel is a great hotel in Marseille

Room was excellent large, bathroom also nice and big. Breakfast had choice for buffet or small breakfast at the bar. Hotel also had its own parking garage.

1.0 / 10.0

I came to visit with my family

I don’t Like

Air condition not work swimming pool darty not clean and not good main gate like ghost door It seems they haven't done any cleaning for 100 years

8.0 / 10.0

Good hotel and convenient location to stay in Marseille.

Very nice location overlooking the port. Rooms are clean and staff are helpful.

Air conditioning was not working properly. Room was very warm.

10.0 / 10.0

Had a great stay, and as mentioned the restaurant was exceptional!

We loved our evening meal in the restaurant, the staff and the food were just great! The hotel location is great being just enough away from the mayhem of the main port, it's like an oasis after some time in the bustle of Marseille.

I would have picked a better room if I could, though it served its purpose well.

7.0 / 10.0

great for a short stay fantastic breakfast

nice pool, comfortable beds, good child facilities

dinner is not good

8.0 / 10.0

Nice stay but hot room

Good location. Friendly staff. Great breakfast

Room was very hot and air conditioning seemed ineffective at cooling it down. We had mixed responses about cost of the car park. One receptionist said we had to insert our ticket and pay, a second said we had to insert our ticket and not pay but a third said that we needed a separate ticket to allow us free exit. Quite costly to park so glad we enquired several times!

10.0 / 10.0

Exceptional

The wonderful view. The comfort of the room The kindness of the staff

Nothing

3.0 / 10.0

disappointed of the price they charged me.

bad smell in the room very overpriced

6.0 / 10.0

good value for money.

pool area nice and clean with good atmosphere. good breakfast.

room was dark with views or brick walls

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