Hotel Casa Fuster G.L Monumento

Excellent turn down service with change of bath towels and complimentary chocolates. Very helpful staff at door for help in facilitating taxi service especially on departure. Staff helped with tickets to La Sagrada Familia. Abundant complimentary water.

Almost impossible to modify thermostate. Room temperature exceptionally cold and couldn't easily modify it until the last day. Toilet hard to flush. Could not get cork out of complimentary bottle of wine; corkscrew not adequate for that job.

We had a junior suite which had plenty of space and after a room change had room 409 which has awesome views from its window/balcony down Passeig de Gracia (trendy up-market main street) and the Med in the far distance. (Make sure you ask for that one as our original room did not have views of significance). Its well located right on the edge of the cool Gracia barrio for tons of tapas / bars options as well as easy access to metro for other areas of Barca. Sagrada Familia is easy walking distance. Very swish roof top terrace with bar and small pool.

The grand old dame is getting a bit tired, and we had a very unpleasant experience with a plumbing problem that required a room change. Strangely, the staff were not pro-active (in moving us) and it seemed like this was a common issue... we moved rooms only after demanding a different room.

I love this hotel, Have stayed multiple times when in Barcelona. It is so centraal and I loved that it is art deco.

This time, they gave me a bathroom with a tub. It was enclosed in glass and had a very steep tall side wherein there was no place to hold. I am 72 and then the water no matter how I situated the shower spilled all over the bathroom. I thought it was me but my assistant who is younger and shared my room had the same experience. I was truly afraid that I was going to fall. The concierge told me that they are well aware of this but should warn to take a shower room next time. Those bathrooms need corrections. I know they will remodel but 2 years from now is a long time.

The location is excellent and the bars were really nice

I didn’t like that they didn’t give us access to the terrace unless we specifically requested it, which I had to do 3 times before someone came up to provide the key.