Horse Fair Apartments in Birmingham City Centre by HF Group





7.7Good
(567 Ratings)
"location, space - there was everything you need from iron gto mop etc."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Horse Fair Apartments in Birmingham City Centre by HF Group features rooms with free Wifi in the center of Birmingham. Built in 2018, this 4-star apartment is within a 2-minute walk of Birmingham Back to Backs and 300 yards of Hippodrome Theatre.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Cleaning products
$$$$
7.7Good
(567 Ratings)
"location, space - there was everything you need from iron gto mop etc."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
location, space - there was everything you need from iron gto mop etc.
n/a
9.0 / 10.0
The fact that this was self-catering, as I stayed for four nights. Paying restaurants for that long would add far too much cost. The refrigerator was small but perfectly acceptable (included freezer) so I could get what I needed at a market to cook for myself. Included all I needed to cook -- microwave, kettle, toaster, oven, four-burner stove, fridge, cutlery, glasses, plates. Controlled my own heating. Duvet was excellent, bed and pillows comfortable. Wonderful picture window seating area. WiFi excellent quality. I don't watch TV so can't comment on channels available etc.
While the kitchen was well-stocked, some new pots and pans would be appreciated, as some people don't take care of things if they're not their own. I'm sure some new ones could be gotten any the market there for really cheap!
The shower.....fantastic! The power was equivalent to a spa, and it was difficult to actually end the shower because it felt so good :-)
Adriana, apartment manager, was wonderful. Helped me up those steep stairs (the only downside to the stay, but only bad with suitcases), checked the apartment with me, got me anything I needed, was super welcoming. She's new and is working very hard to really up the quality of the apartments and the for all guests.
It's not really fair for me to put this one complaint in here, as it's not anything the apartments can really do anything about. 1--those steep stairs! But that's just the design of the entrance. And people who don't think of other guests and let doors slam and forget how loud their footsteps can be to downstairs neighbors when they drag suitcases, etc.
7.0 / 10.0
The location was excellent !
Not enough space for cloths. the hanging rail in the wardrobr was not installed the RIGHT WAY. At times the rail with all the coats etc would fall down. So would have to fix and hang all again. No rails in the bathroom for hanging towels.
8.0 / 10.0
The location whilst not scenic was very convenient for transport links . I found the pre arrival check in requirements suspicious to the point I called booking.com
I have never before had to provide photo ID and a photo of a credit card. It felt like a scam .
10.0 / 10.0
Good location , big space ,
Everything is ok
2.0 / 10.0
Nice and central. Parking located over the road
Bathroom door had no latch. Food left in fridge and cupboards. Oven/microwave absolutely smelt. Sewage smell when arrived. No sheet for the sofa bed
7.0 / 10.0
It was good value for money, close to the station and central. Staff were easy to contact and helpful
No wardrobe/not enough clothing hooks. The small heaters do not throw a lot of heat out, got cold at night.
10.0 / 10.0
just as described, clean, spacious and felt like home for the night. the photos i have listed down below are before we left the property, not as it was handed to us for the night.
the location made me feel a bit uneasy, but that’s birmingham for you. suppose you feel like that in any place your unfamiliar with.
9.0 / 10.0
Compact, clean, great location.
All was good.
7.0 / 10.0
Great location, just a short walk to the centre. The apartment had a lot of space. Parking near by.
Everything could do with a refresh
2.0 / 10.0
Super nice location.
The heating didn’t work properly, we had people just walk into our apartment the 3/4 day I was there, they changed the check in time the day I arrived and I had to wonder around with suitcases… The picture of the apartment wasn’t what I got. The bed was horribly uncomfortable. The iron had melting stuff on it and I had to clean it. They didn’t provide a broom but a hand brush… to clean an apartment for nearly 3 weeks. I had to sweep the apartment literally on my hands and knees. They didn’t provide washing machine or laundry services I had to take the towels and bedding to friends and family to clean… I rented an apartment for 3 weeks… even hotels allow for fresh sheets and towels… The day I arrive they announce new rules that were not in the rental agreement… I bought toilet paper, dish soap, and cleaning supplies… I even had to buy trash bags and other things… like I’m not sure what unpaid for beyond four walls and working facilities. I wasn’t allowed to cancel the stay and go elsewhere so I have to stay there. You couldn’t set the thermostat, so it was boiling hot or too cold… Honestly I was super excited to stay in an apartment and now I never want to do it again….
8.0 / 10.0
A well equipped flat, beautifully presented and close to the railway station, Bull Ring, theatres and restaurants.
It was quite stressful trying to contact the owner and only getting the key code a few hours before check in.
10.0 / 10.0
It was amazing head to toe. Very clean, very quiet, very private.
I couldn’t figure out how to turn the heater on, but it was a one-night stay so I didn’t mind just sleeping in my hoodie.
9.0 / 10.0
Very clean
Nothing really
4.0 / 10.0
The price was very affordable.
The bed was old and too soft. It should be replaced. There were no forks, spoons, knives or spatulas.
5.0 / 10.0
The apt is spacious and close enough to the train station.
The communication was not ideal. I had to ask the host SEVERAL times about the parking instructions until they could actually understand my questions. They kept answering about the price for parking when I actually wanted to know how to actually transfer the money to them. They weren't paying attention to my questions.
To add, I found the whole customer experience really bad and greedy. When I booked the accommodation on booking.com then I was asked to complete the booking on an external website, and to pay for a deposit outside booking.com - I think that defeats the purpose of using booking.com. I had to spend more time setting up an account > providing my details again > paying the deposit. Kind of annoying. Then extra fee for parking and an early check in/out (even though the apto might be ready for you earlier).
The apto itself seems a bit dated, it is not bad, but don't expect much. Coffee table has lots of scratches, stains on the walls and on the picture frames, loads of glitter on the cushions (?), and the bedroom had some dust around the bed.
7.0 / 10.0
Great location. Easy self checkin and checkout. Paid but safe parking about 10 mins walk away. Apartment was small but clean. Good value for the location. £150 deposit automatically taken on checkin day although it was returned promptly after checkout.
Hated being on surveillance all the time via the cameras in the corridors. There was only 1 heater in the apartment which was in the bedroom. Bedroom temperature was ok but if you wanted to heat the rest of the flat you had to put the heater on full and then it got too hot in the bedroom. No hot water in the kitchen or bathroom sinks. Only hot water via the electric shower. The mattress on the bed was old and very uncomfortable which meant I didn’t sleep most of the night. The final confirmation specified check in time of 3pm and check out at 11am but the property staff told me check in was 4pm and check out at 10am which is ridiculous. They were totally inflexible and told me the earlier and later check out times were for direct bookings only so I was penalised for Booking via booking.com which I felt was very unfair.
9.0 / 10.0
Convenient location, clean and good facilities
I couldn’t work out how to use the heaters
10.0 / 10.0
it was a central location and i liked the privacy not having to check in or walk past staff members all the time
we were only provided with half a roll of toilet paper and no washing up liquid so when trying to tidy up at the end of the stay i had to go out and buy some
10.0 / 10.0
Wonderful accommodation that looked even more beautiful in person than the pictures. It was also very relaxing and most importantly safe.
I was not informed on where to throw my rubbish bags away once my bin is full.
10.0 / 10.0
It was perfect
10.0 / 10.0
Clean, nice and surrounded by restaurants
Need to go up and down to use toilet
6.0 / 10.0
Good location
Definitely needs a redecoration. Lots of chips and scuffs on the walls and furnishings. Also had lots of dust and food crumbs from previous guests not swept up!
10.0 / 10.0
Nice modern looking room with all the necessary facilities. Also had netflix which was a nice perk. Also staff were friendly and quick at responding to my requests over the phone and whatsapp. I also found the apartment to feel safe and secure.
The stair cases are quite steep so you must be careful. HoweverI did see one person racing up and down the stairs.
8.0 / 10.0
Good location and a good size
Needs a bit of decorating but for the price and the size/quality of the furniture in the apartment, you can’t complain.
5.0 / 10.0
I likex that the apartment was clean and well equipped, although additional seating and a small table would have made it easier to watch TV. The location was not brilliant, but it was close enough to some of the central locations and China town.
I have had a big issue with parking. Very general information about the parking location and facilities were sent alongside the extra payment demand. When on the day of arrival I asked for more details (before paying the fee of £20) no further information regarding the facilities was given, even though I was already a guest of the hotel (e.g. I didn't know that the key to the parking garage was in the room and I would first need to go to the room before parking the car in a narrow, dark street 5 min away from the apartment). Once I paid against my better judgement, the very vague instructions came through which out me off parking my car in the place I paid for, and thankfully found a space in the street near the apartment for extra fee). Also, travelling alone with a child and heavy luggage to carry made the whole hassle and stress of using their parking facilities completely not worthwhile. I will be demanding a refund via booking.com from the landlord.
8.0 / 10.0
The apartment was really good...spacious and clean.
Location was really good as well
We struggled a lot with parking.
10.0 / 10.0
Easy to get into. Nice touch. It was as advertised. I will never stay in a hotel again. I thoroughly recommend.
Bedding as clean and towels very clean.
The toilet brush was dirty with remains of poo and some hair on sink
8.0 / 10.0
Modern, clean good appliances
The sofa bed bedding was not clearly situated. There was a duvet and pillows but bring duvet cover and sheet
9.0 / 10.0
Spacious good value modern location was great
Early check out but the guy is reasonable for early check in
10.0 / 10.0
Good location, felt safe and good amenities
N/A
5.0 / 10.0
The location was excellent as I was working at the Hippodrome. The bed was very comfy.
There was lots of cobwebs and the shower was quite dirty and very slow.
5.0 / 10.0
The location near good kebab, and walking to train station. The kitchen.
That couch needs to thrown away, the carpet is not right, either. In my opinion it was not vacuumed; there were not "visible" vacuum lines. You can see where it was attempted. Every night I was woken up by bites. I started taken pictures of the bites. I think they were in that couch. I took photos of the bite areas on my ankles and legs. I had to wash my clothes in 10000 degrees temperature when I got back to London.
7.0 / 10.0
Comfy clean apartment, hot water and a decent bed.
Blind in the bedroom window was stuck closed but not a massive problem.
1.0 / 10.0
Well appointed kitchen
Very tired and worn. Pieces of wood missing from furnishings. Mould on bathroom ceiling.
Local druggies sat on steps to main entrance
8.0 / 10.0
Pretty good location. Big room. Reasonably equipped kitchen. Good shower.
Place was a bit dated.
8.0 / 10.0
Location
Spacious
8.0 / 10.0
It was a long passcode for the apartment door, which I understand why, but if you were 'out on the town' would never be able to get in!
There were two large bottles of laughing gas cannisters in the boiler room which the children found (when they were exploring) which was not appropriate (and too many questions to answer!)
Sofa bed uncomfortable for the person one the outside (me!)
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Horse Fair Apartments in Birmingham City Centre by HF Group. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Horse Fair Apartments in Birmingham City Centre by HF Group pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Horse Fair Apartments in Birmingham City Centre by HF Group?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
