Andaz Singapore, By Hyatt

The rooms are spacious. The hotel location is excellent, in close proximity to many eateries and a direct connection to Bugis MRT Downtown Line.

This was our 4th stay at Andaz. We booked a suite for 2 adults and 2 children but reservations staff were not able to guarantee an extra bed until after check-in. They could have done a better job of reassuring by not throwing the tired ‘subject to availability’ line especially at regular guests like us.

Great place, great view and location. The staff was super polite and helpful, breakfast was delicious!

I liked that the room was quite and the bed was comfortable. Also, the guests lounge was a nice touch to get drinks.

Somehow I did not like the property much. The layout of the hotel was complicated. I never really felt like I wanted to hangout there. The location is not the best as a tourist. While at the pool, there was a constant smell of food, I think this was due to the extractors from the kitchen which you could also hear. I didn’t enjoy staying in the pool area for long. However in general the hotel was good

the room was beautiful

i did not appreciate the servive provided and felt like the service in Andaz was worth 5star at all. The in house service speaker did not respect my kindness and understanding towards them even after multiple attempts of waiting and understanding. My experience calling the concierge/ service was terrible. Bad tone, leaving room service dishes around for 5 hrs after 3 reminders... you're better off somewhere else instead...