Kokoon Hotel Surabaya

Good size room , comfy bed .staff were fantastic I got express laundry done even though it was too late They organised a breakfast box for 5am for me. Very accommodating.

Kids running around late at night sreaming.. said the rooms were sound proofed... not a chance..I could hear my neighbours clear as day.. The lighting was bad I had to get my torch out to find stuff in my bags.. I am all for mood setting but id also like to see what am looking for without having to use a torch... Really slow WiFi..

This boutique hotel is in the old city part of town in China Town. We choose it becase we wanted to experience this area of Surabaya. However we wer pleasantly surprised to find thta the style of the hotel and facilities were excellent. Breakfast, whilst not quite as elaborate as some of the larger hotels, was nevertheless very good. We loved the fresh, hot Soto Ayam! We took advantage of the walking tour on offer of the old city and found it to be most interesting and well worth the cost. The guide, Moses, was very knowledgeable a delightful to interact with with excellent english. Location was great and staff very kind and engaging. We ate one dinner in the restaurant and I particularly appreciated the really cold beer! And the menu choice was excellent

All good. I would have liked some sourdough bread as an option but that is just a personal preference.

Staying here was a unique experience, the owners were very friendly and welcoming, the menu was adequate and the food service was sometimes not as fast as you may like. Having said that breakfast was well worth having and was exceptionally good value.

A fridge in the room and a working safe box would have had a significant impact on our overall experience.

Water heater for bath

Aircon no good, air flow not controllable, and not cold in Room 608.