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Austens Apartments

TV and multimedia, Coffee/tea facilities, Kitchen or kitchenette, Living room, Seating area, Dining area

TV and multimedia, Coffee/tea facilities, Kitchen or kitchenette, Living room, Seating area, Dining area

Pets

Bedroom

7.7Good

(115 Ratings)

"The reception by Jo was great, prompt response, apartments just 10 minutes walk to the beach and mall. Awesome."

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(115 Ratings)

Apartment in Torquay

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this apartment rental

Austens Apartments features accommodations within 0.4 miles of the center of Torquay, with free Wifi and a kitchen with a dishwasher, an oven, and a microwave. There's a private entrance at the apartment for the convenience of those who stay.

Amenities at Austens Apartments

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Family friendly

Map of Torquay

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(115 Ratings)

"The reception by Jo was great, prompt response, apartments just 10 minutes walk to the beach and mall. Awesome."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(115 Ratings)

Apartment in Torquay

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Torquay

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

About this apartment rental

Austens Apartments features accommodations within 0.4 miles of the center of Torquay, with free Wifi and a kitchen with a dishwasher, an oven, and a microwave. There's a private entrance at the apartment for the convenience of those who stay.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(115 Ratings)

100% verified reviews

7.0 / 10.0

Overall good property

Location is great.Lift is working.Size of apartment is good.

There were no frying pan,no toiletries.Wifi is very weak.Was very noisy on Friday and Saturday night.Noise came from the passing by cars and motorbikes.

1.0 / 10.0

Disastrous, nearly ruined our holiday

No redeeming qualities.

WiFi was not working at all. Host was aware and didn't care. The place was not cleaned and filthy. There was a stray sock on the floor, random trash visible, including a container with pills, likely drugs. There was mould in the bathroom. Several items were damaged most notably the blinds so you couldn't get the bedroom to be dark. Couldn't verify if the TV worked because the remote was covered in a sticky substance. Also we agreed with the host to move out and be refunded remaining days. We accepted to pay for the first day purely to make them amendable. Instead they first agreed, then ghosted us. A month later the refund is still missing.

10.0 / 10.0

Great place, clean and best customer service in place. I highly recommend.

The reception by Jo was great, prompt response, apartments just 10 minutes walk to the beach and mall. Awesome.

Nothing caught my eye negatively

9.0 / 10.0

excellent

location

5.0 / 10.0

It was definitely not a luxurious experience, as one would expect from the advertised name of the apartment:(

Location was great , walking distance from the beach and fair on display

1.Underground flat. We were first offered Flat 2 for an 8 day stay on our working holiday trip with a family of 3: This is underground! No phone reception and no internet and no direct sunlight! The staff did agree for us to move to a different one as there was an option and availability. I am dreading how we would have coped if there was no other available flats to move to. 2.Internet. Despite being moved to a different flat mainly for the internet- the wifi was extremely temperamental and unreliable. We had to use our phone internet hotspots for essential video calls which caused lot of inconvenience. At this stage we stopped complaining and got on with it waiting for the days to pass quickly. 2. Cleanliness. The fans were covered with dust and dirt. My wife had to physically clean it off as temperatures were soaring during our stay. 3. The parking. Absolutely impractical for large cars and 4x4 like mine! Unless it’s old enough to take a scratch and dent on the bonnet from the stone wall. They did help to allow parking in the last bay which is the only place my car could easily reverse back into but again in case of full capacity I see no option but to park somewhere outside and pay for it separately.

8.0 / 10.0

A good stay in a decent apartment

Well presented apartment internally

Presentation outside

9.0 / 10.0

Great place to stay in Torquay

Well presented , clean and pleasant accommodation. Every amenity required for a comfortable enjoyable stay . Bed was so comfortable. Kitchen well kitted out . Handy secure outdoor area for dogs to do their business. Excellent position within easy walking distance of the harbour, main shopping area , several restaurants and takeaways. Easy reach of local beaches and great outdoor park to walk dogs Great parking space just outside apartment included in the price which was reasonable . Next to a hotel with leisure facilities including a pool that can be used by visitors for a charge . I have to say I was so very well impressed with the standard of this apartment for the price paid and the fact it was dog friendly.

If being picky the outdoor area could be spruced up a bit as there were weeds and flaking paint which detracted from the entrance to this lovely apartment. Also a larger TV would be a bonus but not a necessity.

9.0 / 10.0

Exceptional

Check in easy ,brilliant communication from owner who went above and beyhond ,lovely location, clean spacious apartment Decorated with banners and gifts for my birthday

Beds a little hard

8.0 / 10.0

Great contact with owner. Fab convenient location

Location

Accessibility and parking by bins

9.0 / 10.0

Massive apartment, great location.

The size of the apartment was huge, plenty of storage space in the bedroom. Location was great.

The double bed was comfy but extremely creaky.

9.0 / 10.0

Fantastic place! Great location, really awesome holiday!

Jo the manager was extremely helpful at Austens Apartments after I had had an awful experience with another property where the owner was uncontactable and no access, and spent 2 hours on phone to Booking.com to find an alternative.

Only slight issue was there was no hairdryer, and I could not find a single shope that sold one, so i looked like Crystal Tips for the holiday.

10.0 / 10.0

It had the wow factor

The apartment had the wow factor when you walked in to an open plan living room and kitchen. All rooms were spacious furnished with great quality furniture

Everything was great

9.0 / 10.0

Great apartments!

Clean, comfy and spacious apartments

Surrounding area is a bit rough!

4.0 / 10.0

Ok

Space

Space

10.0 / 10.0

Exceptional

Apartment was lovely and homely. Just a perfect place to stay altogether.

3.0 / 10.0

Okay.

Location

Dirty, dusty, worn out.

10.0 / 10.0

Exceptional

Clean neat in a city center where you get all you need to have fun

7.0 / 10.0

Generally enjoyed, great location absolutely fine for a short stay.

Location was good.

Hall Entrance carpet not clean, no toilet brush, no plug for hand sink in bathroom meant when cleaning teeth having to run water. Apartment showing general signs of tiredness.

9.0 / 10.0

Superb

Clean - close to the sea

6.0 / 10.0

Ash

Location Parking available Has lift Spacious Modern look Quality appliances

Small shower cubicles and some TLC are required around fixing tiles, etc, as this is advertised as being luxury. No smart TV and for a luxury apartment, this should be fairly standard and the size of the TVs to match the size of the living space. Carpets could do with a deep, clean Doors handles on the entrance to the apartment loose. Could do with a modern touch. Maybe invest better mesh wifi for better coverage as there are black spots around the apartment. Checkout times should be specified for different seasons as I was advised to checkout at 10 am, and in my booking, it stated 11am. After raising this query, I was told I could check out at 11 am. Sofas worm out. Mattress was a little u comfortable but bearable.

8.0 / 10.0

Overall, a lovely spacious apartment! Great location

The Apartment is in an great location, just a few minutes walk to the beach. We booked a apartment 6 which came with parking. The aprt was clean, spacious and gad everything we needed for a comfortable stay! Bathroom was a little on the small side but the shower was spacious and lovely to use. The double room was a good size, the twin room was a little small but sufficient, the living room was lovely and big , my kids loved the open plan style and we thoroughly enjoyed out stay at the apartment.😁

Apartment 6 - 1. the front door would have made us feel safer and comfortable if there was a double lock on the inside, 2. the door draft cover at the bottom was a little broken on one side. 3. we didnt use the bins provided in the flat and used the black bin bag for all our rubbish ( the kitchen bin was quite dirty on the outside and looked like it hadnt been cleaned by the previous users!) (not sure who was supposed to clean it but it was not clean when we arrived! ) 4. Just a little suggestion- the bathroom need a little TLC- some re-siliconing around the shower base would have felt cleaner 🙂 5. We are a family of 5 so we needed to use the sofabed aswell, the sofa was really easy to pull out and use, we found the duvet and pillows in the double room wardrobe, the downside was the covers had not been changed and smelled! My son had to use on the first night because it was very late to have anything done about it, i did message the contacts i had (Jo and Jill) they were great and quick to respond!! The next morning by 10am the cleaner/agents came and changed the bedding for the sofa bed! I was really impressed by the quick action. Thank you

8.0 / 10.0

very family friendly

Great location, apartments fully furnished and was very impressed with the kitchenette and showers.

Parking was a bit tricky, would have been great if we could have had 3 car parking slots for 3 apartments but otherwise ideal

9.0 / 10.0

Great bank holiday stay.

Stayed in apartment no 2 Great location with parking. Spacious and comfortable apartment. Well-stocked cutlery, plates. Tea, coffee, biscuits welcome pack a nice touch. Safe gated outdoor patio was ideal for the puppy. Easy access, great communication.

Only a couple of minor things An indoor front door mat especially on wet days would be good Also, a curtain/net to the archway of the shared bedroom would be better to add a level of privacy. An outdoor bench/seating. There is so much potential for the patio, and some garden touches as noticed this is at the front of the property but not back.

9.0 / 10.0

Great location, comfy apartment.

Loved the location and the general comfort of the apartment. Beds were comfy and show was fantastic. Sofa was also comfy and plenty of room to eat and prepare food. Bonus was an unexpectedly large fridge and freezer - which was fantastic for self catering. Really good value for money, meant that we could get away for break with our teens and not feel cramped during the times when we just fancied relaxing rather than going out. TV and DVD player also great and a controllable thermostat. Daughter loved that there was a dressing table in their room. Second bedroom was spacious enough but not enough room for hanging space. Despite being an attic apartment there was plenty of light coming in. Close to a bakers, take-aways and a small shop, walking distance to main shopping and seafront, on a couple of bus routes and walking distance (12 mins) to train station, and swimming pool (6 mins). Tiny lift to 3rd floor, but was great for luggage and shopping...less grumbling from the teens because they didn't have to carry their bags up 3 flights!!

Very small niggles - somewhere to hang wet coats would have made a lot of difference, just coat hooks in the hall would have been great, or maybe on the wall by the cleaning cupboard so they dripped onto the kitchen floor. Also a bit more crockery and cutlery would have been helpful. As I said, very small niggles in an otherwise fantastic flat.

8.0 / 10.0

Good central apartment to stay in.

Apartment well placed for Torquay town centre. Quiet area but with easy access to bus stops and shops. Nice size apartment with everything needed for a short stay. Beds very comfortable in quiet rooms.

Notification from owners could have been better initially but when contact was made, good communication. Oven could have been cleaner.

10.0 / 10.0

Great location, great apartment, brilliant weekend.

great location, easy to access beach and town centre for all bars etc.

can’t complain about anything!

7.0 / 10.0

Bit tired but good value and an "entertaining" location

We found this to be good value accommodation that allowed our 2 families to be located at the same accommodation address without being in different locations, though they weren't as close as we thought when I booked. Having a pet friendly accommodation option was great. It was quite a lively non-centre Torquay location too with a number of pubs restaurants, shops, all convenient to the accommodation.

The interiors were quite shabby and dated and have a vibe of Stag/Hen party accommodation, which is probably about right for the price range. Biggest issue was probably the shower/plumbing which was functioning but only just. The walkways in and out the property were very slippery and tricky to navigate in the dark. Finally a real bug bear is check in details are only sent on the day of travel, which for international travellers is very impractical, when an email could be sent at least a week prior.

10.0 / 10.0

we injoy and we want to come again same property

so quite and so clean

nothing i can say

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