Citadelle

The location was very good, and the self check in instructions were clear and helpful. The apartment has a wonderful view of a busy canal and is close to a local store and some very good restaurants. It is within easy walking distance of St Mark's Square, San Zaccaria, and vaporetto stops, yet it feels away from the crowds.

The apartment is not quite what is represented on the site's photos, which must have been taken some time ago. The balcony furniture is now seriously rusted and unsightly, the shower has a plastic sheet cover rather than the sliding door, the leather easy chair at the desk is seriously worn, and the bed base is worn and flaking. With better care and attention, this could be an exceptional apartment and better value for the price charged.

Amazing location, with a gorgeous little balcony over the canal. Close to a central vaporetto stop and felt very safe and air con worked great. Communication was great and accessing building for self check in went smoothly.

Would have been great to have a fan in bedrooms as air con was only in living room. Main door of building didn’t really lock which was a slight security concern but nothing major.

Location was great especially with a view of the river. The air con was good too being summer

The whole place needed some TLC especially the shower. Dirty grout, shower door was off its hinges due to rust. The host did offer to get someone to come and look but needs replacing rather than fixing. Kettle didn’t work, bed frame quite frayed. Like many let places it’s a money maker that they do t reinvest in. Would I stay here again if visiting the area? Only if the issues above were addressed. Also a great supermarket across the bridge which is handy but it has deliveries early each morning with loud trollies!

The rusty chairs on the balcony where we could watch the taxis and delivery boats.

When it rained water came through the ceiling dripped onto the bedside light switch and ran down the wall into the elecetric socket. The coffee maker did not work. Both the above were notified to the owner who did nothing.