The Diana Suite





6.2Average
(2,748 Ratings)
"Budget friendly hotel- The staff were very welcoming, room was a great size, AC, balcony, Very tasty indonesian style complimentary breakfast. 23mins walk from airport."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Set in Kuta, 0.7 mi from Tuban Beach, The Diana Suite offers accommodations with a restaurant, free private parking, a seasonal outdoor swimming pool and a bar. Featuring a garden, the hotel is close to several noted attractions, around 0.
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
6.2Average
(2,748 Ratings)
"Budget friendly hotel- The staff were very welcoming, room was a great size, AC, balcony, Very tasty indonesian style complimentary breakfast. 23mins walk from airport."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Not 1 thing to like place was disguisting
The room was disgustingly dirty mould throughout the curtains covered in mould the kettle plug was covered in mould the bathroom was filthy and tile grout covered in mould very un hygienic
The pool was dirty the day beds by the pool were gross and not clean covered in dirty
The bed sheets were ripped and discoloured from white to dirty stains only booked it last minute as a stop over due to a delayed flight
5.0 / 10.0
Location to the airport
The property is in need of a renovation
1.0 / 10.0
None at all.
Super dirty, floor was sticky wet with urine. Shower leaking from the tub to the bathroom floor. Tub very dirty, good thing we were there for only few hrs
9.0 / 10.0
Location very close to airport, big room with space. Basic room but perfect for a night’s stays between flights.
3.0 / 10.0
The staff, the pool
The room was dirty it had mosquitoes it had a water leak the paint was peeling not very good at all
10.0 / 10.0
Budget friendly hotel- The staff were very welcoming, room was a great size, AC, balcony, Very tasty indonesian style complimentary breakfast. 23mins walk from airport.
1.0 / 10.0
beds are comfroatbe, all rooms with aircond, hotel in a very quiet loation
Our family had a very short transit stay in Bali, arriving around 8:00 p.m. and departing at 5:00 a.m. Because we were traveling with three young children, we intentionally booked this hotel near the airport, as it confirmed that it could provide both airport pick-up and drop-off services, despite being aware of the very poor reviews regarding its facilities.
Despite having this confirmed before booking, on the morning of our check-in day—while we were already on our way to the airport—we received a message stating that pick-up would no longer be available without a reason. It was too late for us to make alternative arrangements. I then confirmed with the hotel that drop-off would still be provided, which they agreed to.
After landing in Bali, it took us nearly two hours to arrange transportation. Upon check-in, the hotel informed us that drop-off service was also unavailable. This experience was extremely frustrating and stressful, especially with young children. The hotel failed to honor its commitments and cannot be trusted. I strongly advise against staying here.
4.0 / 10.0
What I liked was that the staff were helpful and tried their best to assist when needed.
One area that needs improvement is cleanliness, as the apartment wasn’t as neat as expected, and the bathroom had an unpleasant odor.
5.0 / 10.0
Very close to airport.
In need of maintenance. No hot water. Tiles in common areas on ground floor in pool area unbelievably slippery due to moisture and a layer of algae due to needing a good scrub down. Be careful walking if it is damp out.
1.0 / 10.0
Disappointed. Didn’t like anything
Everything. Room, bathroom, staff members.
1.0 / 10.0
The property is strategically located and relatively close to the airport, which can be convenient for a very short stay.
I stayed only one night, as I arrived very late and was extremely tired, which made it difficult to look for another hotel at that time.
Unfortunately, the room and bathroom were in poor hygienic condition, with visible humidity damage, peeling paint, stained walls, and lack of proper maintenance. There were unpleasant odors in the bathroom, and the air conditioning worked intermittently, stopping at times in a very humid climate.
The hotel is located in a strategic area close to the airport; however, the surrounding neighborhood is not very pleasant. The street is narrow, poorly maintained, and did not feel welcoming.
As a pregnant guest, cleanliness and comfort are essential, and this stay did not meet basic expectations.
4.0 / 10.0
No soaps, old towels, noisy and somewhat ineffectual air conditioning, wooden pool deck rotting away, no water in fridge, no glasses - i could go on.
2.0 / 10.0
Breakfast was good, cant complain. Everything else was below par.
Bathrooms were unclean, no hot water, water clogging in wet areas and wash basins. unclean and old bath towels, pool unusable, dirt on outdoor couches, cannot sit on it.
1.0 / 10.0
Initially we were very impressed but that soon changed
The cleanliness of the room and it seriously needs to be renovated. There was no hot water and the walls were dirty and so were the curtains. Probably the best thing was the aircon
5.0 / 10.0
Close to airport
This hotel remembers it’s better time
1.0 / 10.0
Nothing to like except the fact that the hotel is close to the airport
This is the filthy hotel I ever been in Indonesia and all Asia. Rooms are dirty, nasty dirty, seems like they don't even clean the room after every customer.The bedshirt were smelly, with yellow stain, pillow were mushi.All the hotel is dirty and decadent, full of stains and moldy.Breakfast was a leftover of the yesterday dinner, nothing sweet, just some indo fry food and nothing else.Even when they change my room to an executive one nothing really change.DONT BOOK THIS HOTEL FOR YIUR HEALTH SAFEY
1.0 / 10.0
Near the airport
Mould on the wall, hundreds of mosquitoes, stains on the walls. Stains on the curtains, probably a health hazard to stay here for long. Room smells of mould.
7.0 / 10.0
Close to the airport
And the staff, all of them was very kind, always keen to help. They keep my luggage after check out for a couple of hours.
The room smelled very bad, horrible humidity and it was full of mosquitos. Cold shower, need a lot of maintenance, looks very shabby. Not light next to the bed
10.0 / 10.0
All
3.0 / 10.0
we arrived with our room not ready. We requested two minimum bedrooms. We were offered two separate rooms which was not acceptable with a 14-year-old. We were then offered the suite that we had booked only one Aircon working then when we went to shot the main door it wouldn’t close making it unsafe for our family.
The late notice that our room would not be ready which is the main reason we chose the hotel as it had two rooms was faulty and clean and insecure. Arriving on a late night flight from Australia we were then shown the adjoining rooms that weren’t adjoining. After an hour we settled on a king room and then asked for bedding so my husband Husband could sleep on the couch. There was one lovely staff member who tried to accommodate everything and help us. They wanted to hold our passport as security in an unlocked filing cabinet. They resolvedthe situation the next morning with a discounted room and breakfast. We had requested our driver to pick us up early as this was not a great place to stay.
2.0 / 10.0
Didn’t stay ,pool was not working failed to tell us .
Lack of communication ,pool wasn’t working
7.0 / 10.0
Really good quality for money. Nice big room, with great air conditioning, wifi and pleasant staff.
This hotel was a place to rest before my flight out of Bali, it was extremely close to the airport and there were plenty of shops within 10-20m walking distance. Overall I would probably stay here again.
The only thing I didn’t like was, the bathrooms were not very clean. Lots of grime around the sinks. My friend also had the same issue with her room. Even though there was a bath I chose not to use it because of this reason. Beautiful bathroom that just hadnt been well looked after.
6.0 / 10.0
Price
Very run down bit far from everything
3.0 / 10.0
Not a lot it was pretty old and run down
Dirty, rundown, nothing like the photos
1.0 / 10.0
There is nothing to like in this hotel.
I encountered serious safety concerns that directly resulted in the loss of 1,000,000 Indonesian Rupiah in cash from my room. The hotel's inadequate security measures created an unsafe environment for me and my belongings. Despite immediately reporting the missing cash to hotel management, they have been unable to resolve the matter or provide adequate compensation. This incident highlights significant security deficiencies at the property, and I am seeking Booking.com's assistance in both investigating these safety issues.
3.0 / 10.0
The staff were friendly enough and tried to be helpful but too many problems for them to fix
This property is extremely run down and just not clean, there was mould in the bathroom, some toilets in our “suite” didn’t flush, linen was extremely old. I would not stay here again.
Water was not running to even have a shower.
Mould and birds next in the roof.
Pool area - deck is unsafe and a hazard and the balcony balustrade is unsafe and wobbles
7.0 / 10.0
Nice pool and outdoor area. Rooms were big, bathrooms very basic and could do with being modernized. But it was fine for a one night stay.
The wooden floor around the front side of the pool was worn out in places, making it uneven to walk on.
1.0 / 10.0
close to Airport
bathroom was dirty can’t use the bath tub at all its all rusty, staff was not helpful at all
Even the bed is uncomfortable and gave us allergies as well.
1.0 / 10.0
The staff were pleasant , place looked good in pictures. Pool and reception looked fine. Area was very dody
The room was smelly. Bathroom dirty and walls not wiped. Stained sheets. I had to sleep over the duvet. Leaking noise on the outside, Dampness
5.0 / 10.0
Location good, friendly staff
Very hard to locate tight laneways but close to airport.
Rooms very dated. Need a refresh and update. Nothing like the photos.
You get what you pay for basically.
1.0 / 10.0
Absolutely nothing!
Cleanliness
4.0 / 10.0
The nice staff saved this place
Don’t be fooled by the photos. Everything outside is beautiful and clean but it’s dirty inside the room. The place is cheap but it’s still not your money’s worth.
10.0 / 10.0
I love the location of the property. The staff had great customer service. The food was wonderful. The pool was great. Diana suite overall for me and my fiancé was a 10.
The only thing I seen about the property that needed adjustment or assistance is for them to just do modern property fixing like painting in the rooms balcony kind of rusty. They just needed some things to be maintenance around my room and I saw, but overall the establishment was great.
3.0 / 10.0
Nothing
Filthy rooms, staff not interested, couldn’t lock door, had to put a sofa against door as some sort of security
2.0 / 10.0
Good location
Mould on every wall, dirty blankets and sheets
1.0 / 10.0
The staff seemed friendly.
The room was very unclean, stains on the bed, floor, walls. The bathroom was very dirty. I did not want to stay however we arrived late from a flight and did not have time to find somewhere else to stay. We ended up sleeping on top of towels as were worried about how unclean the sheets were. We were only staying one night so were able to leave early morning.
1.0 / 10.0
Nothing
I traveled 3 hours to reach the property, but upon arrival, there was no one to attend or assist me for nearly 30–45 minutes. When I finally received access to the room, I found that the window was broken. Considering the property is located in a tropical area, I was genuinely afraid of reptiles or insects entering the room, making it unsafe for me to stay.
I tried contacting the property host via WhatsApp, but my message was neither read nor responded to. There was also no alternative contact or staff present to address the issue.
After waiting for 2 hours without any support or solution, I was forced to book another property at my own expense and travel another 3 hours back, resulting in a loss of my time, money, and energy.
1.0 / 10.0
The property was 10 minutes from the airport
It was filthy, there was mild everywhere in the bathroom. Doors did not close properly so mosquitoes were getting in. There was a rooster that crowed all night.
Not ideal for a solo female. I went for a walk in the middle of the day and was cat called the whole way down the street.
I was terrified to sleep. The staff were lovely and assured me it was safe.
3.0 / 10.0
Close to airport. Staff helpful and flexible. Cheap transfer to airport. Pool was clean. Glad we were only here for a few hours before a late evening flight, and not staying the night.
Place has not been maintained for several years. Room stank musty on entering, bathroom even worse. Rips in curtains. Glass door to bathroom about to fall off its top hinge. Sofa needs replacing and stained. TV small. Walls peeling. Under couch filthy (don't look if you lose something under there). Timber deck around pool in poor condition.
2.0 / 10.0
Not much - sheets were clean
Hotel is totally run down. I did not expect much for the money, but was expecting hot water, clean rooms and a little less wear and tear.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Diana Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Diana Suite. Enjoy the water!
Is The Diana Suite pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Diana Suite?
We found 20 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and pool.
