Le Petit Chateau & William de Percy
Top rated by guests





8.4Excellent
(841 Ratings)
"The staff were friendly and professional. The decor was lovely. Food was delicious and the wedding was very professionally handled.
Rooms were lovely and beautiful decor."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Set in Otterburn, William De Percy offers cozy Inn style accommodations with an onsite restaurant, free parking and a small beer garden.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Fireplace
Family friendly
Smoking allowed
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(841 Ratings)
"The staff were friendly and professional. The decor was lovely. Food was delicious and the wedding was very professionally handled.
Rooms were lovely and beautiful decor."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff were friendly and professional. The decor was lovely. Food was delicious and the wedding was very professionally handled.
Rooms were lovely and beautiful decor.
Very expensive drinks and bathroom door couldn't lock or close properly.
8.0 / 10.0
Dinner at the wedding party was excellent
Dinner in the restaurant was disappointing ( reheated dish & industrial style dessert)
9.0 / 10.0
Everything
Nothing
10.0 / 10.0
Really nice hotel
No bath in the room
8.0 / 10.0
Staff were good, particularly Jess who served us dinner! Bar/restaurant was nice. Room was lovely, cosy, and comfy, with an excellent shower.
Partner found the mattress uncomfortable and the bed was a bit creaky. The weather can’t be helped, but the old single glazed windows meant we were kept awake by high winds and the en-suite was rather cold, they could do with an upgrade.
10.0 / 10.0
Beautiful place to stay
9.0 / 10.0
It had a charm that made it difficult not to like and the location was very beautiful
Sadly our room was definitely the coldest place I’ve ever stayed. Having had surgery a few weeks before it was really uncomfortable being so cold. Kinda spoiled what otherwise was a lovely place
4.0 / 10.0
Bedroom very noisy
9.0 / 10.0
Room was exactly as expected, warm (despite minus temps), nice decor and bed very comfortable. Reception was friendly and welcoming.
We stayed for 1 night and were fortunate there was no wedding on that night as even other guests returning to their rooms was extremely noisy (after 11pm) so sound proofing seems minimal. We loved that breakfast was both a mix of continental buffet and order hot food from the menu, however the portion side of the vegan breakfast was very small (1 of each item) so that could be improved. None of this would stop us staying again or recommending to friends!
8.0 / 10.0
Very good
No
10.0 / 10.0
Lovely atmosphere beautifully presented and so clean, calm and comforting.
There wasn’t anything I could say I didn’t like.
10.0 / 10.0
Amazing hotel fabulous staff and facilities
Only quirk not enough table top areas
10.0 / 10.0
Cute cozy room, perfect for a date night
9.0 / 10.0
This hotel is super dog friendly and there are lots of lovely walks close by. There was even a dog menu in the restaurant/ bar.
The lodge spaces are great to relax on an evening.
It’s decorated really nicely, warm and cosy feel but stylish. The bedroom was comfortable and included some lovely extra touches like chocolate and fresh coffee. I loved the under floor heating in the bathroom.
It’s in the centre of the village and really easy to find.
We enjoyed the evening meal and breakfast but it could have been a slightly better standard.
6.0 / 10.0
The gardens with the fire pits were a nice touch. The room was nice, but a little tired looking overall. Very dog friendly!
Room was cold until about 7pm when the heating kicked in. The pub wasn't great for food, out of date menu online and lots of items unavailable. Given the location and dietary requirements, this made finding food difficult, when I booked expecting to eat at the hotel due to the online menu and expected food availability.
6.0 / 10.0
It is indeed very quirky and a fairytale location for a wedding , certainly gives the wow factor for a wedding
First room cold heating not working well and the coldest day of the year , moved to another room which was warm , bed however too low and not comfortable for our likes, chipped class which I only realised when having a drink and cut my lip
10.0 / 10.0
Very beautiful and very welcoming
9.0 / 10.0
I attended a wedding, the venue was beautiful, so was the food and the breakfast the next day
9.0 / 10.0
Beautiful interiors and gardens, in a lovely location.
Very warm.
It was fairly pricey, but probably appropriate for the accommodation.
8.0 / 10.0
Its a very romantic hotel. Stayed for a wedding which was beautiful. Staff cert friendly and helpful.
The pillows were either too hard or too flat. The mattress was very hard and the bed was small. We're quite tall so wasn't ideal.
10.0 / 10.0
Style
Lighting in room needs a little attention but a handyman was sent quickly and he addressed the issue
7.0 / 10.0
We stayed here for a wedding and the wedding was fantastic, ran smoothly and had interesting food choices which I liked
However feel we were paying luxury prices for rooms that had stained sinks, dead bugs all over the window.
Breakfast was included but it took 40 minutes to get coffee, they had run out of several things on the menu on both mornings that we were there.
What was available took over an hour to arrive.
2.0 / 10.0
The one standout feature of the stay was the beautiful garden area at the back of the property. It’s a genuinely lovely space — peaceful, well-kept, and great for relaxing with a drink or taking a quiet moment. You can tell a lot of care goes into maintaining the grounds, and it really does add charm to the setting.
However, while the gardens are wonderful, they’re simply not enough to justify the significantly high prices being charged for the overall experience.
For what they charge, I expected something truly memorable — but the experience felt very standard. The rooms look gorgeous in the photos, yet in reality, they lacked any real charm or luxury touches. Nothing felt premium, and certainly not on the level the pricing suggests.
The staff were polite enough, but quite aloof and distant. When you’re paying for what’s positioned as a boutique, high-end escape, you expect service that feels warm and attentive, not like you’re bothering someone by asking a question.
Breakfast was another disappointment. When you’re spending this much, you expect a fresh and generous breakfast. Instead, it was sparse, basic, and honestly below what even mid-range hotels offer as standard.
Overall, I left feeling that the cost is far too high for what you actually get. Based on how the place is marketed, I had great expectations, but it all fell short — and for the price, that’s the most frustrating part.
10.0 / 10.0
Very fancy
8.0 / 10.0
I was a guest at a wedding there. The venue was beautiful, and the color palette was absolutely perfect, I loved the attention to detail in every single corner. The food was very nice, the breakfast menu had a lot of tasty options, the wedding meal was delicious and the evening food was a great surprise. The staff was very professional and friendly, everyone was extremely kind and delivered a fantastic day altogether. I would definitely go back, we had a wonderful stay.
During the wedding breakfast, there was a mix-up with my food, and I noticed part of my table setting was not properly washed. However, the staff fixed it promptly, and kindly apologised for it. I was hoping the bathroom in our room was a little bit cleaner and the mattress a bit more comfortable, but we enjoyed our stay regardless.
8.0 / 10.0
Fantastic night stay beautiful building excellent food
Menu was a little poor
8.0 / 10.0
Lovely location for the wedding we attended
Food service
6.0 / 10.0
Setting great looks good staff great.
All show need renovation lots of air freshener to cover damp. Food a big disappointment mostly over cooked.
10.0 / 10.0
It was a loverly place and the location was loverly
There was nothing about the property I didn’t like
1.0 / 10.0
Breakfast was good service was very poor
Better service
2.0 / 10.0
The wedding room itself was good
Room is very dated, going for shabby cheek but achieved just shabby. Space from toilet to shower screen was tiny. Wardrobe didn’t fit any of the clothes on hangers as too narrow! Noise from 6am in the morning was ridiculous! Prices of drinks are way too high £10.50 for a single spirit with draughty mixer! Staff were miserable! Even though you book what time you are going down for breakfast it took well over an hour for a sub standard one to arrive! One sausage one rasher of bacon, raw mushroom! Tomato that was basically just cut in half and placed on plate! There were no pastries left, no yoghurts! You had to ask constantly for anything and everything! I seen one lady walk up to complain to the staff and as she turned away away they just laughed!!! It was mentioned about the breakfast and staff up check out and the response of “ we will take that onboard!” This pottery is a wedding conveyor belt that has that many bookings they are not bothered! They just move onto the next one! I would not spend my money on a wedding here! If you are attending a wedding here as a guest please stay somewhere else local as others we were with did do and had a much better experience.
10.0 / 10.0
The Chateau is absolutely stunning , we were there for a wedding and saw different rooms all of which were different , absolutely beautiful , comfortable and the staff were incredible
Nothing
10.0 / 10.0
The staff made us feel so welcome and the service was amazing
Nothing
7.0 / 10.0
Breakfast was very nice,service was good on the first morning.
Breakfast service on the second morning was very slow,it took ages to order then ages for it to arrive ,the steps going into the room and bathroom were a trip hazard and we did trip twice going in the room.
10.0 / 10.0
Beautiful
Nothing
10.0 / 10.0
hotel, food, open house for weddings
Had the standard petit room small but last minute could not complain but having stayed in others the expectations are high
10.0 / 10.0
Very friendly staff
Nothing
6.0 / 10.0
Food was good value
Dd not received email telling there was a wedding on and some of the hotel was not avaliable and had to ask for room with bath!!! As was given room with just a shower
4.0 / 10.0
Lovely decor downstairs
Nice food
Room was tiny and very tired
The hallways were grim
8.0 / 10.0
Gorgeous breakfast and tasty morning coffee. Rooms shabby chic and comfortable. Great wedding location.
Price
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Le Petit Chateau & William de Percy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Le Petit Chateau & William de Percy pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Le Petit Chateau & William de Percy?
We found 23 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
