Golden Tulip Jineng Resort Bali

All good

Breakfast basic, central area

Smoking in public areas

so far, golden tulip jineng was the best city hotel for my family. All the staff was superb! Their GM and F&B manager was so friendly as well. Definitely, will be back for our next staycation.

I thought the hotel looked good from the outside; however, upon checking in, I found the facilities did not meet my expectations. The air conditioning in my room was not functioning. I had to switch to a different room, and unfortunately, the new room was smaller and not very clean.

I thought the hotel looked good from the outside; however, upon checking in, I found the facilities did not meet my expectations. The air conditioning in my room was not functioning. I had to switch to a different room, and unfortunately, the new room was smaller and not very clean.

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The staff were incredible! The rooms well for conditioned. Spacious. The bed was comfy , the lounge was good. The lighting great. The staff were incredibly helpful i would say that they were probably my favorite part about the stay. The buffet breakfast INCREDIBLE another highlight. The grounds were clean and so very beautifully pleasing.

The bar fridge didnt cool so we couldn't keep drinks cold or fruit or Yogurts for the baby. The kids club needed more toys and fun things to do to keep the kids entertained while there. I can offer to bring toys next time for a discount of buffet dinner inclusions if you would like email me please.

Well designed and user friendly

I reported to reception I had no hot water and the slide rail on shower was broken. Only the broken rail got fixed i still had no hot water

It was close to many great food places. Breakfast was the best I had in long time. Rooms were good size and super clean.

We had to wait till 4:30pm to get the room. Check in was 3pm. I could hear the sound of all the vehicles and it is located on a busy street. Which means almost very little sleep.

Location

Paid for breakfast for 2 days, did not get it !!!

I love the pool

Nothing

Breakfast good to expectation. I did not use the pool.

Everthing was fine

Everything. Amazing grounds and pool areas. Beautiful breakfast, great gym, and good location that is just a taxi/bike away from everything. Beat of all, the friendliest and most helpful staff around. Thank you all so much. Will definitely be back

Absolutely everything. Amazing grounds and pool area. Great breakfast and gym. Beautiful clean rooms and a good location that is just a taxi/bike away from everything. Best of all, the friendliest and most helpful staff. Thank you so much, will definitely return.

It was a beautiful place. The staff were warm and always willing to assist

Nothing

Fantastic staff at this property who made our holiday stay one of the best. Thing was too much trouble for them

Nothing

Very old Not that clean Below standards Food is very bad, even desert and juices are bad Everything is low quality The terrace widow doesn't close completely Very noise

Close to town and convenient

Probably could have been cleaner, but it is what it is It wasn’t terrible but it also wasn’t amazing

All the staff were 10+ . Diva Imelia stands out with her service and friendliness. She is a credit to your resort.

Ours was quite a unique experience, and not sure how helpful it may be, but I think it's worth sharing. I booked a room there for my family for the night after the Nyepi holiday, as the following day was Idul Fitry and we wanted to have lunch at the annual buffet there, which we have enjoyed in the past (best beef rendang ever!) We arrived early and was told check-in may take a while with many guests checking in and out at that time. After an hour or so in the lobby, my wife asked if the room (a standard twin bedroom) was ready, and they only then said they would check. A short while later we were given the key, and went over to the room only to find another family in there. To their credit, the hotel was very apologetic, and as compensation for their blunder, upgraded us to a suite, which was quite luxurious with an awesome view of the pool area. The kids loved swimming there, and we had a fantastic buffet lunch the next day.

As mentioned, the check-in process could have been a bit better. In addition to the long wait, and the room not being checked on properly, I also noticed other guests receiving welcome drinks, but not us until I asked.

We had an amazing stay at the place. All the staffs were soooo welcoming and helpfull, friendly. Even from the security staffs, restaurant staffs, housekeeping staffs and especially the front desk staffs. The room is clean and neat, the pool is so clear and refreshing.

Nothing to complain about!

The staff

I liked everything

Family orientated and amenities available for the kids to explore and enjoy

The showers were not clean the bathrooms were disgusting, floor mouldy and bathroom had a weird smell to it, felt uncomfortable when showering had to put on my shoes in the shower felt like I was in a camping ground on our floor. They had no iron in the rooms had to contact reception several times to request certain items. The food and milkshakes were a stand out and a family favourite 🤩. The staff were amazing and helpful always making sure my kids weee ok. Those bathrooms were disgusting. Unfortunately.

the room was very comfortable, the pool in front of the room always cleaned was amazing we used it every day. the environment of the hotel so pretty and looked after for sure.

the breakfast was good but I think might missed a few option in terms of sweets.

Close to the airport and to the beach but the thing i really loved about this hotel was the staff they were just amazing

Super nice Friendly staff, great food and cleanliness

Everything was great

The room was great, very spacious and had a great view of the garden and pool. Breakfast was also great, fresh cooked omelet each day, plenty of fruit, heaps of choices. Pool and garden were a delight, garden exceptional.

All Good.

I liked that we could step out of our room into water.

My husband and I arrived the day before silence day for a two-night stay before our flight home. We had been in Bali for 8 days and had stayed in two different resorts with friends. Both resorts we had no complaints, however, we, were highly disappointed with The Golden Tulip Jineng, concerning because this was the most expensive hotel out of them all. The service at the upstairs bar was extremely slow, it wasn’t even busy. The drinks were 30% more the price than the two previous hotels and no happy hour offered. We spend our first night in the restaurant as we couldn’t find any place to eat in walking distance. The service was slow, we waited nearly 45 minutes, even though it was quiet, the food was not edible, and the wine overpriced. Breakfast was limited and did not cater for westerners. My husband was sick, and I ordered lunch alone, I opted for the Pad Thai as safe option as I had it several times on the holiday. It was so tasteless and bad that I had two spoons full and had to leave it, even though I was hungry. We had bought drinks & snacks as we knew on silence day, we could not leave the hotel. The fridge in the room did not work, so warm drinks and soft chocolate. We paid extra for the buffet dinner, I tried all different food, EVERYTHING was cold, I was hungry, but cold plain rice was all I could eat, along with some fruit. We had to stay in our room from 6pm with the curtain closed which we understood. The. Room was scruffy and depressing, and the air-con was pointless, it was so hot and stuffy. We’d asked for a wakeup call at 6am for our flight but it didn’t happen, thankfully, we had set our own alarm. If we could turn back time we would have stayed at our last hotel, if this was not possible, we would have flown home two days earlier. We will never stay in a Golden Tulip Resort again.

Staff were very nice Restaurant had a great menu and food quality is very high.

We had Ants crawling through our bed and all through the room. Aircon was almost non existent The hotel is in dyer need of an upgrade - modernised

As a honeymooner the room may accommodate us very well. We enjoy every corner:) Good breakfast with (too) many options and location is good enough for us when we need to explore Kuta and Seminyak area.

none

Location

Old facilities, noise from room to room, bathroom extremely dirty and bad smell at washroom

The rooms were very clean and tidy. Staff were very friendly and helpful. The location is good with direct access to Sunset. Road and easy to reach from the airport. The food is good. Comfortable beds.

Hotel food prices were quite pricy compared to other places although you also pay for the convenience. Rooms near the main road are quite noisy!