Gonzalos's Guest Apartments - Alfama Terrace

The accommodation was great. The location was perfect for exploring Lisbon on foot (be prepared for walking up and down lots of hills)

Minor hiccup on getting the keys, which was resolved in 30 minutes

The property is great as it is right by the No.28 tram stop, and is a great way to get to points of interest. The metro stops are far away and traversing the streets up to the apartment is not for the feint hearted, therefore suggest taking an Uber. The Tram and Ubers were a great alternative to the Metro……. And you see far more of the city. Once at the apartment we loved it. Clean, spacious, comfortable beds with a super enclosed terrace off both bedrooms. The hosts left all essentials including water in the fridge. Tv was easy to operate and we were able to connect to our Netflix account. We ate out so didn’t use the kitchenette but everything was available, including condiments, should you have wished to cook there.

The stairs up to the apartment are tricky and need approaching with care. The steps to the first floor are well trodden stone with very deep rises. To get to the second floor the steps are wooden but with narrow treads and it’s a steep climb. This part would benefit from a handrail being fitted in our opinion, to help descent and ascent.

This is how a professional property is managed to a high standard. Location, clean, fully equipped

Nothing

Location and private terrace, beds were comfortable and water pressure.

Mold in bathroom shower. Dirt and dust underneath beds. The freezer was a block of ice and at least one of the towels provided was stained. No way of getting out of unit if one guest locks door behind them when someone is still inside as you are unable to unlock door from inside.