Olive Downtown

Location. Hotel is located at good location with easy access to the city. It is modern with attentive staff and offered a clean place

Overall quality and a availability of the food and restaurant operations need to be reviewed. When we went for a dinner with a large group many items were not available and there was a lack in communication. Also morning tea/coffee can be improved to give guests a good way to start the day

Its in the downtown very conventiant location to access all the areas esily in kochi, Good Veiw of metro,And the breakfast and staff were amazing

All went well

Service from the staff

Inter connected rooms were not available as requested

The location of the hotel is good, though it is very tricky to get inside the hotel with a car as the entrance is located right in the center of the traffic signals. The staff are extremely collaborative and warm. Fantastic breakfast, yet items were short even by 9:30. The restaurant's staffing shortage leads to minimal confusion and delays when there are a lot of customers. Foreign guests are the main priority for supervisors and managers. Still, other staff were trying their best to help us.

A grievous matter. We are ages 59 and visitors. A couple is 65 and 60. Of course, at this age we don't do Zumba dancing with loud music. We are conversing about a few family matters inside the room, and we frequently receive calls from the reception saying that we are causing a disturbance to the next room! We're merely chatting, not raising our voices. When the sound affects the neighboring rooms, it is evident that the room design is the issue. Later I found the next room, which was separated from our room by a wooden door. It is not at all suitable for a star hotel.