The Gainsborough Bath Spa - Small Luxury Hotels of the World

Well situated- perfect for everything in Bath

Servicing of rooms disappointing. Had to request this at 18.30

Polite, kind and helpful staff Excellent room (junior suite) Perfect central yet quiet location Comfortable & nicely decorated throughout

Walk-in shower for that room would be great (rather than over a bath)

Super good location and really enjoy the Ancient hot springs

Nothing

The thermal waters were great, especially the hot one and the neck & full body massage jets.

The room we were in rather warm 🥵 at 29 °C, and this during the heat wave from 23 to 25 June, 2026. In room phone was not working, so had to go down to ask reception about it. On a second visit, maintenance went up to look at the aircon promptly, and changed the filter, but also said there not much that can be done. Seems the aircon was not powerful enough to cool the room down. The corridor right outside the room was also warmer than other corridors. Not sure this was the case only for our room or for others as well. It was unpleasant to stay in the room, still a bit better than outside, but struggled to sleep at night.