Smartr Porto Reis de Gaia & Spa

A cracking little hotel in a perfect spot. Smartr Porto Reis de Gaia & Spa sits slap bang in the heart of Gaia, surrounded by the famous Port lodges, with Porto just a pleasant stroll across the nearby bridge. Our room was vast, beautifully designed and even came with a well-equipped galley kitchen – a real bonus. Comfortable, quirky and full of character throughout. The breakfast buffet has everything you need to set you up for the day. The rooftop offers exceptional views across both Gaia and Porto, and the small rooftop pool is the perfect place to cool off while soaking up the scenery. Loved every minute. The Bothyman will return.

We arrived to find the pool out of order. Apology from hotel explained and it was up and running soon after.

Clean and comfortable in the perfect location, with a good breakfast and everything you need to make a memorable holiday with great views from the balcony and breakfast terrace.

Location and the staff

Location (weekdays only). Kitchinette facilities

The shower did not work properly. The first time it went wrong I assumed water was coming out of gap between doors. The seal was replaced but doors still did not close. Then realised water was flooding out beneath the shower tray and electrics related to it were not working. Management said they would have moved us but there were no vacant rooms. This was a longstanding problem the flooring was damaged clearly from previous incidents. We had to constantly mop up and therefore had sodden wet towels in our bathroom. I was unhappy that I was paying full rate for a room that was substandard. Management have not responed to my message. The World of Wine venue a few blocks away was a problem at weekends with an Ibiza like open air disco - although some might see this as positive.