Te Ava Beach Villas

The location was great - right on the beach.

The villa was basic, no-frills but had everything we needed especially the location.

Proximity to beach and turtles Snorkelling gear and kayaks Comfy bed Fruit bowl

Tatty curtains and holes in fly screens Minor problems really!

The property was comfortable, clean and well situated near the beach. We ate out most nights, but the kitchenette had very thing we needed for our stay.

Entry into the villa was fine, keys in the right place. The villa was excellent in terms of position to the beach & scuba diving, swimming with the turtles etc. The description on booking.com was accurate

1. The hosts are absolutely dreadful 2. They made NO attempt to meet any of the guests in their 3 villas. 3. There was NO wifi - hence NO TV only movies or TV shows that were on a USB stick - hence poor audio - very distorted sound impacting on the viewing 4. There were certain things about the villa that were unsatisfactory- the kitchen window had a huge tear in the fly screen which had a piece of tape over the tear, the toilet had a minor leak, there was an actual GRAVE within a few metres of the kitchen window, the bed head squeaked loudly as either occupant in the bed turned, as it was not correctly affixed to the wall, the toaster was in a dangerous condition. The host appears to be mainly concerned with money - there was a $300 ‘damage deposit charge’ which we had no idea was included & we were told to pay only by PayPal. She also changed booking.com’s advertised dates of payment & on departure returned only $37.90 of the $220 refund owed which we feel was a rip-off! She provides the basics in terms of holiday rental necessities, but is quick to let her guests know of costs that will be applied to even the most minor damage, eg a chipped bowl! We FEEL VERY STRONGLY that should this property remain advertised through booking.com all aspects, especially financial aspects should ONLY be controlled by booking.com as that has always been our experience when using booking.com, which we have used many times, in many countries for our world wide travel since 2005!