Dusit Thani Abu Dhabi
Top rated by guests





8.8Excellent
(4,733 Ratings)
"Everything was great, excellent breakfast!"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Centrally located in the new government district, close to the city's habitat of the Eastern Mangroves, Dusit Thani Abu Dhabi is a short ride from the Corniche. It offers an outdoor pool, a spa and free Wi-Fi in all areas.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(4,733 Ratings)
"Everything was great, excellent breakfast!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything was great, excellent breakfast!
Nothing
8.0 / 10.0
Restaurant was nice as usual
Staff were professional and polite
Conceirge service, my car was damaged unfortunately without intimidation and apologies
3.0 / 10.0
The location
The room was not clean and I was offered a different room but the AC was noisy
10.0 / 10.0
Clean everywhere 24/7. Excellent customer service skills from all staff in all areas.
9.0 / 10.0
Everything
Felt it was a bit pricey
9.0 / 10.0
The staff and amenities were excellent. The rooms were clean. The service was very good, and kind. The facilities were everything needed in a hotel.
The location was good for the business part of our stay, but we needed to drive at least 15 minutes to any area for sightseeing activities. As someone who enjoys walking, this was an unexpected downside.
10.0 / 10.0
Everything were awesome exactly the breakfast
the furniture
8.0 / 10.0
Food options
Work station at the apartment . Desk x Chair does not match
8.0 / 10.0
The room amazing
10.0 / 10.0
Luxury Hotel at a very decent prize / All personnel wiith high level of professionalism and courtesy / free velvet parking car with a very fast car-recovery time !
N/A
10.0 / 10.0
Nice property, clean, not bad city view. The best in this visit was the receptionist who checked me in. Professional and amazing customer service shown. I forgot his name but he is from Peshawar, Pakistan. Great job and thanks for the service.
Nothing as far I can remember
9.0 / 10.0
Room was extremely comfortable and a really nice bathroom. Very clean. Thai restaurant Benjarong on the lobby level was fantastic. Excellent food and service.
Feather pillows were terrible. They just flattened out and provided no support at all.
10.0 / 10.0
The room is big and perfect for us. We love the 23rd floor pool Breeze!
I contacted the operator to request a clean coffee cup, as the one in our room had already been used and wasn’t clean anymore - we had coffee as soon as we get in. I was informed by the operator that it is the guest’s responsibility to wash the cups. While I didn’t mind doing this myself, I asked if someone could assist us or at least provide some dishwashing soap so we could wash it properly.
It seemed as though the expectation might be for guests to use the body wash provided in the bathroom, which of course isn’t ideal for cleaning cups. If this is indeed the standard practice, I’d like to suggest that the hotel consider providing a small bottle of dishwashing liquid and a sponge in each room for convenience.
Fortunately, I happened to see a housekeeping staff member, and when I explained the situation, he kindly offered to wash the cup for us. I did politely ask again for dish soap, just so I could handle it myself going forward, but he insisted on helping.
Had I known earlier, I would have brought my own dish soap to avoid the trouble. I appreciate the staff member’s kindness, but I do believe a small change in the amenities offered would make the experience smoother for future guests.
8.0 / 10.0
A Memorable Stay with a Few Reservations
The rooms at the Dusit Thani were exceptionally good—immaculately clean, tastefully appointed, and maintained to a high standard. The housekeeping service was efficient and consistent throughout our stay. My only minor reservation would be the pillows, which were rather too soft for my preference, though I concede this may be a matter of personal comfort.
The breakfast buffet was varied and generous, offering the expected fare one would associate with a hotel of this calibre. However, our experience with the dinner buffet on the first evening left much to be desired. After a long and tiring drive, we were surprised to find the dinner options underwhelming and, quite frankly, disappointing. This matter was subsequently escalated to the head office in Thailand, which did prompt a noticeable effort to improve the quality of the dining experience—but it is important to note that this improvement occurred only after a formal complaint was made.
Of particular concern was the behaviour of one of the chefs, who responded with undue rudeness when asked about the availability of Indian bread. He stated, rather curtly, that it could not be prepared. Fortunately, another member of staff—having overheard this exchange—intervened and ensured that the request was accommodated. While I appreciated the latter’s responsiveness, the overall interaction was not in keeping with the standards of hospitality one would expect from a property of this standing.
I do hope that my feedback has been taken seriously by the management and that measures have been implemented to prevent such instances in future. The Dusit Thani remains a fine hotel, and with more consistent service at all levels, it can truly meet the expectations its name evokes.
While the overall stay was comfortable, a few aspects were disappointing. The pillows, although plush, were excessively soft and did not provide adequate support—this, of course, may be subjective. More concerning was the condition of certain bathroom fixtures, which appeared slightly rusted—possibly due to infrequent usage of the property, though that is merely speculative.
The greatest letdown, however, was the dinner service on the first evening. Following a long drive, we arrived expecting a well-prepared buffet, only to be met with limited and uninspired options. Additionally, a chef’s dismissive response to a simple request for Indian bread was both discourteous and unexpected from a hotel of this repute. It was only after a formal complaint to the management, which was subsequently escalated to the head office in Thailand, that efforts were made to improve the quality of service. While this was appreciated, such responsiveness should not have been reactive but rather embedded in the hotel’s standard of care.
4.0 / 10.0
The staff are uncooperative، at 12;00 i was in the exam and they call me on my mobile 3 times not on room telephone
10.0 / 10.0
Excellent experience. Special thanks to Teddy and Robert at the Club Lounge for their outstanding hospitality and service. The food is delicious, room is spacious and super clean, bed is comfortable, location is excellent, and the staff are all very well trained and professional.
Everything was just perfect.
10.0 / 10.0
Cleanliness and there service.
10.0 / 10.0
Rooms, Bathrooms, bottled water, breakfast, pool, staff etc excellent service
2.0 / 10.0
The room was not cleaned during my entire stay.
No taxi always available
10.0 / 10.0
Great staff at the reception and the restaurant
no thing
10.0 / 10.0
Excellent staff. Good size room. Felt great overall.
NA
10.0 / 10.0
Beautiful hotel,amazing service, clean, beautiful sunset view from the pool, friendly staff. It was great!
Location was not really great if you want to be in downtown. Pool is too deep for someone who can’t swim.
10.0 / 10.0
Very nice property, clean, friendly staff, comfortable.
10.0 / 10.0
Hospitality of the staff
Quality of the facilities
I ordered a cab seven seaters
He left before the time saying : *need to change shift*😡😡
8.0 / 10.0
Location and foods
Non
1.0 / 10.0
Smell of bed
Room service
Reception
Employees
Cleaness
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
I like spacious space and room 2053 was exactly what I like and if given an opportunity to come back will use it again.
The receptionist Mastafo I give him a 5/5 with his service. I enjoyed spending time in the heated jacuzzi and also the 24hrs gym was everything and more.
I would like to mention these few staff members who made my stay and my birthday unforgettable.
-Nour = The barman from Mcgett.....
-The Kitchen manager from the breakfast dining area, surprised me with a birthday cake.
-The tall man from the door who received me with a warm welcome and had no problem taking me pics daily by the door.
Nothing either than that towards my last stay I felt like extending but my VISA wasn't going to allow me.
5.0 / 10.0
Better breakfast options
Asked for a small size of birthday cake options for my daughter/ minimum was a kg ++ and alternate was a brownie slice. Being a 5 star expecting better options. Ended up ordering on delivery
No much info provided in the room for near by tourists areas and must visit places. Hotel should at least put a QR code for online links for better data for visitors
8.0 / 10.0
All staff good . Haider at reception was excellent helpful.
Cleanliness
7.0 / 10.0
The staff were great, Sara at the reception was extremely professional and helpful.
The food was not very impressive, both quality and variety.
10.0 / 10.0
Amazing place! Beautiful foyer, staff amazingly helpful. Service was above and beyond. Pool, food, shops and even the elevator will stay with me for a while.
Nothing to mention
8.0 / 10.0
Club room, fantastic value and Rossele is so professional and welcoming
Pillows
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Dusit Thani Abu Dhabi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dusit Thani Abu Dhabi. Enjoy the water!
Is Dusit Thani Abu Dhabi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dusit Thani Abu Dhabi?
We found 38 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
