Hotel in Guangzhou
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Offering luxury in the city center, W Guangzhou is a 15-minute walk from Guangzhou Museum. It features contemporary décor and trendy rooms offering upscale interiors and city views. On-site parking is available.
Amenities at W Guangzhou
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Fire alarm
Cleaning products
Map of Guangzhou
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
One of the best service I ever get in any hotel .
Special thanks to the manager Mr. Clark Huang who really know how to welcome the guests on arrival and help them with any request. Thank you very much for your help.
All good .
10 / 10Outstanding·Oct 2026
This team is one of the best teams and most respectful and supportive. Never stay elsewhere
Thank you for helping with my disruptive trip
Nothing
10 / 10Outstanding·Oct 2026
Amazing
6 / 10Average·Sep 2026
We love the room set-up for our 35th anniversary with a "I love You" balloon on the seat, many red round balloons and a cleverly decorated heart shape centre piece on the bed with rose petals. The fruits in the fruit basket were carefully selected which was perfect for diabetes. There was a handwritten and decorated card too. Many thanks to Noel from Welcome Experience Team. We truly felt welcomed. Met Catherine, Carmen and Theresa at front desk. They were warm, friendly and helpful. Decided to go to SAMTOM on 19th floor for our dinner since there was no reservation for us to enjoy the Hainan Flavours as confirmed by their staff Zora. Lui Lui Mei from SAMTOM gave us full attention and the food was excellent and creative in presentation. We enjoyed our dinner very much. Next morning, we went to Kitchen Table on level 2, only the Chef greeted us "Good morning" with a smile. At departure, Bell Min helped us to book a Grab, loaded our luggage for us and advise us about the fare and travel duration to airport.
There was no one to assist us with our 3 luggage, 1 handheld and 1 backpack. I was walking with a walking stick. One male staff in black uniform walked passed us without extending a helping hand. We struggled to the front desk which has 4 counters. We stood in the centre (not knowing where to go) till Catherine called us to register. She was pleasant. As no one showed us to the room, we struggled with all the switches in the room for some time. At 8.30am, we went for our breakfast which was a disappointment. There were about 10 service staff but none greeted us nor offer a smile. They were busy and efficient in clearing the tables. Surprisingly only the Chef greeted us with a smile. Some years ago, I had stayed at the W in New York and it was really a WOW experience but sadly, I cant find it here.
$$$$
Top rated by guests
9.1Outstanding
(384 Ratings)
"One of the best service I ever get in any hotel .
Special thanks to the manager Mr. Clark Huang who really know how to welcome the guests on arrival and help them with any request. Thank you very muc..."
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