Villa Karma Loka

Great location , good value and lovely staff. The food in the restaurant is lovely too

Nothing

The view is stunning! Be prepared for some breathtaking views from the room, and from the pool. The staff are very helpful and cooperative. Ms. Nila is a super woman; she always makes sure that all guests are super comfortable!

Wifi in the rooms could be improved.

Absolutely beautiful. Photos don’t do it justice. Food is delicious. Everywhere is so clean. Staff are great.

Nothing

It was a wonderful surprise: comfortable, spacious rooms and a great bathroom. Our room had a covered terrace with a stunning view. There was a dining table with chairs at the terrace, so we were able to order dinner there from the hotel restaurant. The restaurant’s cuisine was excellent, and it also has the best view of Mount Agung and the surrounding area. The garden is beautiful, with lovely waterlilies and other tropical plants. The pool is a bit cool, but on sunny days it’s perfectly fine. Its size is also very good compared to the number of hotel rooms. Staff was always helpful and kind.

Small ants at the room.

The views from every room are breathtaking and one you could never get sick of looking at. Equally, the view of Mount Agung from the restaurant are special. The rooms are large and very spacious. Plenty of room to swing a cat (if that is your thing), equipped with a large bathroom, lounge area with a Sofia, desk and an outside seating area. The restaurant has a great and very reasonably priced menu catering to all tastes and dietary needs, and the quality and presentation of the food is outstanding. But overall, it is the staff that will make the biggest impression on you. They are always smiling, friendly and ready to go the extra mile to please or satisfy a request. Tedy, Sari, Ari and the team are simply the best.

Great location for the young and athletic, but if you have mobility issues, even stiff knees, it is not the place for you. There are oversized and Randomly raised steps from reception to the hotel grounds, followed by several series of the same to your room and the restaurant, which present a challenge even for the fit, especially when raining.

The hotel was beautiful, comfortable, clean, gorgeous restaurant and wonderful pool, staff exceptional

Lovely staff. Grounds very pretty.

Would have liked two pillows and more options than Bali coffee but these were only minor things

Very disappointing. The room numbers on booking.com do not correspondent with the numbers at the premises. I was assigned a room downstairs - last room in the back. My view was a grey wall to the left and straight ahead. Be aware that the views you see on booking.com are mostly from rooms upstairs or the restaurant. Most of the rooms downstairs face a big grey wall - whose purpose I did not find out - staff could not tell me either. Opening the door to the room a musty, moldy smell awaited me. There were also a lot of mosquitos in there. So I asked for some mosquito and some room spray. The latter did its job. But the big drawback with the room is that you do not have a real window to get some light into the room - so you have to keep the door open which attracts more insects. The room is very dark and the only real window has privacy shielding film on it. The wooden window has no pane. That leaves you with either staring at the wooden door and window with your light on in the room, or opening up inviting mosquitos. At this price I would have expected more - the moist room did not help to make it better at all. In the bathroom there was a leaking pipe behind the toilet. All in all I was neither happy nor comfortable there and left after one night to find much better accommodation. I was really mislead be the nice pictures which do not tell the entire truth. Usually I book one night to find out if I like a place and the I might consider extending. At this place extension was never an option. The waterboiler is placed at a position where you cannot plug it so you have to boil your water on your nightstand. Staff is nice though and the restaurant is really good -- be it for breakfast or dinner.

The room is totally overpriced for what you get. Upstairs rooms might be better - considering the view and the fact that the people above me were very loud and the ceilings are very thin. This was by far the worst and most expensive hotel during my entire 7 weeks of traveling Bali. Cannot recommend at all.