ITC Rajputana, a Luxury Collection Hotel, Jaipur
Top rated by guests





8.5Excellent
(550 Ratings)
"The room was good we had a pool facing one. The staff were friendly. Breakfast was buffet but you can order eggs to your liking. Bar was good and the club lounge access was worth paying for."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located 1640 feet away from Jaipur's city center, ITC Rajputana offers modern air-conditioned rooms and free private parking. Hotel has 218 rooms. It features an outdoor swimming pool, spa and 5 food and beverage options.
Business facilities
Airport transportation available
Concierge services
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Top rated by guests
8.5Excellent
(550 Ratings)
"The room was good we had a pool facing one. The staff were friendly. Breakfast was buffet but you can order eggs to your liking. Bar was good and the club lounge access was worth paying for."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Very clean & tasteful decoration.
9.0 / 10.0
Room was comfortable but needs to be updated. Breakfast was good but could have been better. Location was central. Check-in and checkout were without any fuss. Room service was overall good but on an occasion there was no response for about an hour.
Rooms needs to be updated in view of the high prices charged. Bed and pillows could be more comfortable.
10.0 / 10.0
The room was good we had a pool facing one. The staff were friendly. Breakfast was buffet but you can order eggs to your liking. Bar was good and the club lounge access was worth paying for.
Nothing all good!
8.0 / 10.0
Breakfast was great, room service food was not that great
Honestly think money was not worth it, more complementary snacks and drinks could have been included as well as lunch or dinner for the amount of money paid for!
10.0 / 10.0
every thing was good- breakfast was delicious - staff very help ful
that i was first put into a room on the ground floor outside - when you had rooms available inside the hotel. it was a door outside some restaruant . most disappoinitng. everyone in my group got good rooms. then when ic omplained i was given a better room
4.0 / 10.0
There was a dead pigeon in front of the room. They didn’t take care of it. They said it’s normal problem around that area. I think thats crazy.
Its was ok. Was expecting better for an ITC hotel.
4.0 / 10.0
Mr Ojas and Mr Sashi at bar
They were the saving grace
Trying to give the worst located room in the category, saying these are rooms Booking.com has taken. Which is not what was said on the Booking.com site.
After we accepted to pay extra, they reduced the entitlements that went with the new room saying they won't give them 11as we have upgraded.
This was rudely told to us during Happy hours when we were sitting to relax thereby ruining the mood.
Rooms touted as renewed felt dated.
The terraces were not clean and had pigeon shut.
House keeping and bell boys were way to pushy for tips.
9.0 / 10.0
Loved the service and the lounge
Nothing as such
10.0 / 10.0
Hotel good
Nothing
7.0 / 10.0
The location is good if you are taking a driver or in our case an Uber to visit all the historical sites in Jaipur . It’s secured by a guard gate and you did feel safe once inside . The bellboys were very efficient and friendly especially the bag security check they were always there with a smile and asked how your day was. Check in was quick . We had opted for club access and so we had free drinks and snacks from 6 until 8pm the staff there were so accommodating and got to know our orders and the drinks were ready for us. The staff in the bar are lovely very friendly and go out of their way to help.
The gym although small has everything you need and again staff in the spa area are excellent. The pool is immaculate and well staffed nice cabanas for shade and towels . This is very much a family hotel and there are many children.
Our room overlooking the pool area was very large and very well appointed but it smelt damp and mouldy which was a shame because the room itself couldn’t be faulted. We didn’t like the pushiness for tips from the housekeeping staff , as soon as they saw my husband leave the room they’d be ringing the bell then when I didn’t answer they’d knock the door it was off putting. The luggage guys are also very pushy about tips .
We didn’t like the fact that a large number of guests come down to breakfast in the Pjs several looking as if they just rolled out of bed and needed a shower , this is not what we expected from a hotel of your standards . Bearing in mind it’s a buffet restaurant I would expect at the very least that you would insist on guests on being fully dressed .
The travel concierge was bored in his job and couldn’t really be bothered to engage
10.0 / 10.0
This hotel, in my opinion, exemplifies my idea of a 5-star hotel. It was their attention to details that makes them stand apart from others. Their staff was always attentive and very efficient. I loved the performance by the dancers that was such a beautiful experience.
10.0 / 10.0
The breakfast had a good selection of both Indian and western food. Each restaurant was very nice especially Peshawar. The room was spacious and comfortable. The staff very warm and friendly. A wonderful stay at a top class hotel.
4.0 / 10.0
Location
Unprofessional front office team with very poor communication
10.0 / 10.0
The attentiveness by staff was second to none. We were unwell during our stay, and the staff could not have been more helpful with house-keeping, laundry, Room-service, kindness. The pool area was delightful, and relaxing.
4.0 / 10.0
Exteriors were nice
Passive aggression among the service staff at the restaurant chasing ratings 🙃🙃… too friendly for my liking
The property is old and getting run down. Much better options available in the main city at similar or better rates. Ok for a night or two and boring for more than that !
3.0 / 10.0
Breakfast area and food was good.
Room cleanness didn't meet our expectation and it wasn't as per International standards. Especially, if you are alergic to dust mites and allergens then this hotel rooms were not at all clean. We changed two rooms in one night and both rooms were disappointing. Overall the air quality was poor in rooms and not properly clean . Also, not sure about the bed mattress but dust mites was a serious issue. This hotel is not recommended at all for international travellers.
10.0 / 10.0
Lovely hotel, great bars, great restaurant, good rooms, great location
No complaints whatsoever
10.0 / 10.0
Hotel Feedback – The ITC Rajputana in Jaipur
From the moment I arrived at the The ITC Rajputana in Jaipur, the experience was nothing short of extraordinary. The hotel is not only beautiful and iconic, but every detail — from the stunning architecture to the impeccable interior design — reflected elegance and true hospitality. Everything was exactly as expected, and in many ways, far beyond my expectations.
What truly set this experience apart was the exceptional customer service. Every staff member I encountered was professional, respectful, and went above and beyond to ensure my comfort. I genuinely felt cared for in a way that’s rare, even among luxury hotels.
A very special thank you goes to the housekeeper assigned to my room. He is hands down the best housekeeper I’ve ever encountered — trustworthy, meticulous, and extremely kind. Their attention to detail and dedication to excellence were truly impressive, and they made my stay all the more enjoyable.
This hotel is in the middle of all attractions and what more can you ask for when you have the malls and attractions around the corner.
Thank you to the entire team for making my stay unforgettable. The ITC Rajputana in Jaipur is not just a place to stay — it’s a destination in itself, and one I’ll return to again and again.
Warm regards,
Alejandra
8.0 / 10.0
the swimming pool area, the huge monumental hall, and the sound proof rooms
breakfast repetitive, scares variety offered, expensive room service menu. small and not up to a 5 stars hotel gym.
property located in a place u could walk on the outside due to terrific traffic and no walk ways at all
2.0 / 10.0
Noting
There was nothing to like really.
It’s a very old property and location is next to a very busy road and to top it up staff are just rude!
We had dinner as part of the package and that too didn’t had much options for kids.
Breakfast paratha seemed like cooked the night before and medu vada was far too dry !
8.0 / 10.0
Nothing specific it is a touristy hotel
Check in . Breakfast was a mess , poor and not upto the give star ⭐️
8.0 / 10.0
Loved the staff at the hotel right from doorman to the cleaning staff very polite and well trained
The food was also very good
The rooms had a musty smell which was a bit off putting and the AC of the second room did not function properly and we had to request for a fan. The maintenance staff tried their best, but it was not sorted till we checked out
10.0 / 10.0
Thank you for your wonderful hospitality. I really enjoyed my stay."
Nil
6.0 / 10.0
The breakfast spread was awesome lots of options. My special thanks to the staff who always welcomed us with the smile and respect. Our special thanks to Mr. Chandra at Jal Mahal who was assisting us with the food and guiding us with everything made our stay and the food special we wish him luck.
Nothing to mention to be honest everything was awesome.
6.0 / 10.0
The room and the bathroom were spacious and to our liking. The big balcony overlooking the pool gave complete holiday vibes and the sound of peacocks and koel bird (even if we could not see them) calmed the soul. The Hotel is well maintained and staff works hard to keep the facilities look 100/10.
The place still has some old staff who take much pride in their work and are tirelessly working and ever present to tend to the guests to make their experience better
Bad Menu and Food preperation. ITC is known for its Indian selection and offerings but it underwhelmed in every department. Be it taste, freshness or value for money. Was served Raw Chicken Tikka and an overcooked roomali roti for dinner which was followed up by an undercooked Masala Dosa for Breakfast.
The Continental offerings did not fare any better. The Pizza's were made using bottled sauces, the Oriental selection did not have staples like Sushi or Dimsums on the menu and the Korean/Chinese offerings available lacked in both texture and taste.
And the Club High tea... the lesser we speak about the food the better.. everything was prepared in a hurry or was reheated and gave a vibe of being leftover food from previous services.
The other issue is the location being right opposite the railway station, which is not a good thing in India. The entry and exit is congested and you should add an extra 15 mins for coming into and getting out of the hotel.
9.0 / 10.0
Location Food services
9.0 / 10.0
It is everything they advertised. Great restuarants and food. Enjoyed the pool. Location and convenience of hotel. We happened to use their spac facilities and salon - the staff were very friendly and made adjustments to acommodate our schedules.
9.0 / 10.0
Ticks all the boxes - rooms, facilities, staff
Great value in the summer months
Check in and check out take too long
9.0 / 10.0
Location
Size of room
10.0 / 10.0
Everything. Really liked the arrangement made by them in terms of food, room, city tour, tour guide. They even arranged medicine late at night for us. Extended our checkout time as well
Nothing that I can think of
9.0 / 10.0
Breakfast was good, they can improve on welcome drink
Nothing
9.0 / 10.0
I liked the ambiance
The staff was very rude and bad behaviour
5.0 / 10.0
There isn’t a lot that was good about this place, always plates on floor outside room, no lounge and snacks given in bar very basic, food never changed in restaurants ie same selection every day, it took 3 days for butler to introduce himself and that was after I pointed out that we had a butler room, they just don’t seem to care
10.0 / 10.0
The hotel looks old from the outside, but it is a beautiful and well maintained property. The room was very comfortable with a large bathroom and all amenities provided. There was cultural evening entertainment at the outdoor bar area. The pool is a very decent size for swimming and the towels are super soft. Lunch at the Jaipur Pavillon Restaurant is very tasty and the choices are eclectic. The gym is well equiped and great for a work out.
Overall the staff made the experience even better because they remembered small details about us
The spa experience was average and not as great as I expected. However, the sauna and steam room are nice and the staff is very pleasant.
9.0 / 10.0
Beautiful oasis of calm , staff friendly and very helpful , food good .
Not enough wardrobe space
10.0 / 10.0
Ambience
Nothing
9.0 / 10.0
Breakfast was pretty good. As per the expectations. The delicacies were mouth watering and immaculately cooked with perfect flavours for the dishes to the regions these belonged to. Room was big and spacious with ample space to store the luggage. The rooms had big wardrobes and liked the working table which was pretty big enough to work properly.
We couldn't understand the numbering system of the rooms. We were at the 2nd floor and the numbering system mentioned the Room no. as 14XX. Also I expected a bigger Gym. Many of the hotels, I have seen far bigger Gyms even though they were not luxurious as ITC and were far lesser in cost of stay too.
9.0 / 10.0
All good and Particularly Ms Akanksha who made arrangements for cake and little decoration in room since the purpose of this short stay to celebrate my wife's Birthday 😌
Slightly give more attention to your Guest even if you are having some other group Function at the Property
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at ITC Rajputana, a Luxury Collection Hotel, Jaipur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ITC Rajputana, a Luxury Collection Hotel, Jaipur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ITC Rajputana, a Luxury Collection Hotel, Jaipur?
We found 3 amenities for this rental. This includes business facilities, airport transportation available, and concierge services.
