Emirates Park Resort
Top rated by guests





8.5Excellent
(3,224 Ratings)
"The staff were absolutely amazing. We only requested a birthday cake for my son, but they surprised us with an African band and a matching Happy Birthday song! My son was a bit shy at first, but he lo..."
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3-Star Resort
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Emirates Park Resort is a 3 Stars hotel located in (Al Rahba) Abu Dhabi, the resort attached directly with the zoo that contains a large collection of animals, it’s a new sort of experiences in UAE, the resort surrounded by wonderful natural sights a.
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Wheelchair accessible
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(3,224 Ratings)
"The staff were absolutely amazing. We only requested a birthday cake for my son, but they surprised us with an African band and a matching Happy Birthday song! My son was a bit shy at first, but he lo..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Had to request to provide towels. Booked for 3 people but room amenities were provided for 2 people. Ant in room.
4.0 / 10.0
The pool is nice and temperature-controlled. Although the slide is too dangerous for the kids. The lifeguard doesn’t seem happy with his job
This is a 3-star hotel so we were not expecting so much but the basic needs seems not to have been provided properly. There was no towel and we had to wait for an hour after we requested.
The TV is also not useful as the youtube is continuously being stopped/paused for some reason.
The room has no rugs or whatever to dry your feet after shower or after swimming
The Wifi was very slow as good as useless.
A stay that could’ve been better with the support of the staff but no one seems to be motivated enough to offer help.
7.0 / 10.0
The variety of animals, the room, the pool.
The restaurant lack options for vegetarian meals. The concerned team should look at introducing more dishes.
7.0 / 10.0
The room is big and bed size is good. Staff is freindly.
There was no towels on the bathroom, The small friedge create noise, The room at booking was to overview zoo but what we receive was pool view, after I did booking they for twin room, they respons with subject to avaiability, I had to call to ask them to confirm the same or I will cancel the booking as this was my selection based. It was over priced for such facaility.
1.0 / 10.0
Highly unprofessional and arrogant staff. The overall service was extremely disappointing and consistently delayed. There was no cutlery provided in the room, and despite calling multiple times, it was delivered only after we had already finished our food. Unfortunately, this was not a one-time incident but happened repeatedly during our stay.
The valet service was even more concerning. The drivers appeared unskilled, and we received our car back with a major scratch. When we raised the issue, no one took accountability or handled the situation responsibly. The lack of concern and professionalism from the management was shocking.
Considering the premium price charged for a one-night stay, the service quality is nowhere close to being justified — not even at half the price. Having done multiple staycations across the UAE over the years, this has been by far the worst experience.
I would strongly advise others to reconsider before spending their hard-earned money here, especially if you value both quality service and the safety of your vehicle.
Highly unprofessional and arrogant staff. The overall service was extremely disappointing and consistently delayed. There was no cutlery provided in the room, and despite calling multiple times, it was delivered only after we had already finished our food. Unfortunately, this was not a one-time incident but happened repeatedly during our stay.
The valet service was even more concerning. The drivers appeared unskilled, and we received our car back with a major scratch. When we raised the issue, no one took accountability or handled the situation responsibly. The lack of concern and professionalism from the management was shocking.
Considering the premium price charged for a one-night stay, the service quality is nowhere close to being justified — not even at half the price. Having done multiple staycations across the UAE over the years, this has been by far the worst experience.
I would strongly advise others to reconsider before spending their hard-earned money here, especially if you value both quality service and the safety of your vehicle.
9.0 / 10.0
Very Nice Facilities and Breakfast was also Very nice. Animals sounds were making the place more happening. Elephants making sounds gave us a very happy feeling. Overall a Good Time Spent in the Zoo.
Only thing is In Breakfast, Croissant was limited. Like for one person only One piece, is guest needs another then it was Chargeable which I felt was not Required. Anyways we have paid for Breakfast, but while prepayment also, afterwards they said extra if you need then it is chargeable which felt little bit downcast and was not logical as per the Location. Anyways, hope to get this upgraded for future visitors. Rather, it might be possible that seeing Indians, they might have told that you can't take extra.
8.0 / 10.0
At first we were in another room there was flooding in the bathroom no lights were working.
No complaints
10.0 / 10.0
The staff were absolutely amazing. We only requested a birthday cake for my son, but they surprised us with an African band and a matching Happy Birthday song! My son was a bit shy at first, but he loved it so much. It truly made his day extra special.
There were no towels in our room upon arrival, so we had to request them from housekeeping
5.0 / 10.0
Zoo is ok for the kids.
Rooms where not that clean and there not much thing to do much (activities are limited). Even food was just average.
9.0 / 10.0
A great place for families with kids. The resort offers lots of fun activities like animal feeding and horse riding, with a wide variety of animals to see. We stayed for one night and really enjoyed it. One of the coolest and most unique experiences was hearing the lions roaring from their nearby zone while we were sitting in our hotel room :)
A bit of touch-up painting would really help make the place look fresher and newer.
4.0 / 10.0
perfect and safe place for your kids to enjoy zoo animals while you rest in a proper hotel room surrounded by animals. Unique experience.
Our stay was disappointing due to mosquitoes in the room, resulting in bites for me and my children despite requesting spraying.
The giraffe view was very limited, with only two giraffes and a few geese, unlike previous visits with many animals.
The property feels old and worn, with visible marks, damaged doors, and sofas (photos attached).
Given the premium price, better upkeep, full disclosure, or improvements are needed before we consider returning.
5.0 / 10.0
The idea for a resort inside the Zoo
The staff
9.0 / 10.0
Breakfast was superb!
Memorable experience!!
The various walking distances to the show areas
4.0 / 10.0
Clean
Property was noisy- big extractors outside.
Poor sound insulation.
10.0 / 10.0
Enjoyed the swimming pool. Friendly staff and really nice rooms and bathroom!
5.0 / 10.0
Nothing
So many things
10.0 / 10.0
Clean & safe . Very peaceful. Awesome breakfast (very heavy) Quality food.
NA
9.0 / 10.0
Had such a fun family stay at this hotel connected to Emirates Zoo! 🦓🐘 So many activities for kids — my little one had the best time at the pool and exploring the zoo. The staff were super friendly and accommodating, which made everything feel so easy and relaxed. 💛
If your kid loves the pool, definitely book a pool view room — it has direct access to the pool, and it feels like having your own private pool! 🏊♀️ If they’re more into animals, go for the Giraffe Room or Gazelle Room — waking up to those views is such a special experience. 🦒✨
The food at The Hide Restaurant was tasty, but it took about an hour for our order to be served, so a little patience is needed. ⏳ The rooms could also use a bit of an upgrade, but overall it’s such a unique and enjoyable place for families. With a few improvements, it would be a total gem! 🌿💫
9.0 / 10.0
The rooms were old but clean it was a pleasant stay
Not Much food options inside the restaurant
10.0 / 10.0
Excellent stay at the Giraffe Chalet with direct view to mother and child giraffe. Easy access to the zoo. The chalet is very big and comfortable. The curtains are great - very blackout.
10.0 / 10.0
Everything! Was amazing!
Nothing was nice! Clean!
8.0 / 10.0
Great location not too far from Yas Island. The zoo tickets were included in the price of our stay. There was a swimming pool for kids with a slide and a games/arcade room for the kids. On site restaurants open until 2am which was very reasonably priced.
On the first morning we had to ask several members of staff where to get breakfast from it was confusing and there were no signs. Once we knew where it was it was fine.
8.0 / 10.0
The room and everything is amazing and very family friendly
To be honest, the breakfast was terrible and not worth paying AED 300+. After we checked in they informed us that they are making a special buffet breakfast "outdoor" yet when we went it was mesrible. The food and the tables were not worth the money. I asked to bring me a normal breakfast to the room and I swear to GOD its not even worth AED 30
10.0 / 10.0
Clean. Spacious. The chalets are brilliant and right that the giraffe enclosure. Staff cannot do enough for you. Ordered breakfast to the chalet and it was hot and perfectly done. Great place for couple and families.
Nothing
10.0 / 10.0
The room that overlooks the giraffes were incredible.
9.0 / 10.0
Zoo is amazing!
8.0 / 10.0
The hotel is very good if travelling with kids. The hotel allows free entry to the zoo, which provides a lot of animal feed opportunities which the kids loved. I booked breakfast with my stay and the hotel provided room service of the breakfast, which was very good. There was a pool for the kids too.
8.0 / 10.0
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10.0 / 10.0
Location of rooms were very good, kids enjoyed the freedom to walk around and have animals to see. Also all the staff were very friendly and nice, they catered for us more than what I would expect.
nothing.
9.0 / 10.0
they upgraded my rooms, swimming pool good for kids and of course zoo as well. free entry to the zoo for who stay at this resort. thankyou.
nothing.
7.0 / 10.0
It’s right at the zoo, the perfect place to stay especially if you book the experience of Breakfast with Giraffes - no need to drive in the morning
The pool. The was so many people and the pool is very dirty. Women and men are swimming in clothes. The girl was vomiting right in the pool. In the evening light you could really see how much dirt there was in the pool. Children are eating inside the pool, so the rests of food are as well there
8.0 / 10.0
My son enjoyed the zoo and the pool. It was very good that both were open until 9pm so we had time.
9.0 / 10.0
We stayed in the giraffe chalet and it was beautiful and spotless. We could see the giraffes outside our room and they were wonderful.
10.0 / 10.0
Incredible stay for all the family, waking up to the giraffes every morning was something we’ll never forget! Great facilities and lovely staff!
The choice for breakfast wasn’t great. With more choice or a more inclusive breakfast menu would have been better.
10.0 / 10.0
The zoo
Na
10.0 / 10.0
It’s amazing for kids , staff are always looking for your support.
Kids satisfaction
10.0 / 10.0
Everything was so neat clean and the experience was awesome
Nothing
8.0 / 10.0
As beautiful as the experience of living in a zoo
The staff's behavior is bad, especially the park workers who are not qualified to deal with guests
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Emirates Park Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Emirates Park Resort. Enjoy the water!
Is Emirates Park Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emirates Park Resort?
We found 29 amenities for this rental. This includes business facilities, airport transportation available, concierge services, free wifi/internet, and free parking.
