Best Western Kuta Villa





7.2Good
(405 Ratings)
"Staff excellent"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Best Western Kuta Villa also offers an outdoor pool, a pool bar and relaxing spa treatments. Free WiFi access is available. Guests can find gift shops, variety of restaurants, pharmacies and convenience stores within walking distance.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Outdoor Cooking
Ironing facilities
Safe
Key card access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
7.2Good
(405 Ratings)
"Staff excellent"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Staff excellent
9.0 / 10.0
Wonderful stay. Excellent rooms, very nice pool and excellent breakfast. spa under renovation, however very good massage available in room. Location close to airport and area has many good food outlets. Overall all the staff could not have been more friendly or helpful. Special thanks to front office manager Mr. Agus,, staff Ari, Rafael and Dewi, trainees Intan and Diana and Sara for massage for a very enjoyable stay. Highly Recommended.
At the time of my stay restaurant was temporarily closed in the evening which was a little disappointing the menu looked very good.
10.0 / 10.0
Staying at Best Western Kuta Villa truly feels like the perfect blend of comfort, culture, and a touch of luxury. The room is cozy, clean, and peaceful, the kind of space that makes you want to stay in a little longer. The building itself has that classic Balinese charm: artistic, warm, and home-like, yet supported by modern and complete hotel facilities.
The villa area feels aesthetic and beautifully maintained, with wooden and stone elements that make the atmosphere calm and inviting. It’s the ideal place if you’re looking for a relaxing stay in Kuta, away from the noise but still close to everything.
And the breakfast? Amazing and incredibly complete.
From Indonesian to Western dishes, fresh salads, breads, a live-cooking stall, main courses, a full drink station, and even desserts, everything is tasty and comes with plenty of options.
If you're searching for a place that offers comfort, beautiful Balinese vibes, affordability, and full hotel facilities, Best Western Kuta Villa really stands out.
Honestly, nothing bothered me during my stay. Everything worked smoothly, the room was comfortable, the atmosphere was relaxing, and the facilities matched what the hotel promised. For what you pay, the experience feels more than worth it.
8.0 / 10.0
Beautiful old fashioned hotel! Great swimming pool & elegant features.
Renovations taking place in the morning.
5.0 / 10.0
Lovely pool arena. Love the beautiful frangipani trees.
Ensuite separated by an opaque glass door. No privacy. Was able to see person using the toilet. All power cut out. Worker used a screw to hold the button in place. Bath needs repainting, has marks of rubber mat in the bath. Needs a good scrub. Found the distance from the room to the front entrance a bit of a walk for a 72 year old, stairs need to be aware of persons age when accommodating.
10.0 / 10.0
Great
The whole staff was great always ready to help and at front desk dewi was amazing
8.0 / 10.0
Dewi was amazing at front desk staff
She is Amazing with her job very dedicated and helpful
4.0 / 10.0
It was close to the airport.
Floor wasn't clean, stains on bed sheets and the balcony did not look safe to stand on, I put one foot out the door and decided it was not worth the risk.
5.0 / 10.0
The Room size and the design was good. The main pool and Restaurant area was really good.
The Room had a bad strong Odor and the Mimi pool was not filled when we got there. We didn’t end up using it because some tiles were damaged and was not very inviting. It was not worth the money.
7.0 / 10.0
Location of hotel and resto was great.
Plunge pool was a little small
10.0 / 10.0
Staff was great and very responsive
1.0 / 10.0
The location looked nice in the photos and the idea of a private pool was appealing. The only good thing about the stay was the on site restaurant. The food was decent and the staff there were friendly.
The photos were very deceiving. The place was dirty on arrival, and there were cigarette butts on the ground near the private pool which, by the way, didn’t even have any water in it. The fridge in the room didn’t work, neither did the phone. The walls were so thin I could clearly hear conversations from the next room. Worst of all, the staff completely ignored communication from both us and Booking.com. They didn’t answer calls or emails. Very unprofessional and disappointing.
9.0 / 10.0
The room was specious and clean, bathroom was a bit outdated, but clean. The staff is very nice and helpful. Just used the breakfast restaurant, plenty of choice and good food.
Just a few small things, one of the stairs from to pool has very big steps, for older people hard to use. Sometimes the staff is a bit disorganized, but that also has its charme.
5.0 / 10.0
The staff were humble and polite. The location of the hotel is in close proximity to nearby attractions especially Kuta beach and the beach walk mall.
The rooms are quite old and run down that needs a lot of deep cleaning and maintenance. They do not match the pictures as shown on the booking.com website or the brochure available at the hotel. There were way too many mosquitoes in the room (in comparison to the place I stayed in the middle of the rice farm at Ubud) and centipedes. This forced us to change our room in the middle of the night. Also, the shower area and private pool was unclean and looked totally run down. The restrooms near the shared pool were disgusting with no napkins/tissues. Breakfast was mediocre to say the least. Not a pleasant experience at all.
6.0 / 10.0
Staff were friendly and welcoming
The private pool was tiny, and disappointing.
6.0 / 10.0
Pool
Breakfast
Very ran down. Mildew/mold present. Needs some updating. I also heard my neighbors baby crying all night but this place is reasonable and close to airport. Just needed a nights rest.
10.0 / 10.0
Best property, with very good facilities with the best price... indian guys must try..
1.0 / 10.0
There was no water in the plunge pool. Smoking in the restaurant at breakfast was disgusting. The room was old and needed renovations.
Staff were not very helpful at reception. My left luggage was not secured while I waited for Mt 2pm check in.
7.0 / 10.0
There were lots of selections at breakfast. I really like that you can order egg as you like. The staff were all very nice & helpful. I like that we have a villa type room & not a regular/typical hotel room. It's quiet since it's not on a busy main street. Near the Benoa cruise port.
The room needs updating. The towels are old and not white. The hotel is located off the main street but the side street to the hotel is dirty with garbage on each side. The tub is slippery getting out of it. A tub mat should be available if needed.
5.0 / 10.0
Value for money with the fasalities and locations is near to market and shopz
The bed and curtains is smell old and bed sheets got a stains ..the bathroom is dirty with moss and slippery
10.0 / 10.0
Swimming pool
3.0 / 10.0
Very good staff
In built mini swimming pool not maintained well. Not usable condition.
Breakfast fast not having enough variety.
Hotel location away from city.
Spa not readily available, as required.
Overall room cleanliness to be improved
7.0 / 10.0
great swimming pool
great authentic breakfast
helpful staff
rooms need a bit of refresh maybe. mine’s tap was broken which should have been flagged from the cleaning team at least. hot showers stop after a few minutes
1.0 / 10.0
there was very little, cheap but extremely horrible
The price and hotel brand prior to arrival. Yes it was cheap BUT from arrival did not like anything - scary narrow road to the hotel entry - traffic, inadequate lighting, dirty. The driver who bought us to hotel asked if this was a hotel and if we wanted to go elsewhere. We could not as we did not have device to make other booking we had already paid for this hotel. On entry we were told no spa operational (as advertised), no meal menu in restaurant only snacks, only two restaurants near hotel both accessed if we walked down the road outside hotel, black mould around bath/shower, only 3 pool loungers alternative to use the chairs at restaurant table, the advertised swim up bar had not been operational for some time, outside hotel stench with bags of household and other rubbish along the entry road, the location of the room in a type of cloistered area felt like a cell. had to leave reception cross vehicle entry and enter through door that was unlocked, only locked door was the outdoor area the glass door to the sleeping area did not lock, we had to get hotel maintenance to repair this locked door as it jammed - there was Trip Advisor award stated 2023 however unsure if was awarded for 2023. We asked where we should go by transport to eat and advised that would be Kuta main street. We were not given other options including Tuban beach
8.0 / 10.0
Staff
Nothing
7.0 / 10.0
Quiet location
Staff very good
Some maintenance required but acknowledge it Is a work in progress post covid
9.0 / 10.0
I booked the queen superior bed but I got free upgraded to villa type without paying more money! So, it was a good deal! The AC worked well. The room and bathroom were cleaned. The bathtub was big! When I arrived, the staff gave me small snacks. The WiFi was pretty good. I can uploaded and watched youtube video without much buffering. The hotel location is very good, it is near with the airport, Kuta beach, restaurant, and many attractions place! The parking area were adequate for motors and cars.
8.0 / 10.0
I stayed at the deluxe king room. It was cleaned. The bathroom was cleaned. The bathtub was big! The hot & cold water worked properly. The staff were kind and helpful. The WiFi was pretty good. I can upload and watch youtube without much buffering. The parking area was adequate for motors and cars. The hotel is located near with airport, beaches, and other tourist attractions
8.0 / 10.0
clean and comfortable place
4.0 / 10.0
Location and the scale of the hotel is appealing.
The mini room pool was useless and not clean. There were multiple tap leaks and the staff took way too long to attend. Since the room was not clean, we requested the staff for alternative rooms and all of them that they showed were not clean at all. Breakfast was not appealing. They need to address the maintenance and the shortage of staff issues.
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
the room
10.0 / 10.0
have always loved the best western
it’s sad to see how COVID has affected the property.
9.0 / 10.0
Lovely staff and welcoming.
Very well positioned and great value for money!
The doors at the entry of the room.
6.0 / 10.0
Swimming pool for children. Close to Warung Tut Ajuz.
Rooms (2) were not clean. Airconditioner was ineffective, it was NOT cool enough. Hairdryer did not work. Booking manager, Sri, did not respond to written messages from our organiser/booker, Geoffrey R, and did not charge the registered credit card with room cost when requested to do so. Complaint with GM lodged. The hotel does not seem to know how to deal professionslly with international guests and seems to be for local Indonesian customers.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Kuta Villa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Kuta Villa. Enjoy the water!
Is Best Western Kuta Villa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Kuta Villa?
We found 21 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
