Austria Trend Parkhotel Schönbrunn Wien

Felt like staying in a palace steeped in history for a fraction of the price. The staff were amazingly helpful without being overbearing and they went above and beyond with retrieving a piece of jewellery I had dropped down the sink as well as lending us towels for going swimming. The room itself looked out over a garden. It was just a short walk to get to the Schoenbrunn palace and the palace gardens were on our doorstep. Though it was far from the city centre there was a row of restaurants and a bakery nearby for breakfast and dinner.

It was a bit far to travel to get into the centre of town. There were stains on the carpets and fittings which were not nice to look at.

They gave us an upgraded room that was very nice. Wife enjoyed the big stand alone tub. Shower was not great. Flimsy shower head. This property is converting to a Marriott in 27 and needs some upgrades to get to Marriott standards. Great location. 2 min walk to subway. Next to large park and gardens. Number of good restaurants with in a 3 min walk. Spar grocery 5 min walk.

Shower head is pitiful. Carpet throughout hotel needs refreshed to give it a better look. French guy at the front desk NOT friendly. Rest of customer service was fantastic

I really liked the hotel’s location—Schönbrunn Palace Gardens are right across the street, and there are subway, bus, and tram stops nearby. The staff is friendly and attentive. The breakfast selection is huge, the food is delicious, and I loved the omelet made fresh to order. The weather was lovely, and there was always space in the garden, so we could enjoy breakfast in a pleasant setting under the huge plane trees. The historic building with its rich history is truly special. The chandeliers are wonderful; you can really feel like an aristocrat. The room was huge, very comfortable, and the bed was nice and big. Despite the large space, the air conditioning worked well. I liked the larger-than-average bathroom; there was plenty of room to move around, so it could accommodate a good-sized bathtub. The room has good soundproofing.

The hardwood floors creaked loudly throughout the entire room; unfortunately, every step we took made a lot of noise, no matter how carefully we tried to walk. The TV was restricted; we couldn't connect any external devices to it.

Value for money and breakfast is good

Staff