Le Meridien Phuket Beach Resort

Facilities were fantastic, only downside was the bed, mattress way too hard.

Beds too hard

The property is ideally located and was clean, well-maintained, and pleasant. The service was also good, and overall, I was very satisfied with my stay.

The main areas for improvement were the hotel’s lack of flexibility and limited food service. Despite booking three rooms at a premium rate, we were required to book an additional room for one child over the age of 12, which was neither practical nor reasonable. A more customer-focused and flexible approach would have been appreciated. Additionally, although this is a five-star property, all restaurants close at midnight. During the World Cup final, we had to order food from outside, but delivery drivers were not allowed to enter the property. We were therefore required to walk approximately 500 metres each way to collect the food in hot, humid, and rainy conditions. If delivery access is restricted, the hotel should provide a practical alternative for guests. Overall, this was a disappointing experience for a five-star property.

Had a private beach. Staff were excellent. Attended to room problems promptly and initiated a move when it could not be resolved. Housekeeping staff was able to provide firm pillows upon request promptly

Stayed 5 nights and would have liked some change in the breakfast offerings. We are from Singapore and would have loved prata with some meat curries at the Indian corner. Maybe what was available were tailored to guests preference ? Had the fish and chips at beach side cafe which was good. Dinner at Tonson was good, a shout out to Chef, who did a stir fried morning glory which was not on the menu for our meal with the Thai style seabass.

Big pool

Not clean and needs renovation Also Reciption staff wasn’t helpful