Alpstay - Smart Hotel Saslong

The location is excellent. It’s a bit away from Ortisei, but you can take the free bus from the stop right outside the hotel with the provided voucher. Very convenient. The hotel has free parking and paid reserved parking. We weren’t advised properly and made a reservation. When we arrived, there were many free spaces, but the fee was already added to my bill. Breakfast spread was good.

The room is very basic, with no refrigerator, no coffee/tea station, and no air‑conditioning 🤔? However, it is spacious and comfortable.

It was a beautifully kept hotel, very clean and modern with great facilities.

No kettle or mugs in the room .

Nice location, amazing food for dinner, great staff

Rooms too hot, apparently there is a way to control the temperature but didn’t work for us, you can open the windows but the hotel is by the road so quite noisy

The breakfast variety was generous and regularly topped up. The location is also quite convenient - right outside the bus stops. The hotel also provides free transport passes, which we enjoyed using.

The aircon in the rooms were non-functioning. To control the aircon, you use an app and select the temperature change you want (e.g., +3 degrees, -3 degrees), but the app doesn't tell you the current temperature of the room, so you're unable to verify if there really is a temperature change. They say the floor is temperature-regulated, but we could not feel any difference in the floor or even the room temperature. This was extremely frustrating. At night, the room gets stuffy and has a strange, lingering smell. We had to open the windows to try to remove the scent. The shower head for our room was also not directed, causing water to spray everywhere and made our towels wet.