Chelsea Guest House

Much better than anticipated for the price and much quieter than expected being on a busy London road. Super clean and more available than expected (tea coffee hair dryer fan etc)

Obviously there will always be London noise - unavoidable (ear plugs help!)

Comfy, close to transport links and quiet street.

Pleasant, efficient staff. Very clean an well-cared for . Shower and bed good. room warm but fan provided.

On busy Wandsworth Rd but couldn't hear traffic with windows shut and fan on. Earplugs provided.

The location was useful for my visit and the price was acceptable.

I chose to stay at the hotel for the convenience of it's location, decent price and the fact it had gated security parking. Upon arriving and requesting the parking I was only given the option of parking out the front of the establishment which I was guaranteed is watched 24/7 by reception. Though that is a useful element that was not what I was looking for. When I queried about the gated parking I was told with hesitation that 'it is umm under refurbishment" which I totally understand and respect but wondered why it wasn't informed to me when booking. Which I asked about and got a response "oh the website mustn't of been updated do U want the parking or?" Which obviously I agreed on with no other choice after a 3.5 hour drive. The only other thing I could pick up on the there is no second factor of security in the rooms. Only a bolt lock which isn't the most secure. No chain or door stopper. So for any younger guests or vulnerable people it might feel unsafe. I don't like to leave comments like this as I curse people who do it but as a fellow worker of hospitality and a manager of a hotel, I just want to pass on some constructive things and would appreciate some form of gesture towards a not amazing experience.