Spirit Hotel Gran Bilbao

In a great location with a good garage. If the bar fella with the moustache doesnt get a wage rise then its an injustice. He was by far the happiest nicest waiter ive ever encountered. Also the flavoured water at reception was a delight.

Price of parking was a little excessive. All other garages were 10/12 euro’s.

This is one of the best hotels I have ever stayed at. There is a lovely ambiance with fantastic staff. Fran was so kind and helpful as I had mixed up our dates. It was no bother to him and he helped us feel so welcome. All the staff are lovely. The art work, the commitment to being environmentally friendly was a joy. It was a quick and easy bus ride into the city centre.

N/A

Relaxed atmospere, spacious lobby/cafeteria area. Good restaurant. Spacious and comfortable room. Parking available. Convenient for access to the old town.

I was grateful to Lucia on Reception who upgraded my room and ensured that my request for a room with a bath was met.

The location of the hotel was frustrating in that it was a long way from the Intermodal, where I arrived in the city, and the hotel was neither in the city centre nor near the airport. I was quoted 53 Euros on Booking.com for a taxi from the Bus Station to the hotel but I found a taxi outside the Intermodal who took me there for 11 Euros. To get from the hotel to the airport without taking a taxi (30 Euros) meant waiting for two buses. When to change buses was far from clear. Luckily, I had plenty of time to get the two buses, and found the connecting bus stop thanks to asking a friendly Spanish lady. In the room, small aspects had not been thought through for the guest: first, you could not turn off or down the very bright overhead light when in the bath; second, the shampoo and shower gel were out of reach when in the bath; and third, the shower door and the bathroom door clashed. As with so many hotels, picking the right light switch was a lucky dip and the TV was unusable without a guide.